CITY COMFORT HOTEL PREMER

CITY COMFORT HOTEL PREMER Reviews

CITY COMFORT HOTEL PREMER

No.27 Yanjiang Road, Wencheng town, Wenchang, ChinaView Hotel Details
CITY COMFORT HOTEL PREMER
CITY COMFORT HOTEL PREMERCITY COMFORT HOTEL PREMERCITY COMFORT HOTEL PREMER
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1 night

CITY COMFORT HOTEL PREMER Guest Reviews

4.6/5
Very Good
718 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(718)
Positive reviews(702)
Reviews with photos/video(139)
Great value for money(82)
Friendly front desk staff(62)
Delicious breakfast(61)
Well decorated(33)
Well designed(30)
Average sound insulation(29)
Great location(24)
Delicious buffet(5)
Negative reviews(16)
Li Yean
Standard Queen Room
Stayed in Mar 2024
Couples
11 review
3.7/5
Posted on Mar 31, 2024
Breakfast should served at 7am, but nothing is ready at 7am, waited till 730am only can start to take breakfast. Not advise to purchase breakfast ticket if you are catching early morning train.
Response from Property: Dear guests,thank you very much for your detailed comments on our hotel 。 I am sorry that you can not have a good check-in physical examination .the hotel will add supervision and management . i wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 15, 2024
Hotel looks new and is very clean. It has a nice view of the river and there are a few coffee shops around for meals. The staff was very friendly as well. Recommended!
Response from Property: Dear guests, thank you very much for your detailed comments on our hotel. It is our honor to provide you with warm and thoughtful service. We will continue to work hard to live up to your praise and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Room is clean and facilities nearby a lot of shop and food. Next visit will stay again .
Response from Property: Dear guests, thank you very much for your detailed comments on our hotel. It is our honor to provide you with warm and thoughtful service. We will continue to work hard to live up to your praise and wish you a happy life!
Guest User
Family Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 9, 2024
We stayed a night at the hotel, the room we stayed was clean and hygiene, the front desk lady is so helpful and friendly.We so happy Trip.com provided free hotel breakfast and the hotel breakfast has various choice and delicious. We also tried the famous Lao Pa Cha just 200m nearby the hotel. We have good stayed at the hotel.
Response from Property: Dear guest, thank you very much for your detailed review of our hotel. It is our honor to provide you with warm and thoughtful service. The hotel is equipped with a laundry room and a gym, both of which are free of charge. Umbrellas are also provided for free. You Your satisfaction is our motivation, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and we look forward to visiting you again
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 31, 2024
Clean and comfortable room and bed Close to 旺溪老爸茶
Response from Property: Dear guests, thank you very much for your detailed comments on our hotel. It is our honor to provide you with warm and thoughtful service. We will continue to work hard to live up to your praise and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Oct 2023
Family
6 review
3.0/5
Posted on Nov 22, 2023
In wenchang,this is considered a newer hotel. The breakfast spread is good. But has to make sure that when you check out,the front desk has done it well as we encountered problem when we check in another hotel in sanya and discovered that the city comfort hotel staff didn't check out for us through their computer so we couldn't check in into another hotel in sanya until we called them to do so. Wasted quite a bit of time for them to do so on the phone.
Response from Property: Dear guests: Hello! Thank you very much for staying at City Select Hotel Wenchang Phoenix City Branch. First of all, thank you very much for your recognition of the hotel and sharing your stay experience. Secondly, regarding the issues you mentioned, we have strengthened improvements and look forward to your next visit. Wish you a good journey. joy.
Guest User
Standard Queen Room
Stayed in Aug 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The Wenchang room was specious and modern and cheap at 200 yuan, compared with Sanya at 300 yuan with much older facilities. There were no mosquitos or bugs encountered and the linens were spotting white. Can only smell a little tobacco smoke in the lift, but it never permeates the bedroom. I did not experience any noise or disturbances from outside the room. The buffet was cheap at 19 yuan with a wide varieties of food. There is a fast food restaurant next door and another further down the same road, about 50m away. A big chicken & egg pau plus a big pot of tea cost 8 yuan. Very cheap indeed. If travelling on your own, a scooter ride will be the most convenient, on average 10 yuan. Just go to the nearest main road and there will be one within 5 mins. However, looking for a cab will be difficult and I would suggest using Weixin (WeChat) to do so. I failed to do it due to my foreign card being blocked and I had to use the scooter taxis. Receptionists and cleaners are very helpful and would order taxis, gave me directions and suggested the restaurants to go to. One even looked after my washing without asking. I would not hesitate to recommend this hotel to anyone.
