Belwederska 23, Srodmiescie, Warsaw, Mazovia 00-761, PolandSee Hotel Details
Choose dates to see available rooms
We Price Match
1 night
Reviews from Real Guests
9.3/10
Great
162 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.6
Filter by:
Sort by:
All reviews(162)
Positive reviews(159)
Reviews with photos/video(43)
Awesome stay(21)
Delicious breakfast(19)
Great service(19)
Great location(16)
Clean pool(15)
Great swimming pool(15)
Large rooms(11)
Great value for money(5)
Negative reviews(3)
Guest User
Deluxe King Room Non smoking
Date of stay: Feb 2026
Couple
3 reviews
9.5/10
Amazing
Posted on Mar 25, 2026
Good hotel. Good service, the staff was really nice. However, I was expecting more for the price. It really needs renewal. The carpets and bedtops are quite old, furniture shows signs of wear and tear. Breakfast was good but not awesome. The gym needs proper maintenance. The beds are of the soft type. Still, everything worked properly
Lily Kate
Classic Room Non smoking
Date of stay: Dec 2025
Solo traveller
10 reviews
10/10
Outstanding
Posted on Jan 30, 2026
Great service, food and spa facilities (although sadly jacuzzi wasn’t working). Would 100% stay again!
Response from Property: Dear Madam,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We apologize for any inconvenience during your stay.As for the Jacuzzi, it is currently undergoing technical inspection and will soon be available for our guests to use. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Deluxe Twin Room Non smoking
Date of stay: Aug 2025
Business traveller
47 reviews
9.0/10
Great
Posted on Sep 30, 2025
Although it states 5-star, some floors of the hotel are actually 4-star standard. I booked specifically for a 5-star experience, but ended up on a 4-star floor, which I find unacceptable. The room is quite spacious, and the facilities are good apart from being a bit old. However, the lighting in the room is incredibly dim; there's no bright overhead light. Breakfast was quite rich. I particularly liked that the bathroom had both a shower and a bathtub.
Original TextTranslated by Google
6/13
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Classic Room Non smoking
Date of stay: Sep 2025
Business traveller
8 reviews
9.5/10
Amazing
Posted on Oct 26, 2025
The breakfast was good, and the service was nice. However, the bathtub was broken, and it took the hotel engineer a while to fix it. My room wasn't cleaned until 3 PM; it still hadn't been cleaned when I came back. Doesn't cleaning usually get done before 2 PM?
It's very close to the park, so you can spend a long time exploring and interacting with the animals.
Original TextTranslated by Google
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Deluxe King Room Non smoking
Date of stay: Aug 2025
Travelling with friends
7 reviews
9.5/10
Amazing
Posted on Sep 23, 2025
Location: Close to a tram/bus stop, allowing you to reach the city center and main attractions in 20 minutes, though Warsaw's public transport can get quite crowded.
Surroundings: There's a fantastic park nearby, great for a morning stroll with lots of animals – that was a pleasant surprise.
Facilities: There's a swimming pool, but it tends to get busy in the evenings.
Room: Four-star quality, and it's rare to find disposable slippers in Europe, which was a nice touch.
Original TextTranslated by Google
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Classic Room Non smoking
Date of stay: Aug 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Sep 21, 2025
Awesome value for a 5 star hotel. Luxurious as hell for a pretty much peanuts. The staff were kind and helpful. Pretty much got only good things to say about this place.
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Maika Ito
Deluxe Twin Room Non smoking
Date of stay: Jan 2026
Travelling with friends
2 reviews
9.0/10
Great
Posted on Feb 18, 2026
This hotel has a great customer service and wonderful breakfast!
We repeat visiting. I lowered the facilitiies point because the steam sauna was broken unfortunately, so is the bubble bath.
But their hospitality is wonderful.
Anonymous User
Classic Room Non smoking
Date of stay: Jul 2025
Family
4 reviews
10/10
Outstanding
Posted on Sep 7, 2025
Very good breakfast. Service is excellent and we are very happy to stay there.
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work.We are happy that breakfast was a pleasant start to the day and the staff was helpful.With Best Regards,I. SzwedzinskaGuest Relations Manager
沙皮沙烧
Deluxe King Room Non smoking
Date of stay: Oct 2025
Business traveller
9 reviews
10/10
Outstanding
Posted on Nov 20, 2025
Excellent! The hotel is a bit older, but it's an old A8, which means it's still spacious, soft, and comfortable. Breakfast was also good.
