A pleasant lodge. Beautiful grounds, a decent pool. The room is large, well-insulated, the bed comfortable, the shower has good water pressure, and everything you need is there. There was no soap or hairdryer in the room, but they provided one immediately upon request. They provide a separate towel for the pool, but you need to ask at reception. On the downside, there was some kind of insect repellent in the closet that stank the entire room. There are no mosquito nets, meaning you can't open the windows at night, making the room stuffy. The air conditioning is quite noisy and doesn't cool very well. The Wi-Fi connection system is a bit odd—they use vouchers that expired half the time, requiring you to go back and get them again. Breakfast is okay, but repetitive. They offer a choice of scrambled eggs with various toppings like sausage, bacon, mushrooms, beans, etc.; you have to order it, and it takes no more than 10 minutes to cook. The location is quite far from everything; we once walked to the waterfall in the morning, which wasn't very convenient. There was no free shuttle to the falls. The hotel's shuttle to the Lookout Café was $10 each way, which is not exactly cheap, and the car was subpar. Room service from restaurants in the evening costs $3 and takes a long time. They didn't exactly deliver what I ordered; apparently they weren't in stock. They didn't ask me about substitutions; they bought what they wanted. They allowed me to check out 1.5 hours late on my last day. There aren't many budget hotels in Victoria Falls. This one turned out to be quite good in terms of price and quality, if you're willing to take transfers and taxis. I couldn't find a taxi near the hotel, so it's best to arrange a taxi in advance.
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