Grand Tropic Suites Hotel

Grand Tropic Suites Hotel Reviews

Grand Tropic Suites Hotel

Letjen S. Parman St No.3, RT.12/RW.2, North Tanjung Duren, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11470, IndonesiaSee Hotel Details
Grand Tropic Suites Hotel
Grand Tropic Suites HotelGrand Tropic Suites HotelGrand Tropic Suites Hotel
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Reviews from Real Guests

7.8/10
Good
217 reviews
Verified reviews
Location8.0
Amenities7.4
Service7.8
Cleanliness7.8
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All reviews(217)
Positive reviews(186)
Reviews with photos/video(29)
Awesome stay(11)
Friendly host(11)
Large rooms(10)
Near shopping area(10)
Clean pool(9)
Great swimming pool(9)
Great value for money(9)
Convenient for shopping(9)
Negative reviews(31)
Kyle6117
Executive Business
Date of stay: Nov 2025
Business traveller
25 reviews
6.0/10
Posted on Dec 11, 2025
The breakfast was really bad. Our executive business room had been renovated, but there was a strange smell. The fixtures in the bathroom were very old. It's about a 20-minute walk to Central Park.
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Aofenbaolaorui
1 BR Business
Date of stay: Oct 2025
Business traveller
41 reviews
10/10
Outstanding
Posted on Dec 14, 2025
The suite was spacious and very clean. The front desk staff were warm and attentive. The swimming pool and garden on the ground floor offered lovely views, and the restaurant had a wide variety of delicious food. Plus, it's just a 600-meter walk to Central Park.
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rondodo666
1 BR Business
Date of stay: Dec 2025
Business traveller
8 reviews
10/10
Outstanding
Posted on Jan 8, 2026
Great! It's very convenient to get everywhere from here. I stayed for almost a month. If you're sensitive to noise, tell the front desk in advance and ask for a room with a bedroom window facing the hotel's interior.
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_WeChat261337****
1 Br Business-45 Sqm
Date of stay: Nov 2025
Business traveller
7 reviews
2.5/10
Posted on Dec 25, 2025
The room was too old and expensive, with nothing special about it. I can't comment on the cleanliness or the shower facilities.
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_WeChat305474****
Deluxe Room
Date of stay: Nov 2025
Travelling with friends
2 reviews
6.0/10
Posted on Dec 18, 2025
The room was incredibly old. I had requested a twin room when booking, but when I arrived at the hotel late at night, it was a double room. We had to switch rooms, and the new one was even worse. The single beds were only 0.9m wide, smaller than a massage bed. The duvet cover was just a plain white sheet. I'm really speechless.
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Keywen Shu
1 BR Business
Date of stay: Nov 2025
Business traveller
25 reviews
3.2/10
Posted on Dec 21, 2025
The room and hotel facilities are outdated, the air conditioning is broken, and the Wi-Fi is unstable.
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shafuan 96
3 BR Family
Date of stay: Nov 2025
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Jan 13, 2026
I love, this house, very spacious! And clean ! As malaysian traveler, i love this place
Guest User
1 Br Business-45 Sqm
Date of stay: Sep 2025
Couple
265 reviews
10/10
Outstanding
Posted on Oct 31, 2025
Very good and not far from mall and there have swimming pool 👌
Vanny Sartika
2 BR Deluxe Family
Date of stay: Nov 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 2, 2026
Very friendly and nice stay in this apartment
Guest User
1 BR Business
Date of stay: Mar 2025
Business traveller
1 reviews
3.5/10
Posted on Apr 17, 2025
Too old for decoration, air con is almost not working, at the check out time they requested 10 minutes for room check! I was in the middle of catching my plane in Jakarta, is it a joke??😡
Response from Property: Dear Yiu Kin Nancy,Warm regard from Grand Tropic Hotel,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your input is extremely valuable as we continuously strive to improve our service and facilities.We completely understand how important time is, especially when catching a flight. We will certainly review our check-out procedure to ensure it is faster and more efficient for future guests. Regarding the air conditioning and room condition, we are currently undergoing gradual renovations across our property to enhance the guest experience.We’d like to recommend our newly refreshed Executive Rooms on the 6th floor, which offer a more modern and comfortable design. For an elevated stay, our Premier Rooms on the 9th floor provide a spacious layout, stunning city views, and a more tranquil atmosphere — ideal for both business and leisure travelers.We truly hope to welcome you back in the near future and provide a much more satisfying experience. Should you have any special requests or needs during your stay, please do not hesitate to contact us directly.Warm regards,Grand Tropic Suites Hotel Management
◡̈
1 BR Business
Date of stay: Sep 2024
Solo traveller
31 reviews
7.5/10
Posted on Nov 4, 2024
Great location but a pretty old building with dated furnishing and facilities. Bathroom was unfortunately very old with visible stains in the bath tub, floor, walls.
Evym
4 BR Penthouse
Date of stay: Mar 2025
Family
11 reviews
8.5/10
Very good
Posted on Apr 2, 2025
Check-in time was at 3:00 pm, but I had to wait for the room and didn't receive the key until 5:30 pm.
Guest User
2 BR Family
Date of stay: Aug 2024
Business traveller
1 reviews
7.0/10
Posted on Sep 5, 2024
Nice place between airport and city, location better for business people to balance work time and shopping etc.
이딲구 자자
1 BR Business
Date of stay: Dec 2024
Solo traveller
21 reviews
9.5/10
Amazing
Posted on Jan 18, 2025
The size is a little small, but the space composition is good, and the building feels a little old, but it seems to be well managed. The road in front is a one-way street, so the access is a little disappointing, but it's good enough.
Response from Property: Dear our valued Guest. Thank you for your thoughtful feedback. We're glad to hear you appreciate the space composition and the well-managed condition of the building. While we understand that the one-way street may present a slight inconvenience, we're pleased that overall, the property meets your expectations. Your input is valuable, and we’ll continue to explore ways to enhance our guests’ stay. We are very happy to welcome you back to the Grand Tropic Suites Hotel.Regards,Management
EmaiMohd
3 BR Family
Date of stay: Aug 2025
Travelling with friends
3 reviews
6.0/10
Posted on Sep 23, 2025
Old building but price affordable