carathotel Basel/Weil am Rhein

I've been staying at this hotel for years (1-2 times a year), but unfortunately, there haven't been many renovations or improvements to the building or the rooms. The front desk staff are decent, and check-in is done on a tablet (quite small, like a mini iPad). It's a nice touch that apples are available at the entrance. The elevator is slow and noisy; it's always the same one out of the three installed (I wonder if the other two even work anymore). The room is spacious, but the furniture is starting to show its age. However, the cleanliness is impeccable, both in the room and the bathroom. What's really odd is that there's no kettle (for tea or coffee) available in the room, which I've never seen in any other hotel in this price range. The breakfast is alright, but before, you could order a cappuccino without extra charge. Now, all coffee (except the one available in a carafe) costs extra. That's a real shame.

The location, in particular, is perfect. The rooms could definitely use a refresh. The welcome was fine. However, it's a downside that after a year, only one elevator has been repaired, with two still out of service. This leads to long waits, especially during busy times. A pleasant surprise was that the breakfast buffet was back. Though it was a pity there was no coffee ready, and only herbal tea was available. As it stands, we would use this hotel again next time, but we do hope something will be done about the elevator problem.