Yaoyandexing🦅
March 20, 2024
The room was terrible. There was dust everywhere. No one cleaned it. You had to tell the waiter to change the garbage bag. The facilities were very old. This hotel is owned by a Chinese owner. It is a place that specializes in receiving uncles and aunties from Chinese tour groups. It is a place that deceives elderly Chinese people. Just cheat the Chinese people. There was blood on the bed. It was disgusting. I didn’t know where the blood came from. It looked like it had been there for a long time. The service attitude was bad. The Chinese boss and manager (Russian waiter) had an even worse attitude. Halfway through the stay, they asked me to add money offline, which was illegal. *I thought his hotel was cheap, so he asked me to pay more, and said it was the cheapest hotel in Vladivostok. This is a hotel notice: If you speak loudly, you will be fined 3,000 rubles for Russia, but foreigners dare not let Russians be loud in the room floor. Yelling and making loud noises, but no one dares to do anything about it. It is typical of Woliheng to trick Chinese tourist groups into staying in this hotel. Please be aware that there have been cases where hotel guests damaged things and then had to pay for it. Regarding the matter that asked me to add money offline, after I negotiated many times to no avail, the hotel's attitude has been very bad. I didn't even feel a trace of embarrassment, and they confidently deceived people and made all kinds of excuses. It was clearly the Chinese who were responsible. They asked me to go to the Russian supervisor (employed by the Chinese) who took advantage of the language barrier to make it more difficult for me to ask for an explanation. No one paid any attention to me and wouldn't let me into the room unless they gave me more money. I had something to do at the time, so I didn't have time to argue with them. . I had no choice but to find the customer service staff of Ctrip. The customer service man had a very good attitude! , also patiently listened to me, understood the process, and quickly gave me a satisfactory feedback. The reply gave me great comfort. Ctrip would make up the price difference for me, and then Ctrip would settle the accounts with them. It was perfect. It's a hotel, so I use this *** * Then when check-out time comes, I change to a hotel. I would rather choose an expensive one than this one. It’s too rubbish. It can’t be called a hotel. It’s just a train station hotel in a third- or fourth-tier city in China! Chinese and foreign friends must be careful when coming here to avoid getting angry and causing damage to their property!
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