Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)

Wenzhou Ruixing Hotel (Lucheng Songtai Plaza) Reviews

Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)

No.271 Lucheng Road, Lucheng District, Wenzhou, Zhejiang, ChinaView Hotel Details
Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)
Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)Wenzhou Ruixing Hotel (Lucheng Songtai Plaza)
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Wenzhou Ruixing Hotel (Lucheng Songtai Plaza) Guest Reviews

4.7/5
Outstanding
1772 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1772)
Positive reviews(1745)
Reviews with photos/video(582)
Delicious breakfast(120)
Friendly front desk staff(91)
Nice bathtub(27)
Located in the city centre(24)
Garden view(14)
Large bathroom(9)
Negative reviews(25)
Phings13
Summer Room (Double Bed) (Bathtub)
Stayed in Dec 2024
Solo travellers
30 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
Had a wonderful stay! The room was spacious and the bathtub spotlessly clean, making it perfect for unwinding. The staff were incredibly friendly and attentive—top-notch service. Highly recommend!
Response from Property: 尊敬的賓客：您好！感謝您對温州瑞興大酒店的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在瑞興難以離開，瑞興大酒店是您在温州最美、最温暖的家，您也記得有時間常回來看看喲！
Lu Zhijie
Summer Boutique Room (Double Bed)
Stayed in Oct 2024
Couples
19 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Very satisfied with the service and environment . The hotel has friendly staff and awesome breakfast. I’m
Response from Property: Dear guests, thank you for choosing Wenzhou Ruixing Hotel! Your satisfaction is our driving force. All the staff of the hotel are committed to creating a warm, kind, comfortable and pleasant inspection for every guest We will continue to try our best to bring you the most intimate service and look forward to your staying in our hotel again! I wish you a happy life!
DalRa
Summer Boutique Room (Double Bed)
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The staff is super nice. The room is clean and you always feel at home. I will be back.
Response from Property: Dear valued guests: Hello! Thank you for your trust in Wenzhou Ruixing Hotel! We also appreciate your kind words and strong recommendations! It's truly hard to leave Ruixing when you love it here. Ruixing Hotel is your most beautiful and warm home in Wenzhou, and we hope you'll come back and visit us often!
ROHIT
Summer Boutique Room (Double Bed)
Stayed in Jun 2024
Business travellers
6 reviews
3.7/5
Posted on Jul 13, 2024
Noisy in the night , next room shower noise in the night. Difficulty in sleeping .
Response from Property: Dear guest, thank you for taking the precious time to give us detailed comments and recommendations. We sincerely apologize for the inconvenience caused to you by your questions. Your comments will urge us to make continuous progress. Looking forward to seeing you again! Wish you a happy life!
Peter
Summer Leisure Room (Double Bed)
Stayed in Oct 2024
Couples
20 reviews
3.7/5
Posted on Jan 6, 2025
overall very good for the money
Response from Property: Dear guest, thank you for choosing Wenzhou Ruixing Hotel! Your satisfaction is our driving force, and all hotel staff are committed to creating a warm, friendly, comfortable and pleasant perfect experience for every guest. We will continue to strive to provide you with the most attentive service and look forward to your next stay at our hotel! Wishing you a happy life!
Guest User
Summer Leisure Room (Double Bed)
Stayed in Apr 2024
Family
3 reviews
4.5/5
Great
Posted on May 19, 2024
Service was good, staff was kind and room was adequate
Response from Property: Dear guest, thank you for staying at the Ruixing Hotel in Wenzhou and taking the time to share your stay experience with us! Wenzhou Ruixing Grand Hotel is a modern and intelligent luxury hotel that emphasizes the privacy of guests. With fully covered WiFi, oversized bathrooms, and walk-in changing rooms, it feels warm and comfortable. All hotel staff are committed to creating a perfect warm, friendly, and comfortable experience for every guest. Looking forward to your next visit. Wishing you a happy life
Janet Akoto
Summer Room (Double Bed) (Bathtub)
Stayed in May 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jun 4, 2023
Five star experience Everything was prefect The reception was very accommodating will definitely come back again
Response from Property: Dear guest, thank you for choosing Wenzhou Ruixing. W Hotel! Your satisfaction is our driving force, and all hotel staff are committed to creating a warm, friendly, comfortable and pleasant perfect experience for every guest. We will continue to strive to provide you with the most thoughtful service and look forward to your stay at our hotel again! Wishing you a happy life!
