Velten Hotels & Accommodations

We were in transit on the way home and just needed a place for a good nights sleep, which was close to the Autobahn. This place fit the bill and it was really clean. Also the size of the room(s) was impressive. Additionally, the area is really quiet, so we had a good nights sleep.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.

The reception was a little unprofessional and long, since the lady was a little overburdened at the reception when the guest also asked questions. The room was clean and the bed was comfortable. The breakfast was not made as a buffet because of the current situation, but asked for a list at the evening. Then at the table in the morning the room number and the ordered things were mainly on the table. After egg food, you had to ask again and here the staff was a little overlooking with the situation. The breakfast portions were really homeopathic and the cutting was just half a piece. The musli was eaten with a lime. The coffee was not eatable. Positive bicycle garage room clean Central location For a night in the framework of a bicycle tour OK

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

The service was good and the staff were consistently friendly and accommodating. A waiter in the restaurant spoke no German, that should be in a hotel already be in Germany. In our opinion, the breakfast was too expensive at €19.50. But a little fish (salmon) would have belonged to it. In a Berlin hotel I actually expect the well-known ”Berliner Schribbe” for breakfast and no paper rolls. Otherwise everything was fine. Nice also the reduced price for the parking lot at the weekend.

Excellent service. All staff very kindly. The room clean and the smell so good. Thank you for your service, breakfast so amazing with so many options. With beautiful city view I like stay in this hotel. Next time I will came back again with my family 😊

My best friend found this hotel for us - but we didn't realize it's a few miles outside of the city. To our surprise - that was a happy accident. We LOVED it here. On the way to the train station every morning, we walked through the lovely town of Spandau - and stopped at the bakeries, restaurants - and farmer's markets! And the train is right there - about 10-15 minutes away from the hotel. The spa downstairs is also a very nice touch. Apparently people come from all over to use the spa! It's co-ed and clothing optional, and has a bunch of features: four saunas, steam rooms, ice baths, pools, hot tubs, and relaxation rooms. The hotel rooms are nice and clean, spacious - with bathtubs and showers, and we really enjoyed ourselves. The front desk people really didn't acknowledge us when we arrived or left... but it's fine. Didn't matter because the rest of the property is just stunning. Loved our time here.

I want to hear the truth and look down. The location is really good, 128 bus directly from the airport can point to the hotel. Not far from connecting the subway in all directions. Breakfast is indeed good. But still advise you not to live, haha 1. The whole hotel did not have air conditioning in the summer, I experienced the window in the house is broken, can not open, but the front desk smiled to tell you that no room can let you change, you can only endure 30 degrees, then change for you tomorrow, love you! 2. The Berlin Airport is not far from the city, and the hotel is not far from the airport, so if you don't want to sleep, you can count up and down every tenth of the plane. Anyway, when you see the plane, the others in the room are not very clear about you. 3. Under the hotel is a nightclub. If your room is close, then you can fall asleep at 4 in the morning. Of course, you don't care! If you ask me if European tourists are not living well? Haha, I tell you that their lifestyle is different from us, so they can bear it. I have lived in Europe for some years, believe me!

Express Hotel All room specifications are the same. Breakfast is normal. Those in normal European hotels are slightly simple. Nothing in the room. You need to prepare yourself. The nearest subway station walks for ten minutes. If you go to travel, it is not convenient to take the subway. The subway is a little longer. The surrounding environment is still quiet. It is not the place where the Chinese are getting together. There is an ice cream shop opposite the hotel. 1.2 Euro is delicious. There is also a outside. The atmosphere of the restaurant that eats the steak is very good. Below is the photo of the restaurant. It’s okay to stroll to the subway station. There is a supermarket. You can also go to the subway bus because Berlin’s public transportation is particularly difficult.