Dongfang Hotel Reviews

Response from Property: 【❤自助洗衣服務❤】尊敬的客人，您好！感謝您抽出時間分享入住體驗！得知您對此次住宿感到滿意，我們倍感榮幸。您的認可不僅是對我們團隊的最大鼓勵，更是我們不斷提升服務的動力。未來我們將繼續保持對細節的關注，為每一位客人提供更温暖的“家外之家”。期待與您再次相遇，祝工作順利！

Response from Property: 【❤店內有鳶都文化打卡點❤】尊敬的賓客 ：您好！看到您的好評，我真心的感受到您在酒店度過了一段美好又值得回憶的時光，這是我們所期盼的。從您進入酒店開始，我們的服務就開始啦，前台員工會根據您的需求為您安排適合的房間，浴巾毛巾都是經過嚴格的消毒並且是獨立包裝，滿足賓客對衞生需求，所有的努力都是希望您入住的舒心和安心。我們還有快速退房服務，節約賓客的每一分鐘。再一次感謝您對我們的支持和厚愛，有了您的肯定，我們會不斷的努力，祝您生活事事如意！

Response from Property: Thank you very much for choosing to stay in our hotel, and thank you for your comments, your support is the motivation of our work, looking forward to your next stay.

Response from Property: Dear guest: Thank you for your comment,we hope you come again next time!

Response from Property: [❤Free Mineral Water❤] Dear guest, thank you very much for choosing our hotel and for taking the time to share your detailed stay experience. We are deeply encouraged to know that you are satisfied with our comprehensive facilities, clean environment, and attentive service. Your appreciation of our location and value for money is a great testament to our commitment. We will continue to strive to provide every guest with a warm and comfortable stay. We look forward to seeing you again and wish you a pleasant stay!

Response from Property: [❤Welcome fruit provided❤] [❤Free flow of mineral water❤] Thank you for your five-star review and recommendation! We're pleased to hear that you were satisfied with the cleanliness of the room, our service, and the amenities like the gym and laundry. Providing you with a comfortable stay is our greatest goal. We look forward to seeing you again!

Response from Property: [❤Welcome fruit provided❤] [❤Free flow of mineral water❤] Dear guest, hello! Thank you very much for taking the time to leave a review. We are extremely pleased to learn that you had a pleasant stay here. This is a great encouragement for us. We are committed to creating a comfortable and fun environment, focusing on the personalized needs of each guest, and striving to make every journey a precious memory. Thank you again for your affirmation and support. We hope that Oriental Hotel will be your first choice in the future. We look forward to continuing to serve you in the near future. I wish you a happy life and smooth work!

Response from Property: Dear guest, thank you very much for choosing our hotel and taking the time to leave us a review. We value your feedback. Regarding the issues you mentioned regarding cleaning and changing bed linens, we have reported this to the relevant department and are conducting a thorough investigation. We will strengthen staff training in the future to ensure that every guest's needs are addressed promptly and accurately. Regarding breakfast, the front desk staff failed to proactively inform you of the availability of a takeaway breakfast upon check-out. This was a mistake on our part, and we will strengthen our staff's service awareness and proactive approach. As for the dim room lighting and the inability to open the window, we have promptly reported this to the housekeeping department for inspection and repair. We apologize again for these issues and deeply understand your frustration and disappointment. We deeply regret any inconvenience caused by our imperfect work. We promise to use this feedback as a driving force for service improvement and take every measure to ensure that all guests' stays meet their expectations. Thank you for taking the time to provide your feedback. We hope you will give us another chance to serve you in the future. We look forward to serving you even better.

Response from Property: [❤Welcome fruit provided❤] [❤Free flow of mineral water❤] Dear guest, hello! Thank you very much for taking the time to leave a review. We are extremely pleased to learn that you had a pleasant stay here. This is a great encouragement for us. We are committed to creating a comfortable and fun environment, focusing on the personalized needs of each guest, and striving to make every journey a precious memory. Thank you again for your affirmation and support. We hope that Oriental Hotel will be your first choice in the future. We look forward to continuing to serve you in the near future. I wish you a happy life and smooth work!

Response from Property: 【❤礦泉水暢飲❤】哇！感謝您對我們服務和體驗的至高認可！“完美”這個詞對我們來説是最大的鼓勵！期待您的再次光臨，我們一定繼續努力，為您帶來更多美好體驗！😊

Response from Property: [❤Welcome fruit provided❤] [❤Free flow of mineral water❤] Dear guest, hello! Thank you very much for taking the time to leave a review. We are extremely pleased to learn that you had a pleasant stay here. This is a great encouragement for us. We are committed to creating a comfortable and fun environment, focusing on the personalized needs of each guest, and striving to make every journey a precious memory. Thank you again for your affirmation and support. We hope that Oriental Hotel will be your first choice in the future. We look forward to continuing to serve you in the near future. I wish you a happy life and smooth work!

Response from Property: Dear Mr. Li, thank you very much for taking the time to provide us with your feedback. We are deeply sorry for the poor service attitude and the lack of welcome fruit during your stay. This clearly falls short of the high standards of service and experience we promised. We will take your feedback seriously and strengthen training to ensure that all staff uphold the principle of putting guests first and provide warm and professional service. The lack of welcome fruit clearly goes against our original intention of creating a warm and welcoming atmosphere for our guests. We understand the inconvenience this lack of thoughtfulness has caused you. Thank you again for your valuable feedback, which is crucial for us to continuously improve our service quality. We look forward to serving you again in the near future and demonstrating our changes and progress through concrete actions.

Response from Property: [There is a book bar in the lobby] Today's mood is a parabola with an opening upward, because I met you who are warm, thank you for your recognition of us, Dong Xiaofang will prepare clean and hygienic rooms for friends who come from afar every day, delicious and exquisite breakfast, and the transcendent book bar in the lobby. Enjoy the comfort during the busy journey. Your satisfaction is our greatest motivation.

Response from Property: It is a great honor to have your trust and affirmation in us! I am also very happy that you are satisfied with this trip. We have been pursuing to provide you with high-quality services and create a clean and hygienic accommodation environment, and strive to make every guest who comes here feel the warmth of home. If you like us, please Come back often, my friends and I welcome you!