C kamalesh
Summer Room (Double Bed) (Bathtub)
Stayed in Nov 2024
Business travellers
12 reviews
4.7/5
Amazing
Posted on Dec 31, 2024
Good location
Response from Property: Dear guest, thank you for choosing to stay at Wenzhou Ruixing Hotel and taking the time to share your experience with us! Wenzhou Ruixing Hotel is a modern and intelligent hotel with a touch of luxury, emphasizing guests' privacy. It offers full coverage of Wi-Fi, spacious bathrooms and walk-in closets, creating a warm and comfortable atmosphere. The hotel enjoys an excellent location. We would be extremely grateful if you could give us a full five-star rating. All the staff at the hotel are committed to providing each guest with a warm, friendly, comfortable and pleasant experience. We look forward to your next visit. Wishing you a happy life.
zyf430
Smart Room (2 Beds)
Stayed in Mar 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
The location is OK. It costs about 11-14 yuan to take a taxi to Wuma Street. There are parking spaces in the hotel, but not many. There are all kinds of candies and drinks in the lobby. The hotel upgraded my room type, and the washing machine and other facilities are all free. It has all the facilities that a five-star hotel should have.
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6/20
Response from Property: 【❤️Intimate service, warm experience❤️】Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason to miss, every season has a scenery that we can't bear to leave, and every hotel has their sweet and warm memories. I hope Wenzhou Ruixing Hotel will be the warmest and most unique one in your memory! Come back to Ruixing often, and wish you: well!
Guest User
Summer Boutique Room (Double Bed)
Stayed in Apr 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on May 13, 2024
Follow-up comment, I didn't mention the gym and breakfast buffet in the previous post. The dishes are average, but the freshly made wontons and noodles are really good! And all their food delivery is intelligent robots, from the restaurant to takeaway (robots deliver directly to the room). It's really convenient! I selected a few photos from a good angle (with filters haha) for your reference! Then I actually booked the room in two orders to save some money, but I was allowed to stay for three consecutive days! They also allowed me to check out later! Thank you for the understanding and thoughtfulness of the service staff!
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Summer Room (Double Bed) (Bathtub)
Stayed in Apr 2024
Couples
14 reviews
5.0/5
Outstanding
Posted on May 11, 2024
There are free bottled Luo Han Guo tea and chrysanthemum tea, fruit snacks, and popsicles in the lobby. There are also free snacks and yogurt in the room. There is also free health porridge after 8 pm. There are also special takeaway storage boxes in the room. Bath salts are in small jars, and you can put as much as you want. The disposable bath bag is thick and non-slip. You can watch TV while taking a bath. The sink is a double basin, so two people can wash at the same time. The toiletries are more environmentally friendly. The toothbrush and toothpaste are kept separately to reduce unnecessary waste. The only thing that is a little bit worse is the hair dryer. For a four-star standard, the hair dryer should at least be a knockoff version of Dyson.
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Wenzhou Ruixing W Hotel will always stand in this city and wait for your arrival! See you there! Wish you always smile^_^!
Guest User
Summer Room (2 Beds)
Stayed in Mar 2024
Couples
37 reviews
5.0/5
Outstanding
Posted on Apr 9, 2024
It was the first time I stayed at Wenzhou Ruixing Hotel and I was upgraded. I was overjoyed. The hotel's robot food delivery and every detail of the room decoration reflect the owner's careful design. Guests can enjoy free snacks, drinks in the refrigerator and late-night porridge, which shows that it is unique. The lobby manager of this hotel is full of enthusiasm for work, very attentive and diligent, and has an excellent service attitude. Whether it is the Luo Han Guo tea served to welcome guests, or the steaming red bean and barley porridge delivered to the door at night, or when leaving the hotel The complimentary chrysanthemum and wolfberry tea makes people feel the warmth of home again and again. Many thanks to the hotel staff for their hard work! Must give thumbs up! 👍👍👍👍👍👍👍👍👍👍🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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6/14
Response from Property: 【❤️Careful service, heart-warming experience❤️】Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wenzhou Ruixing Hotel will be the warmest and warmest in your memories. The unique one! Come back to Ruixing often and wish you well!
