Guest User
July 8, 2023
Deer Lodge unit 216: Okay, won’t stay again. The building is older, the unit is okay. There is NO central air, a mobile unit was in the bedroom but that did not adequately cool the living area. The AC was not on to cool the unit in advance (after stating our arrival). Towel supply - only 3 face clothes and still had mascara stains on one. Toilet Paper - < 3 rolls for three days for three woman. Small rolls of TP. Cleanliness - dust bunnies in corners. Bedding was tossed into closet, not folded. Unit IS well stocked in kitchen. The pool are is nice. The pool could have been cleaner one day and was good the second day. The floor was ver slippery and people were slipping. However, our response is due to the fact we called and requested more toilet paper, face cloths and soap (2 small provided). This resulted in receiving two phone calls asking if we checked under the sink for face cloths. The second call was saying that the owner said there was adequate T.P. We were questioned about how much we needed and there was adequate amounts supplied. My RESPONSE to the person calling was I understood he was not the problem and I was not going to defend what we required and we would purchase our own supplies. This is the reason for a negative review. Customer service is not great!