Hyatt Place West des Moines/Jordan Creek
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Des Moines

Hyatt Place West des Moines/Jordan Creek

295 S 64th St, West Des Moines, Iowa 50266, United States
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When you stay at Hyatt Place West Des Moines Jordan Creek in West Des Moines, you'll be in a shopping district, within a 15-minute drive of Jordan Creek Town Center and Drake University. This hotel is 0.9 mi (1.5 km) from West Glen Town Center and 2 mi (3.2 km) from MercyOne Mills Civic Express Care.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 99 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Des Moines International Airport
(15.9km)
Landmarks: SMASH PARK
(83m)
Landmarks: Cinemark Century Jordan Creek 20 and XD
(573m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Hf King Sfbd
8

Hf King Sfbd

Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
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King Suite
6

King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)
4

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
King Sfbd
11

King Sfbd

Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Wardrobe
Room Details
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Ada Qn Tub Sfbd

Ada Qn Tub Sfbd

1 Queen bed
Non-smoking
Air Conditioning
24-Hour Hot Water
Room Details
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Ada Ste King Shw
2

Ada Ste King Shw

1 King bed
Non-smoking
Air Conditioning
TV
Towel
Desk
Room Details
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Ada Q Shwer Sfbd
2

Ada Q Shwer Sfbd

Non-smoking
Air Conditioning
24-Hour Hot Water
Room Details
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Room, Multiple Beds (2 Queen, 1 Sofa Bed)
7

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Desk
Room Details
Check Availability
Room with Two Queen Beds
2

Room with Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Wardrobe
Room Details
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Guest Reviews(99)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Daniel
December 29, 2023
First time staying in this specific hotel so we didn’t know what to expect. The lobby was very bright and nice walking in. After receiving our room card we drove to the back and entered through the back entrance. It was easy to go up the elevator to our upgraded room. Once entering the room we were very pleased with how clean and nice it was! The layout was perfect for our needs. The bathroom was really nice. Although we didn’t utilize the pullout couch, it was a nice touch to have separate seating! We were very satiated with the breakfast as well, although more dairy free options would have been nice for my wife. Overall, we will definitely stay here again and bring our kids! Can’t wait to use the updated pool!
Kevin
December 19, 2023
Nice hotel, convenient location. Cleaning staff is extremely over-zealous and kept knocking every 90 minutes all morning despite the do not disturb hanger on the door, which was extremely annoying.
RJ
December 5, 2023
Our stay was great. Only complaints I have is that our phone in the room did not seem to work, we were left with only 1 roll of toilet paper and no backups, a dead fly was left on our nightstand which didn’t make us feel clean in the first 30 seconds, and our extra blanket that was provided had a big hole in it. Outside of that, all staff was friendly and the room was beautiful.
Kevin
December 2, 2023
The beds are comfortable and the breakfast was great. The food was replenished before running out. Clean and well located. They do have room service but we didn't use that service along with a tasty menu. The staff is wonderful and our time here was a pleasant experience.
Matt
November 26, 2023
The stay was absolutely wonderful, however, checking in seemed to be the problem. ***Future hotel stayers, please be aware if you book through *******.*** Apparently there was a problem with ******* and the hotel, with not getting the funds from *******. Staff had no clue what to do, by stating they didn’t know what to do and told me it may take some time to figure out how to resolve the problem. They had no idea what to say and by me telling them that they need to figure it out fast, made them realize they needed to call the GM to help override. ******* has been around for a couple of decades; sounds like user error to me. To put icing on the cake, a family of 5 was having the exact same issue and the maintenance guy working at the hotel and of all people told us we need to lighten up and be more grateful, due to Thanksgiving being the day before. Hmmm I just drove 10 hours and the staff told me I couldn’t check in because of no payment. Guess what…payment was made awhile back. There have been other reviews at this particular location that have stated the same issue happening. I think this may be a great opportunity to train the staff on how to handle ******* bookings moving forward. I have booked 150 hotels through ******* because of the rewards program and this issue is the first time it has ever happened to me.
Scott
December 18, 2023
Great place to stay just everything was perfect also lost of stuff todo in the area!!!
Verified traveler
November 4, 2023
Booked a king suite, when I got there I was told they didn’t have the room I paid for. The front desk "manager" said, "no king, we only have queen for you". I told him there was a difference in price and asked for it to be refunded to me. He lied and said there was no difference in price when clearly the online price was a difference in $30. I'll stay at the Element next time. This is a hotel that disrespects and lies to their client's. NEVER AGAIN.
Sonja
October 24, 2023
The design of the room was nice. The lamp was nice but the t.v. Didn’t work and the bathroom was missing a fan. The bed was comfortable and it was dark. The air worked well and kept the room cool. The night shift personnel wasn’t welcoming. The breakfast are was clean but not as many options that were kid friendly.
Thomas
November 13, 2023
Helpful, professional, pleasant staff. Beautiful property that is well maintained and clean.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2017
  • Number of Rooms: 126
When you stay at Hyatt Place West Des Moines Jordan Creek in West Des Moines, you'll be in a shopping district, within a 15-minute drive of Jordan Creek Town Center and Drake University. This hotel is 0.9 mi (1.5 km) from West Glen Town Center and 2 mi (3.2 km) from MercyOne Mills Civic Express Care.

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a picnic area.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 123 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hyatt Place West des Moines/Jordan Creek?

Prices at Hyatt Place West des Moines/Jordan Creek are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hyatt Place West des Moines/Jordan Creek?

The closest airport is Des Moines International Airport. It is 15.94km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Hyatt Place West des Moines/Jordan Creek?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Hyatt Place West des Moines/Jordan Creek provide airport transfer services?

No, the Hyatt Place West des Moines/Jordan Creek doesn't provide airport transfer services.

What amenities and services does Hyatt Place West des Moines/Jordan Creek have?

Hyatt Place West des Moines/Jordan Creek has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Fitness Room.

Does Hyatt Place West des Moines/Jordan Creek have a swimming pool?

Yes, Hyatt Place West des Moines/Jordan Creek has a pool. Pool type: Indoor Swimming Pool.

Does Hyatt Place West des Moines/Jordan Creek have fitness amenities?

Yes, Hyatt Place West des Moines/Jordan Creek has fitness amenities.

Does Hyatt Place West des Moines/Jordan Creek provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hyatt Place West des Moines/Jordan Creek have non-smoking rooms?

Yes, Hyatt Place West des Moines/Jordan Creek has non-smoking rooms. Please view the hotel listing for details.

Does Hyatt Place West des Moines/Jordan Creek provide breakfast?

Yes, Hyatt Place West des Moines/Jordan Creek provides breakfast.

About This Property

Nearest AirportDes Moines International Airport
Distance to Airport15.94KM
Average Price FromSGD244
Hotel Star Rating3