Hotels near CMIA de Vila do Conde - Centro de Monitorização e Interpretação Ambiental de Vila do Conde, Vila do Conde

Santana Hotel & Spa is in reality a trap for the guest. Because of the lack of maintenance of the hotel AN IRON BAR FELL INTO MY FACE AND HURTED ME. I asked for the reeibursement of one night and Santana hotel offered instead a discount for the eventuality of me comming back. I do not live in Portugal and would not return to the hotel exactly due to the events and the hotel's refusal to recover its lack of care and respect for the guest who suffered an accident on its premises thanks to the lack of maintenance through a refund of the night, which would be what any establishment that cares for its image, reputation and guests would do. Also, during the heat wave that was taking over Portugal, THERE WAS NO AIR CONDITINING ON MY ROOM and I lost my night and my day of work. The hotel refused to reimburse my night.

We always find ourselves very warm in the hotel during our stays, but they should watch the Spa a little, because it is supposed to relax and not listen to people making noise. for the rest there is nothing to add, for us very well

The reception was not very friendly at first and we were informed that we can't actually check in anymore. Check in is possible according to the reception until 17:00. According to Trip.com until 21:00. We travel at 19:00. The receptionist on the day of our departure was very friendly and gave us a patch on demand. Unfortunately he didn't know anything about the fact that pilgrims who are on the way to Santiago are exempt from the tourist tax. The location is beautifully green and quiet. The air on the hill is very clear. The rooms are very good and modernised.

Best thing is the location. Right across from the metro and the airport. Handy for an early morning flight. Receptionist just lovely, welcoming, friendly and as helpful as can be. I had a small room in the ground floor so bang bang bang went the front door all night. The aircon wasn’t working and the window couldn’t be left open with the curtains closed….it was one or the other, so a hot night. However the comfy bed made up for it. But the double room was tiny. Nowhere for luggage. But it’s a stop over for the airport, so one night is fine. Most importantly the room was sparkling clean (like new), really comfortable bed, smart decor and a really good shower in a shiny new bathroom. If anything though it’s a little over priced.

We stayed here for only one night since it's close to the airport. We arrived around 1am and the check-in was easy and fast. Comfortable, modern and clean room. Very quiet surroundings and extremely friendly staff. Slept like a baby. Would definitely stay here again if needed.

Clean modern and cheap hotel in 10 minutes walk or 3.5€ Uber journey to Porto Airport. This is very convenient to leave. What I personally missed in the hotel were two things: 1) toilet brushes 😆 and 2) water cookers to drink coffee or tea. We couldn't have breakfast because our departure was at 6:55. Therefore, water cookers would be perfect.

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with

I am a usual user of this chain and it is certainly the best of all I've visited. I would say more this at the same level or above that of other chains such as AC, EXE or NOVOTEL that appear to be of a higher level I want to highlight the kindness of the staff, the cleaning and state of the rooms and the rest of the hotel overwhelmed my expectations

The hotel has a good environment and convenient transportation. Breakfast is also good, the price is very high, the rare thing is that the night is very quiet, the front desk staff is very good, you can experience it if you have the opportunity.

Hotel located on the edge of a very noisy national road but the location is very convenient to get to the airport which is 10 minutes away and parking is free. The staff was very smiling and very welcoming. We had to leave at 4am for our plane and despite the hour they offered us coffee, orange juice and homemade cake before leaving. The room is ”in its own juice” but very clean and with a balcony overlooking the pool. The evening menu is very extensive and reasonably priced.