5-12 Utsunomiya Honcho, Utsunomiya City, Tochigi Prefecture, 320-0033, JapanView Hotel Details
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Utsunomiya Tobu Hotel Grande Guest Reviews
4.3/5
Very Good
38 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(38)
Positive reviews(38)
Reviews with photos/video(11)
Great location(9)
Awesome stay(8)
Awesome rooms(8)
Great service(8)
Brian Lawrie
Standard Twin Room
Stayed in May 2024
Solo travellers
36 reviews
5.0/5
Outstanding
Posted on May 18, 2024
Short bus ride from Train station, Friendly helpful staff that made check in very easy. Twin room was quite spacious compared to other Hotels.
Guest User
Standard Twin Room
Stayed in Apr 2024
Family
2 reviews
4.5/5
Great
Posted on Apr 23, 2024
Good Location. Good service mind but it’ll be better no charge for parking to hotel’s customer.
Guest User
Standard Single Room
Stayed in Mar 2024
Travel with friends
52 reviews
4.7/5
Amazing
Posted on Mar 5, 2024
spacious room and comfortable bed, good breakfast, convenient store just beside. nearby train station and shopping street
汰
Standard Twin Room
Stayed in Aug 2024
Travel with friends
6 reviews
4.0/5
Very Good
Posted on Aug 30, 2024
It was a nice, spacious hotel!
It was a little far from Utsunomiya Station but not too far so I think it was fine!
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痛飲
Standard Single Room
Stayed in Dec 2023
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Dec 28, 2023
It's in the center of Utsunomiya, and the location is very good. There are many underground parking spaces. It's a little old, but the price is cheap and I'm satisfied overall!
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Guest User
Standard Twin Room
Stayed in Jun 2024
Family
1 reviews
4.5/5
Great
Posted on Jun 8, 2024
There was no dinner, but breakfast was included.
The food was good, but the clientele was nice so I was satisfied.
Parking is charged, so it's not that great (minus 1 point). Maybe it's not that great since it's in the city?
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小林憲和
Standard Twin Room
Stayed in Jan 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Jan 27, 2024
I stayed here the day before playing golf.
It was convenient that they were open early for breakfast. I would like to use this hotel again.
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WOON YIN
Standard Twin Room
Stayed in Apr 2023
Travel with friends
8 reviews
4.0/5
Very Good
Posted on Apr 22, 2023
The overall rating of this hotel is positive!
The hotel room is relatively spacious, personal cleaning supplies are provided, and the location is very convenient. The buffet breakfast provided by the hotel restaurant is of high quality and has a wide variety of food choices, which is worth recommending. There are many restaurants nearby, but the closing time of restaurants and restaurants is relatively early, and most of them are closed before 10 pm.
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Guest User
Standard Twin Room
Stayed in Sep 2023
Couples
32 reviews
3.5/5
Posted on Sep 30, 2023
It was a shame that the underground parking lot wasn't empty, but that can't be helped.
In Utsunomiya, the customer service manners of taxi drivers and convenience stores are the worst in Japan (I think it's worse than New York), but the customer service at this hotel was good. The doorman was also kind and reassuring.
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香港旅客44
Standard Twin Room
Stayed in Aug 2023
Family
12 reviews
4.7/5
Amazing
Posted on Aug 7, 2023
A traditional hotel with parking service, but it is at your own expense, 1,300 yen per day. In addition, there is no large meat sausage, which is not convenient for tourists who like to bathe. The location is convenient, there are shopping places and a lot of restaurants nearby, there are many choices
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Guest User
Standard Single Room
Stayed in Apr 2024
Booked for others
4 reviews
4.7/5
Amazing
Posted on Apr 9, 2024
Good access and nice hotel
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ガリシン
Standard Twin Room
Stayed in Mar 2023
Business travellers
14 reviews
4.7/5
Amazing
Posted on Apr 1, 2023
The breakfast was very good value for money and was really good.
I had to go on a business trip at short notice, so they were very helpful even though I had made a same-day reservation. thank you.
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Guest User
Double Room
Stayed in Oct 2023
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Nov 14, 2023
Very good hotel for the price!
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Guest User
Double Room
Stayed in Nov 2022
Family
1 reviews
4.7/5
Amazing
Posted on Nov 27, 2022
The bed was very spacious and comfortable for 3 people including a child.
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さいちゃん2022
Standard Single Room
Stayed in Feb 2022
Solo travellers
1 reviews
3.0/5
Posted on Feb 7, 2022
The front desk staff has been replaced, but the male staff are not used to it and do not smile, so there is no hospitality. Business hotels in Sendai provide better service. I have given up because all Utsunomiya hotels are like this.
The rooms are old. It's about time for a complete renovation.
The doors are thin and the sound from the hallway echoes. The bathroom is also very cold, probably because it is tiled, and it takes a while to warm up even when the heater is turned on. When I stayed there before, there was long hair stuck to the bathtub. Also, the room smelled of women's perfume, probably because they did not ventilate properly, so I had to open the window. The amenities were minimal, and it was a sad place for a city hotel. The refrigerator door did not close properly. The humidifier is a retro one that gives off a Showa-era vibe. Maybe it's time to change to an air purifier. The location is nice, but the whole place is full of Showa-era vibes.