Anonymous User
Summer Room
Stayed in Apr 2024
Travel with friends
20 reviews
5.0/5
Outstanding
Posted on May 4, 2024
The room is very big, especially the bathroom, which is separated into dry and wet areas, which is very convenient. There is a special storage box for takeout in the room to ensure fresh air in the room, and the details are well done. The lobby is very grand, and there is a Wenzhou travel brochure, which is very cute.
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Response from Property: Dear guests, thank you for staying at Wenzhou Ruixing Hotel and taking the time to share your experience with us! Wenzhou Ruixing Hotel is a modern and intelligent light luxury hotel that focuses on the privacy of guests. It has full Wifi coverage, large bathrooms and walk-in dressing rooms, making people feel warm and comfortable. All hotel staff are committed to creating a warm, friendly, comfortable and pleasant perfect experience for every guest. We look forward to seeing you again. I wish you a happy life.
Guest User
Summer Boutique Room (Double Bed)
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 4, 2024
This is the best hotel I have ever stayed in. It is very user-friendly. The waiter's attitude is super good. The breakfast is really good. The room is clean and hygienic. I will stay in this hotel again next time I come to Wenzhou.
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Response from Property: Dear guest: Hello! I am glad that you choose to stay at Wenzhou Ruixing Hotel. I was stunned when I saw your evaluation! The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel breakfast is rich and delicious. Home is a sheltered harbor, a warm nest, and a warm corner for the body and mind. Love is home. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart. I look forward to your next return home!
Guest User
Summer Room (2 Beds)
Stayed in Apr 2024
Family
1 reviews
0.5/5
Posted on May 3, 2024
I have never stayed in such a bad hotel. I strongly recommend that you consider it carefully! ! ! I stayed there for two nights during the May Day holiday. I really don't know what the reason and basis are for pricing a hotel of this level at 700 to 800 yuan per night? ? ? What reason supports this price? First of all, I booked this hotel after seeing the word W Hotel. However, when I checked in, I found that this hotel had nothing to do with W Hotel and had no star rating; The room type was written as a De Rucci double bed, but it turned out to be a Xilinmen mattress. Secondly, the hotel is 2 kilometers away from the nearest commercial streets Wuma Street and Jiangxin Island, which is not particularly close. Outside the window is a dilapidated low-rise house with no scenery. The teapot in the promotional picture is obviously selective and misleading. Thirdly, the facilities in the room are in a mess, the floor cabinets in the house are old, and the decoration is at least 10 years old. The bathroom sliding door cannot be moved at all; When the shower faucet is turned, the first thing that comes out is not water, but the faucet falls off first. The paper towel holder was shaky, the power plug was too loose, and one hand was needed to hold the plug when blow-drying hair. The room was cleaned without even making the bed, tidying up the quilt, or replenishing paper towels. Finally, I want to say that this hotel is named after W, which is a great insult to the W Hotel Group. Even as an ordinary hotel, its services have too many irregularities, not to mention the W Hotel. As a customer, I feel completely deceived!
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Response from Property: Dear guest, thank you for staying at Wenzhou Ruixing Hotel. We are deeply sorry that we did not bring you a good stay. Our Ruixing Hotel is a hotel under Wenzhou Ruixing Group. We told you the truth when you checked in. I think you misunderstood the De Rucci mattress you mentioned. We only have a room name "De Rucci Twin Room" instead of "De Rucci". There is no indication that we use De Rucci mattresses. The hotel is within 2 kilometers of Wuma Street and Jiangxin Island. If you cannot accept this distance, it is recommended that you book a hotel in the center of Wuma Street. Wenzhou is not an international metropolis like Shanghai, where there are high-rise buildings. I believe you have felt it all the way here. Jiangxin Island and Wuma Street are both in the old city, so there are naturally more low houses. The room rates on holidays are definitely higher than those on weekdays. We also make adjustments based on the prices of other hotels of the same grade. If you feel that the room is not suitable or satisfactory when you check in, the hotel will fully cooperate with you to cancel the order. Moreover, you have booked a two-night stay. If you do not feel dissatisfied at the beginning, you will be able to make a judgment after one night's experience. You can also apply to us for a refund for the second night, instead of giving a bad review after checking out to vent your dissatisfaction with the hotel's price increase on holidays. If you cannot accept the hotel's price increase on holidays, it is recommended that you arrange your trip during normal times. So many guests have given good reviews to our services and facilities. I believe that guests have sharp eyes. Of course, we will verify the other issues mentioned in your comments immediately. I wish you a happy life!