Guest User
October 7, 2023
We booked our room 9-10 months in advance through *********** since we couldn’t find a way to book directly through the hotel. We booked a Superior Double Room with Lake View. Check-in was great. Titi, the owner, was very welcoming. We had driven there, so she opened up the gate for us so we could park in their lot. Perfect! She was very nice and gave us good information while we were checking in. We were given room #1, which is on the first floor (floor above the lobby, so actually the 2nd floor as we would say in the U.S.) and in the original building as I understand. The room had old furniture, which was fine for an old hotel, but some of it was mis-matched. It kind of felt like if there was an extra piece, they used it in room 1. In the sitting area that looked out towards the lake, the oddball table that was in the area didn’t match and was too large for the space. We couldn’t enjoy sitting there since we had to scrunch up to fit there. A smaller table would have made the area more enjoyable. There was also a note that said not to open the window. At night you could easily hear people rustling above us, but it was only a minor disturbance. I couldn’t image if you had some late-nighters, it could have been disruptive, but that applies to many hotels. The room was an ADA accessible room and there were a few things we didn’t like. There was no lid on the toilet because of the raised toilet seat, and we asked if they could swap out the seat for a normal one since it was too high for my 5-foot wife. Plus, my wife likes the cover down, which as I mentioned, there was no cover. Titi said that there was no way to do this. Really? In my house, I could swap out a toilet seat in about 5-minutes. OK, we’d live with it. The hair dryer was one that we hadn’t seen in multiple decades. I wish we had taken a pic. It was connected to the wall and had a large hose that connected to the handle. The amount of airflow was laughable. We asked for a different hair dryer, and got the same response as the toilet seat, there was no way to get another hair dryer. Really, no extra dryer in the entire property? Very disappointing since my wife has thick, shoulder-length hair the takes a long time to dry and this made it take very long. On the good side, the bed was comfortable, and Titi, Luigi, and Humberto were all very nice. Breakfast was a bit weak, meaning not a large selection, but they covered the basics and we enjoyed it. My wife said that during our entire road trip through France, Switzerland, and Italy, she had the best chocolate croissant at Olivedo. Finally, the location is right by the ferry doc, so its good. However, if you want a quiet location, this is not for you. Ultimately, we would not stay here again when visiting Lake Como.