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We stayed at the villa for 3 nights and were very pleased. The villa is clean, and it's clear everything is new and well-maintained. The furniture is in excellent condition, and all the appliances work perfectly, with nothing breaking or causing any inconvenience. We especially appreciated the good soundproofing – it was quiet and comfortable inside. The staff is very friendly and responsive: always available and quick to help with any questions. Yes, there's construction nearby, but it didn't bother us – the noise was moderate and only during the day when we were usually out. Overall, we had only positive impressions and would happily return again.

I must say we really enjoyed a lot during our visit in Lombok by choosing this hotel. Even though the hotel is relatively new compared to others, their services are top notch especially the food, all served in ala carte to keep it fresh everyday. You will have direct access to the beach too by choosing the sea view villa and it only takes one minute to the beach every morning. The staff are also highly trained in keeping your privacy secured. Besides that you can also approach the staff for Gili island hopping. The boat will ferry you from the beach in front of the hotel so that you don’t even have to worry about being late. The water is so clear that you can also snorkelling at the beach, however bring your own gear for hygiene purposes. The location of the hotel is quite secluded, so do expect to spend most of your time in the hotel unless you arrange your own day trip. You will never regret choosing this hotel!

This villa made it to the highlight of our trip. Firstly, the service of the Lina Team is amazing. From the moment we checked in, even to the time we checked out, we were well taken care of by the staff. The villa was absolutely gorgeous. The villa was well-maintained and fully furnished. Really great touch by the team to provide turn down service every night during our stay. The villa is located near the main street Kuta but away from the hustle of it all. Fret not, as the villa provided free scooter shuttle within the Kuta area which made the stay even more accessible. Rentals for motorbike and airport shuttle was also settled by the team. Breakfast was really great and the team even offered to pack our breakfast when we told them we were travelling out early during one of our mornings. Definitely will be returning here when I’m back in Lombok.

Nothing but good things to say about Kalea Villa. Their manager, Fani was very attentive, she had contacted me prior to check in to ensure the room would be ready in time, i informed that i would be a little late and they waited for me to settle in. The staffs were also friendly they suggested us places to go for food and sunsets which was very helpful since we didnt detail out our plans here, we just wanted to do whatever for the day. They also helped to arrange motorbike rentals and airport transfer at a reasonable price. The villa was perfect, it was beautiful, private, clean, as expected from the pictures. And their services just made the whole stay very enjoyable for us.

Villa is situated not far away from the ferry terminal. About 10-15mins walk. It would be good if hotel can provide free bicycle rental service instead of charging because there is a distance to walk in from the main pavement to the villa. Service staff were very friendly and efficient. Villa itself is pretty basic, room size is abit small but the shower room is huge and pretty. The swimming pool in the middle of the villas looks gorgeous in day and at night.

We stayed as two couples and had a spectacular time at Kelapa. Ren the manager was ready to help our every need straight away and helped us book bikes and trips. She went as far as confirming we didn't pay too much when we booked others on our own. The villa itself was clean, tidy and exactly what we were looking for. The pool is huge but rather deep for the most part so you'll want to keep an extra eye on children. The Kelapa boys would come by to clean the place every morning about 10-11am and did an excellent job. They were very polite and made sure not to go into your room to clean without asking first. I gave one less star on location because it's in the heart of the island where it's much quieter. If you're looking for a night out you'll definitely need a bike or carriage arranged, otherwise you can expect a long walk home. We originally booked 3 nights and very quickly decided to add on to our stay. Thanks so much Ren and Team for an unforgettable visit! Best, Ryan Lisha Dec Mel

Don’t believe the pictures in the advertisement! They don’t reflect reality. The pictures pretend that the hotel is at least a 4 * location. The truth is that this is not the case! It is located at a very poor area in mid of the island where local people burn their trash including plastic. The smell is disgusting it is everywhere, in your room also during night and it burns in your eyes. The hotel is run by a group of very young unprofessional boys and I would like to emphasise that they are really friendly, kind and helpful and try to do their best. They also prepare breakfast in a kitchen which is disgusting! Therefore, I preferred to have breakfast at a proper place even though breakfast was included. See the attached fotos to get an impression what expects you and better choose another hotel if you want to enjoy your holidays. I had to pay 400 € for 3 nights, it is not worth half the price. I tried to get a reimbursement but the hotel didn’t accept. They obviously see the hotel as a cash cow and not a place where their guest should feel comfortable. This was very frustrating! At the end Trip. com accepted my complaint and offered me help. My advice: Choose a hotel at the beach, there are so many!

Made this booking in May 2026. The resort is absolutely beautiful. No complaints about that. Clean beds, clean bathrooms, gorgeous swimming pool and a decent tiny kitchen. However I am not so sure if it is maintained regularly. When we arrived, we were given the wrong set of keys for BOTH the main gate outside the house and also the door to the house itself. For a good 4 to 5hrs, nothing was locked. We were also assigned to the wrong room. We made the booking based on the photos on Trip.com and I always make comparisons to other travel sites for the same resort. What I thought I booked turned out to be a completely different room. This is annoying and it is the 2nd time this has happened on Trip.com. Perhaps they should stick to the room names and photos similar to the ones the resort uses instead of placing the same pics on every different room. There is no hot water in this resort. I cannot believe a beautiful resort like this has no hot water for showers. So we resorted to boiling hot water from the electric flask but when we did so, there was a power trip and this happened at midnight. I had to find the DB and turn the switch on. No problem on that but still a grave inconvenience. Rubber stopper for the tub doesn't trap water. So overall, this is a great place to stay. However, the location is really really far from anywhere. There are no eateries or restaurants nearby and Tiu Kelep is 2hrs away. Nearest Gili is about 1.5hrs away depending on traffic. What you will see is shop houses, mills, bike shops, very industrial feel to the surroundings. But the staff was excellent. Despite all the troubles and issues, they made our stay as comfortable as possible. We have nothing but gratitude to them especially Mr Handri. Decent guy and super trustworthy. Such an asset for Ombe to have him there.

The place is a bit distant from others as it is on top of the hill and the breakfast is a one plate course. Do take note that the jacuzzi doesnt warm up. It’s more of a chill pool However the view is nice, The room is nice, the staff are top. I would most definitely stay here again.