Response from Property: Dear guest, thank you very much for your detailed review of our hotel. It is our honor to provide you with warm and thoughtful service. The hotel is equipped with a laundry room and a gym, both of which are free of charge. Umbrellas are also provided for free. You Your satisfaction is our motivation, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and we look forward to visiting again!
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Couples
4 review
4.0/5
Very Good
Posted on Aug 23, 2023
I stayed in the City Comfort Hotel Premer from 16/8/23-19/8/23. Hotel location is very near to many good eateries, shops and supermarkets. Hotel receptionist, Ms Shi Chian Wu is very helpful, patient and guide us through all our 3 nights' stay in Wenchang. The only thing I was not satisfied with the noises made by other rooms throughout the 3 nights. Noises would only stopped after 2 am in the morning.
Response from Property: Dear guest, thank you very much for your detailed review of our hotel. It is our honor to provide you with warm and thoughtful service. The hotel is equipped with a laundry room and a gym, both of which are free of charge. Umbrellas are also provided for free. You Your satisfaction is our motivation, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and we look forward to visiting again!
HappyVic
Queen Room With River View
Stayed in May 2024
Couples
41 review
4.2/5
Very Good
Posted on May 5, 2024
Very clean and comfortable stay.
Guest User
Standard Queen Room
Stayed in Apr 2024
Solo travellers
16 review
4.7/5
Amazing
Posted on Apr 24, 2024
Good eating places nearby.
Raquel Monreal
Standard Queen Room
Stayed in Oct 2022
Couples
55 review
5.0/5
Outstanding
Posted on Oct 23, 2022
The room was clean, very comfortable and the staff was kind and nice. We booked it for a night but we ended up staying three nights. I highly recommend this hotel for anyone visiting Wenchang city.
Response from Property: hello,beautiful,thank you very much,have a good travel
Shirley
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 18, 2024
Unfriendly staffs
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room is very clean and the location is very good. The service attitude is very good. The questions we asked were answered politely. This kind of service attitude is so good. I highly recommend it! Facilities: The facilities and equipment are quite new Hygiene: The room hygiene is also worth the price Environment: It is very comfortable to sleep Service: Good service attitude
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing City Select Hotel Wenchang Phoenix City Branch to stay and giving us a review. It is our honor to provide you with warm and thoughtful service. You have a comfortable rest and a good stay. We are also very happy that our hotel products are loved by you. , the temperature has been relatively high recently. If you are sure of your arrival time, you can contact the hotel 10-30 minutes in advance to turn on the air conditioner in advance. We look forward to your next stay and bring your relatives and friends to experience it together! Thank you again for your support and recognition! Welcome your next visit!
wangwinworld
Standard Queen Room
Stayed in May 2024
Family
26 review
3.7/5
Posted on May 11, 2024
The location is OK, the hotel is relatively new, there are 2 Laoba Tea shops downstairs, I haven't eaten there, it's a long way to the old street, I stayed here for one night on the way back, it's convenient to take the high-speed rail the next day, there are more options for takeout The room is not big, the two steps are indeed strangely built, the hand sanitizer pump is broken, the service front desk was chatting when we first arrived, I guess they didn't notice us The next morning, the phone said there was no paper in the room, and it was not delivered after I checked out, just stay here, ordinary express hotel, the price is also cheap
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for taking the time to share your experience at City Select Hotel. There are no steps for the rooms on the 5th floor of the hotel, and there are two small steps for the rooms on the 6th to 8th floors. If you have any questions during your stay, you can report them to the front desk. We will actively deal with them for you. We apologize for the problem and have communicated with the relevant departments to thoroughly investigate the matter. The hotel will conduct retraining and ensure that similar problems do not occur again. We will continue to work hard to improve every detail and look forward to your next visit.
Chalvdarenxixi
Superior Room (2 beds)
Stayed in May 2024
Solo travellers
3 review
2.0/5
Posted on May 6, 2024
Very dissatisfied, first of all, the sound insulation is poor, the conversation in the next room can be heard clearly, and the door in the corridor closes loudly; secondly, the hygiene is poor, there is a large yellow spot on the quilt, which is obviously not changed; thirdly, there is a musty smell in the room, and ventilation does not work. I will not come again next time, and choose carefully! ! !
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that you have a bad stay experience. The room supplies are changed for each guest. The recent humid weather has had some impact. The hotel will strengthen supervision and management. I wish you a happy life!