Hotel Balneario Valle del Jerte

Very good location, close to all the destinations to visit in the Jerte valley and also close to Plasencia. With the stay we could go to the spa for an hour a day, relaxation to end the day after visiting things. The only thing that made us a little uncomfortable was because it was very hot in the room, I suppose that since the spa was so close the steam rose, but opening the window for a while solved the problem.

For a 4-star hotel, the food and dinner left a little to be desired in terms of price/quality. Despite being a smoke-free space, the room had a smell of tobacco. Its natural surroundings and spa are valued positively.

We just went to spend the morning and eat. If you want to disconnect, it is the ideal place. With an idyllic environment, very beautiful. A true oasis of relaxation. About 20 km from Plasencia. It has a Spa with access from the same hotel. The buffet is not very large but of good quality and varied. Very correct and pleasant treatment by the staff.

I went with my partner to get a massage while I was on a getaway in the area. I have given a score of 3 for the service, since my massage was 2 and my partner's was 5, still happy because it was a gift for him. During the contracted 45 minutes they were only spreading oil over my body (like when I put on cream when I get out of the shower) without giving me any type of massage or using any technique, and when I commented on it, it didn't change or improve things either. I have had several massages in various places, some more humble and others more luxurious and if the person is professional it does not matter the place, the truth is that it has never happened to me to book a massage and not have it given to me, yes, I left very hydrated! Hahaha I think that when I asked if we could both have the massage at the same time, they should have given me a person who was not a masseuse. In short, I would not recommend it, since it should not depend on chance whether you get someone professional or not.

The room's maintenance and cleaning leaves something to be desired, the bathroom is the same, this being a 4-star hotel and the days we have been there it has been hot and without air conditioning, we cannot leave the door or windows of the terrace open because we do not have mosquito nets

I have been to quite a few spas and this is without a doubt the worst, the security of the spa is NIL, no maintenance and very neglected, the staff unfriendly to face the public. A spa cannot have a dry sauna where you step and the wood breaks because in my case it was: bruises, spills and swelling, pain and a visit to the doctor but if the wood were to cut me or another elderly person it would have been a great problem, and the last straw is asking me to return the ointment that was offered to me lest I stay with it and the hotel will be ruined, I advise you to do a thorough review of the spa for the future. What a disappointment!!!

Perfecto, estancia tranquila en el corazón del Jerte, bien comunicado, con muchos servicios para no salir del hotel si no se quiere.

We stayed one night, with our 10 month old baby. All the staff are a 10, everyone is super friendly. The spa is recommended, it has 2 areas and since we went during children's time we were almost alone. We ate in the cafeteria, the burgers were very delicious. Dinner on the grill, croquettes, eggplant sticks and Iberian pluma. All very rich and abundant. Buffet breakfast, great. It has everything and is freshly made. 100% recommended.