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Recommended Warsaw Hotels

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5 star

Hotel Warszawa
4.5/568 Reviews

Hotel Warszawa

Warsaw|0.66km from University of Warsaw
The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

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Breakfast

Hostel Helvetia - Warsaw City Center and Old Town
4/514 Reviews

Hostel Helvetia - Warsaw City Center and Old Town

Warsaw|0.27km from University of Warsaw
Worst customer service! Double payment for a single guest during checking-in and from online booking (visa). But, not willing to refund after admitting the issue. They blocked my phone calls and not responding to emails as well. Extremely poor customer service. Not recommend at all! I tried to book a reservation to a guest in their own website. Unfortunately, the reservation attempt has failed when I tried to make the pre-payment (small amount) to secure the reservation. Then, I succeeded to make the reservation via third-party website and paid the pre-payment. However, when the guest arrived at the hostel providing a printed copy of the prepaid booking confirmation and the receptionist told him that she could not find the reservation but only the other reservation (with failed pre-payment attempt via their own website). Then the guest paid in cash full for all the nights. Here is the problem, the hostel still proceeded to change from my Visa card for the unused reservation made via third-party website (they said they could not find during reception). Please note that all the reservations (failed or succeed) were for the same person within the same duration. I contacted the Hostel Helvetia by email and phone call regarding the situation. After initial investigation, they confirmed that the guest did pay for the full booking, whereas the online reservation via the third -party website remained unused and tagged as ”No Show”. After mentioning to contact me soon with more information from the receptionist who checked in the guest, I have not heard any further response from them, despite my repeated attempts to reach out via email and phone calls. Moreover, according to the booking policy from the Hostel Helvetia website, bookings are only confirmed after prepayment. However, the unsuccessful reservation with unpaid pre-booking via their website was still wrongfully used for check-in, causing the situation of double payment for the same guest. Moreover, during they are supposed to keep payment of the first night in case ”No Show”, yet they keep the payment for all nights (clearly mention in the online booking). What's more disappointing is even though they have clearly understood the issue, they still refused to refund without justification to correct their mistake. Who blocks phone calls and ghost emails from customers just to avoid refund inquiry! I gave the lowest scores for all the ratings, owing to the unacceptable conduct of the hostel.

