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I have just had a one night stay at this hotel and splurged on a Junior Suite which was well worth it. The room was beautiful...better than the photos suggested which is really unusual!! Due to current low staffing levels (the bane of hospitality everywhere atm) they currently don't offer valet parking and this was the low-light of the stay. Obviously I completely understand the staffing issues but.... On arrival (at approx 10.30pm due to a 4+ hour ferry delay) I was dismayed to find the doors locked but staff were available to let me in. I unloaded and my bags were taken to my room and I had to park the car myself. Other than being really tired and not up for negotiating Wellington CBD's notorious one way system to get to the car-park, this was fine and not usually something I would gripe about. The car-park is actually directly attached to the hotel which is perfect, but I had to drive around the block in a counter-intuitive manner to get to the car-park. I knowingly drove the wrong way down a 1-way St to make my life easier as it was okay to do it at that time of night with deserted streets. An hour or so later I called for room service (several times) and no-one answered the phone on any occasion. I knew they were short-staffed so no problem, I wandered down to reception to order a meal. I had the chicken laksa which was nice. The midday check out was wonderful and check-out was seamless. But I had a major issue getting out of the car-park and I'm not sure if this is my fault or the Hiltons fault. On arrival I was given an information sheet regarding the parking and this included the exit code. I committed this to memory and off I went. However, on entering the code at the car-park exit point the barrier did not rise. Traffic built up behind me rapidly and my blood pressure and stress levels ramped up accordingly. I had the correct code and on subsequent attempts to get out, tried the code followed by the # key and also tried the code followed by the tick/green light key but no dice. I tried calling reception but got no answer and was just about in tears when a kind man (about 5 cars back on a narrow exit point in a typical inner city parking building) walked down and used his card to let me out. Thank god for him whoever he was. This was really stressful as I had been on the road for 2 weeks and was about to embark on the last leg of my journey and just didn't need the stress. I was particularly annoyed they did not answer the phone when I called. I called a 2nd time but by the time I got some-one on the phone the good samaritan had let me out. I definitely had the correct code to exit the car-park but was not aware I needed to press the tick/green key afterwards (although...I did try this and it didn't work... I may have entered this final step too late because I didn't know it was needed). I can't recall seeing this instruction on the info sheet I was given. Hence...it may have been my fault...or not?? Either

Have stayed at this Ibis in central Wellington twice now, and it never disappoints = you know just what you'll get; clean and functional spaces, rooms, bathrooms etc. Breakfast was very good also, and plentiful. Pleasant staff throughout also; an all-round positive experience as part of work travels. Although Ibis is predominantly a budget hotel brand elsewhere in the world, such as Europe - this hotel is priced for location, and the local market; hence mid-range.

It is very convenient to book for guests on Ctrip, but they can only be paid in the store. I called and asked about the email, and I gave the authorization letter to fill in the information and pay after leaving the store. The hotel is the best in Wellington.

Couldn't ask for a better location. An elevator from the lobby to Lampton Quay made it so easy for shopping. Staff shortages due to covid were still evident but any staff we did have contact with were friendly and helpful. The staff member servicing the rooms asked if we wanted our rooms serviced but we said no as there is no need when it's only a two night stay. The cafe and bar had restricted hours again due to staff shortages. However the buffet breakfast was very good.

The location is a 5-minute walk from the Prime Minister's Office. It is on a large slope. Self-driving parking uphill and starting side parking are all technical activities. The hall and room can only be said to be ok, after all, it is not a fashionable hotel, although some desks and sofas have a light luxury style (pay attention to professional habits). Breakfast order + buffet, my evaluation is only passable, fried rice is okay. I met a Taiwanese girl in the service, and she was very enthusiastic. Take the initiative to bring us water, after all, there is no water in the room. Taxi is easy to take, and many restaurants close early on Labor Day. But I learned the local Meituan of Uber eats. Compared with the domestic advanced driving and running, it is not an electric motorcycle. After all, there are fewer people running. Opposite the parking lot is public. The hotel opposite has a swimming pool.

It's an older hotel and the halls smell a little funky but that quickly fades. The rooms show some signs of wear but are clean and have all the things you need. The bed was clean and comfy. The dining room was cozy and inviting. There seemed to be a little confusion in the kitchen, I know places are short staffed, but the food that arrived I really enjoyed. It is close to lots of things, I was on foot for this trip. The value was good for the price and I would stay here again.

Apartment-style, parking behind, you can't go wrong with the navigation. The parking and reception are on the top floor, and the exit on the first floor is the commercial street. Apartment-style hotel, full kitchen equipment, washing machine dryer, and a supermarket nearby, very convenient.

We stayed in a very spacious studio apartment on the 7th floor. With a view down Lambton Quay (road) . The bedroom could be partitioned off if one wanted to go to bed and one stay up. Most of the time we had the partition open which made the room much bigger. Large bathroom with bath/shower. Kitchenette was adequate, with a dining table in the lounge. Very close to bus stops, with lots of routes including the airport bus ($4.50). Restaurants/bars/shops close to hotel. Staff very helpful. Wifi was being upgraded while we stayed. Good value for money. Only area that let the hotel down was the entrance on Lambton Quay and lifts which were shabby. Reception on level 3 which is the Terrace (road) entrance. Would definitely stay again when in Wellington.