The team here are worthy of any luxury hotel I’ve stayed in. In fact in terms of customer service they’re up there in my top 5 in the world. Having worked in customer service for 30 years and being lucky enough to travel extensively in Asia and the Middle East my benchmark is high.
The service here is slick, well versed but done effortlessly from check in, through to dinner service and the bar and breakfast. Just the right level of chat and banter, but excellent knowledge of the menu etc really sets them apart from the usual pub stay. I’d go so far as to say the team deliver world class service.