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Reviews for Warsaw Hotels

Searching for hotels near University of Warsaw? Compare room rates and reviews to find your ideal stay.
Motel One Warsaw-Chopin
4.5/5103 Reviews
Very clean and tidy, the bar bar bartender is also good, and the experience of staying in a room for one person with a small partner is great.
Hostel Helvetia - Warsaw City Center and Old Town
4/514 Reviews
Worst customer service! Double payment for a single guest during checking-in and from online booking (visa). But, not willing to refund after admitting the issue. They blocked my phone calls and not responding to emails as well. Extremely poor customer service. Not recommend at all! I tried to book a reservation to a guest in their own website. Unfortunately, the reservation attempt has failed when I tried to make the pre-payment (small amount) to secure the reservation. Then, I succeeded to make the reservation via third-party website and paid the pre-payment. However, when the guest arrived at the hostel providing a printed copy of the prepaid booking confirmation and the receptionist told him that she could not find the reservation but only the other reservation (with failed pre-payment attempt via their own website). Then the guest paid in cash full for all the nights. Here is the problem, the hostel still proceeded to change from my Visa card for the unused reservation made via third-party website (they said they could not find during reception). Please note that all the reservations (failed or succeed) were for the same person within the same duration. I contacted the Hostel Helvetia by email and phone call regarding the situation. After initial investigation, they confirmed that the guest did pay for the full booking, whereas the online reservation via the third -party website remained unused and tagged as ”No Show”. After mentioning to contact me soon with more information from the receptionist who checked in the guest, I have not heard any further response from them, despite my repeated attempts to reach out via email and phone calls. Moreover, according to the booking policy from the Hostel Helvetia website, bookings are only confirmed after prepayment. However, the unsuccessful reservation with unpaid pre-booking via their website was still wrongfully used for check-in, causing the situation of double payment for the same guest. Moreover, during they are supposed to keep payment of the first night in case ”No Show”, yet they keep the payment for all nights (clearly mention in the online booking). What's more disappointing is even though they have clearly understood the issue, they still refused to refund without justification to correct their mistake. Who blocks phone calls and ghost emails from customers just to avoid refund inquiry! I gave the lowest scores for all the ratings, owing to the unacceptable conduct of the hostel.
Hotel Gromada Warszawa Centrum
4.3/5117 Reviews
The hotel is in one of the most convenient places in downtown Warsaw. At the center but at a very quiet place. It is based on communist architecture but though it keeps this character in the lobby, as it has to do, for keeping the historical memory alive it is modern and with all comforts. The room was very clean and with excellent wi-fi. There is always a bottle of water, coffee, and tea. And warm water all day. I would like to mention in particular the kindness of the personnel, especially at the reception. They were great. Though all of them were very helpful I would like to mention in particular Mrs. Antonina. She makes the guests feel comfortable and solves any problem without making it seem serious. I would like also to congratulate the gentleman who was responsible to care for the suitcases. He does his work perfectly. Great price for value. Fully recommended!
Hotel Bellotto
4.6/569 Reviews
The hotel is in a good environment, the service is very good, the architectural style is very characteristic; there is a good restaurant in the surrounding area called the palace, not far from the historic cafes Bristol and the city hall. The experience is very good, and it feels much better than the chain hotels of Novotel, Pullman and Hilton in other European countries.
Hotel Bristol, a Luxury Collection Hotel, Warsaw
4.6/5106 Reviews
Excellent hotel. Located in the center of the pedestrian availability, to all sights .Breakfasts are good but better to buy them in the hotel itself . Beds are convenient , rooms are spacious . Good Staff . Good cosmetics .
Raffles Europejski Warsaw
4.8/552 Reviews
Excellent location, nice room with view, perhaps the best hotel in Warsaw. Only a little far from central commercial district.

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More about Warsaw

Planning a trip to Warsaw? New and popular hotels in Warsaw recommended by Trip.com. Located in Poland, Warsaw is a well-known and vibrant city. You can stay 3-5 days at hotels in Warsaw without running out of things to do.

Frederic Chopin International Airport is the primary airport in Warsaw. It's easy to reach Warsaw. The city can be reached by plane, train, and car.

There are 1127 hotels in Warsaw on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Warsaw, there are likely good options at a nightly budget of just 88 SGD. There are 12 five-star hotels in Warsaw at an average price of 251 SGD per night. There are 24 four-star hotels in Warsaw at an average price of 192 SGD per night. There are 58 three-star hotels in Warsaw at an average price of 103 SGD per night. There are 19 two-star hotels in Warsaw at an average price of 80 SGD per night. As a popular tourist city, Warsaw has many renowned chain hotels. In Warsaw, chain hotels such as Novotel are one of the top choices among travelers. Novotel is the most popular brand among tourists. A popular hotel in Warsaw, Sound Garden Hotel Airport is also one of the highest rated. If you're still unsure, Trip.com recommends Courtyard by Marriott Warsaw Airport.

In the city center of Warsaw, you'll have easy access to Sir Lock, Palace of Culture and Science. If you want to spend a fun vacation with your family, locals recommend visiting Copernicus Science Centre, Szlak Krolewski, Branch of the Fryderyk Chopin Museum in Warsaw. You can also visit top-rated attractions like National Museum, Old town. Commercial areas like Złote Tarasy, Arkadia are ideal places to buy souvenirs.

Average Temperature

• January to March: 0.35°C during the day, -2.75°C at night

• April to June: 15.52°C during the day, 11.02°C at night

• July to September: 19.45°C during the day, 14.95°C at night

• October to December: 5.1°C during the day, 1.97°C at night

Average seasonal Rainfall

• Spring: 23.33 cm

• Summer: 46.33 cm

• Autumn: 59.33 cm

• Winter: 36.0 cm

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