Infinity Bay Spa & Beach Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Bay
Infinity Bay Spa & Beach Resort
Health Protected
Beach Road, West Bay, Islas de la Bahia 34101, Honduras
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When you stay at Infinity Bay Spa & Beach Resort in Roatan, you'll be on the beach, within a 15-minute drive of West Bay Beach and Half Moon Bay Beach. This beach resort is 0.2 mi (0.2 km) from West Bay Mall and 0.2 mi (0.3 km) from Tabyana Beach.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingHorse RidingHikingSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Juan Manuel Gálvez International Airport
(13.0km)
Airport: Utila Airport
(35.3km)
Landmarks: West Bay Beach
(210m)
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Rooms
Guest Reviews
Trending Questions
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Services & Amenities
Two-Bedroom Villa with Pool View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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Premier Queen Studio
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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Two-Bedroom Villa with Garden View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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One-Bedroom Villa with Garden View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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One-Bedroom Villa with Pool View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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Guest Reviews(100)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
robin
January 16, 2024
The Resort is under construction so our garden view room was TERRIBLE. It overlooked the construction site and road and the workers congregated to smoke directly under our room. I went back to the front desk and ask if anything else was available and was told I could upgrade for $1,000. We did because the original room was so bad. Our new room had a great view but unfortunately only one shower worked for half our stay. On a positive note, everyone who worked at the bars, restaurants and beach, were kind and hardworking. I wouldn’t go back unless the construction is finished.
Sara
January 13, 2024
The room we stayed at was amazing, great size, all amenities included. The hotel cleanliness was very good, our apartment was near the pool, nevertheless the noise didn’t get into our room. Good breakfast at the hotel. I do think that the service could improve. My cousin ordered for some chismol/pico de gallo and they charged it. Hotel also messed up my cousin’s reservation and changed him from his room in the middle of his stay. Sometimes it would take some time for waiters to wait on you.
Michelle
January 8, 2024
Great location right on west bay. However the room could use an update. Pullout bed’s mattress had a huge concave dent in it which made kiddo sleeping very uncomfortable. Provided bare minimum towels and bedding. (We were able to order more though.) Not even a dish cloth.
Jeffrey
January 3, 2024
Nice rooms with nice pool area. However, they have limited beach chairs that people claim early in the morning even though they are not using and they ran out to beach towels by 10. Went back 3 times over 3 hours and were never able to get a beach towel. The staff was friendly but when we arrived we still had to wait over an hour for our room to be ready. We checked in after 5. When we did finally get the room, there were. I towels or bedding for the sleeper sofa. The on-site restaurants have good food but are pricey.
Charlotte
January 3, 2024
Great location. Live music outside at night, large rooms, and large balconies. The breakfast was awesome. Easy place to catch a water taxi. The beach is a little small and could never find a beachfront chair. Would return to Infinity Bay!
Anne
January 1, 2024
The property was fine. The pool area was nice and the food was fine. I don’t think we were able to see the full benefits of staying at a property of this cost because we were only there one night and they didn’t have our room ready until a couple hours after check in so by the time we were able to change and go to the pool it was getting cool and dark.
We also started the stay by not having the shuttle service sent to the ferry when we arrived even though there had been communication and confirmation by the resort ahead of time. When we called to check about the ride, they seemed to have no idea that they had forgot to come get us.
The room was large and had a full nice kitchen. We were charged an extra fee for an extra person in our room but still only received the minimal amount of towels even though we had an extra people on the reservation made several months ahead of time.
The property overall is a nice place but for the cost it would be nice to have a little extra level of service. It was disappointing that when an issue did arise they didn’t have a solution to fix it and didn’t really put in effort to come up with something to help the costumer.
Robert
December 30, 2023
They never changed our bed sheets the entire week we were there. We had to ask for housekeeping every day. And even with that, our sheets were never changed. There were a couple of days they ran out of clean towels for our bathroom. There were several days we never received wash clothes. The towels were thin and grey. My dust rags at home are in better shape than what i used to dry off. There were several days the beach hut didn't have clean beach towels. We had to wait hours for clean ones. Cruise boat passengers take over the resort and use up all the chairs. There were literally hair balls every day on the outside steps leading from our room. No idea how or why they got there and were not cleaned up. The refrigerator temperature was not adjustable and our food and drinks got ruined from freezing over. The ceiling fan in both bedrooms made a horrible rattling noise that would wake you up from a sound sleep every night. As we were walking from our unit to breakfast every morning and coming home from dinner at night, the smell of sewer gas outside our building was enough to make you sick. No idea how this place is rated 4 stars. More like 2 at best. Would not recommend.
Amy
December 29, 2023
Well I have to say I am in love with Roatan, but maybe not so much with Infinity Bay. There may be some factors contributing to that. First, they were renovating the pool area and the room we were placed in was directly in front of the construction. The first night we got there it smelled so bad, presumably from standing water in the pool. We asked to have our room moved but were denied.
The food at IB is mediocre at best. We did not have all inclusive which I’m happy about because of the quality of food at nearby restaurants. It was nice to explore other restaurants whose food I thought was much better. (Naboo was our fav)
The beach is incredible! The snorkeling is probably the best I’ve ever encountered. Beautiful, crystal clear water with lots of reef and fish. Just stunning.
Room cleaning was a poor spot. They came at ~5pm each day, which was way too late. Wanting to shower after a long day at the beach and pool, we didn’t have clean towels and the rooms were still unkempt.
Morning breakfast is just ok. Nothing to write home about.
All in all, I loved Roatan and hope to go back someday. I’m just not sure it will be at IB.
Paul
December 28, 2023
Property was dated. Friends we traveled with were delayed getting into a room due to flooding in original room; management was not user friendly. Besides management; staff members were friendly and fun.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 05:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2008
- Number of Rooms: 78
When you stay at Infinity Bay Spa & Beach Resort in Roatan, you'll be on the beach, within a 15-minute drive of West Bay Beach and Half Moon Bay Beach. This beach resort is 0.2 mi (0.2 km) from West Bay Mall and 0.2 mi (0.3 km) from Tabyana Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 145 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 145 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
Horse Riding
Hiking
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle Service
Bar
Restaurant
Meeting RoomAdditional charge
KTV
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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