Hotels with Pools in Wayne County

This is not your typical Red Roof Inn, as soon as you walk through the entrance door you can tell that is a much nicer RRI than one might expect. First off the corridors are all indoor, not outdoor as is the case with many of the old RRI hotels. The lobby is very nicely decorated, sadly though the fitness room is not open due to covid. My room was #216 near the top of the stairs and near the elevator. The room was very clean and featured a king bed, hot tub, and fireplace, although its not needed in August. Large TV and a nice sitting area with a sofa and lounge chair. I think this was a junior suite or something. Would most definitely stay here again. Also to note: this is a quiet neighborhood, I felt very safe here.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

Overall, the room was clean and relatively comfortable. The comforter was itchy to me, and the toilet ran every few minutes constantly. I notified the front desk who sent an airport driver/maintenance person (they pull double duty on Sundays) within a few minutes. Unfortunately, they weren't able to solve the issue. The hallway carpet looked stained/dirty, but the room itself was clean. The interstate could be heard in the room but it wasn't unbearable. I wouldn't avoid this hotel in the future, but I would also try a neighboring property before staying here again.

We stayed a night at this property because our house was under repair from flood damage. We were tired and a bit stressed and couldn’t be more thankful for the warmth, kindness, and professionalism we received. Kim (at the front desk), Ashli (also at the front desk) and Denise (the head of Housekeeping) were amazing. They were conversational, attentive and made sure we had everything we needed. The property was clean and bright. Just a very enjoyable experience from start to finish. I would definitely recommend this property to anyone coming into the area and would consider staying there again for a stay-cation!

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I really like this hotel. Opposite the Ford Motor Company, the hotel helped upgrade to a double bed room, clean and comfortable, there are many pictures of Ford in the hotel, and the swimming pool.

Although we did not stay at the hotel, we attended a cocktail party today for a family wedding. I want to say that this far exceeded our expectations. The manager Megan was the person who ran the event and she was outstanding in every way. She made us feel so welcome and spoke to each of us multiple times to make sure that we were never left with empty glasses. A few of the others had met her during breakfast they said, and she remembered them when they entered the party this afternoon. Now that is impressive! She was everywhere and went above and beyond. But I want to mention specifically that my grandson was very hungry and food was not included. Megan offered and went and turned on the fryers in the kitchen and made my grandson a side order of French fries even though the kitchen was closed! Now that is hospitality!!!! Next time we come in town we will stay at this hotel and we hope that we will get to see Megan again. We may even come in just to see her for breakfast tomorrow morning.

My family and I stayed here for a quick stay after missing our connection at DWT. It was a very nice and comfortable atmosphere. The room was clean along with the surroundings. The hotel is located in an area where we could walk to get food to eat, or purchase other items for our 24 hours stay. We left early the following morning, so we did not utilize the breakfast area, but they do provide a complimentary breakfast with stay. If I am back in this area, I would definitely stay here again.

This hotel is a “Fair”field We just stayed. The hotel was good enough but nothing exceptional. The positives: it was easy to park and go in, the room was mostly clean but not totally, breakfast was ok, the staff were kind and helpful. The negatives: the air system was awful, our room was hot and muggy and we could get the air to ever properly ventilate and the windows are screwed shut, there was a pill on the floor which feels troubling in the hotel room, there was hair and dirty smudges on the wall of the shower, the sink drain was slow and I asked for it to be repaired and it wasn’t attended to. Also this hotel is constructed in a way where every door slam, foot fall and sound is audible. Mercifully people were quiet during our stay but we always knew when our upstairs neighbors were up and walking around their room. It’s a cheap hotel, it’s clean enough but you definitely get what you pay for.

The transfer is very convenient. It is right inside the airport, directly connected to the terminal, and the hotel has a direct boarding security check channel. The room is large and very clean. Hygiene: clean; Environment: convenient; Facilities: a bit old