Original TextTranslated by Google
Response from Property: Dear Sirs,Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Guest reviews are important information and an assessment of our work. We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Classic Room Non smoking
Date of stay: Mar 2025
Travelling with friends
20 reviews
8.5/10
Very good
Posted on Jun 7, 2025
Overall nice environment with some restaurants nearby, just that the roads were undergoing construction when we were there, so quite dusty. Rlly close to a nice park with a small bouldering rock nearby.
Response from Property: Dear Madam,Thank you for choosing our hotel. We also thank you for sharing your opinion about the hotel.guests' opinions are important information and an assessment of the work.We are glad that you liked the hotel and its location.We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Jozhazha
Classic Room Non smoking
Date of stay: Feb 2025
Business traveller
39 reviews
10/10
Outstanding
Posted on Mar 18, 2025
I love it! everything is pefect and i definitely will book it next time in Warsaw. 😀😀😀😆
Response from Property: Dear Guest,thank you very much for choosing our hotel. Thank you also for sharing opinion about your stay.Reviews of guests are always very important information and evaluation of the work.We are pleased that the hotel met your expectations and that you had a good time.We invite you to visit us again.With Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Deluxe King Room Non smoking
Date of stay: Jun 2025
Solo traveller
3 reviews
5.0/10
Posted on Jul 17, 2025
Most electrical sockets out of order. Staff not very friendly. Not fulfilling people’s expectations of the brand.
Response from Property: Dear Sirs,thank you for choosing our hotel. We also thank you for sharing your opinion about your stay. Guest opinions are always important information and an assessment of our work. They also provide insight into areas of our operations that require additional attention.We apologise for all the problems you mentioned.This information has been passed on to the relevant people so that improvements can be made. We are constantly learning how to improve our service so that it is as good as possible and satisfies even the most demanding customers. We hope to see you again, hoping, your stay will be completely successful.With Kind regards,I. SzwedzinskaGuest Relations Manager
Anonymous User
Deluxe King Room Non smoking
Date of stay: Jun 2025
Solo traveller
11 reviews
10/10
Outstanding
Posted on Aug 3, 2025
Amazing stay! The park closed to the hotel is very nice. I would recommend.
Response from Property: Dear Sirs,Thank you for choosing our hotel. We also thank you for sharing opinion about your stay. Guest reviews are always important information and an evaluation of our work. We are very pleased, your stay was enjoyable and the hotel met your expectations. This is excellent news for us and motivation to work better.Thank you also for the very high rating in the ranking and for posting it on social media. This is very important to us. Thank you once again and we invite you to visit us again.With Best regards,I. SzwedzinskaGuest Relations Manager
Guest User
Deluxe King Room Non smoking
Date of stay: Jun 2025
Business traveller
20 reviews
10/10
Outstanding
Posted on Jul 16, 2025
The best hotel the best service David all the staff i always stay.
Response from Property: Dear Sir,Thank you for choosing our hotel. We also thank you for sharing opinion about your stay. Guest reviews are always important information and an evaluation of our work. We are very pleased, your stay was enjoyable and the hotel met your expectations. This is excellent news for us and motivation to work better.Thank you also for the very high rating in the ranking and for posting it on social media. This is very important to us. Thank you once again and we invite you to visit us again.Best Regards,I. SzwedzinskaGuest Relations Manager
Guest User
Classic Room Non smoking
Date of stay: Oct 2025
Business traveller
1 reviews
9.0/10
Great
Posted on Nov 10, 2025
Needs renovation but still nice hotel
Response from Property: Dear Sirs,Thank you for choosing our hotel. Thank you also for sharing your opinion about your stay. Opinions are important feedback and evaluation of our work. We are glad that the location was suitable for you and that breakfasts were a nice start to the day.It is true that the hotel has been operating in Warsaw for 24 years (formerly Hyatt) and is in need of renovation. This is planned for next year.We apologize for any inconvenience caused during your stay. We invite you to visit us again in the future and hope you will have a pleasant stay.With Kind Regards,I. SzwedzinskaGuest Relations Manager