This hotel's location is quite good: about 10 minutes walk from Utrecht Central Station and next to a long street with shops (including food and Albert Heijn supermarket). The building itself is very charming and beautiful. While I was there, renovations were ongoing. This did not disturb me at all, except that the available signage to the reception was not sufficiently clear and there was no signage from the reception back to the exit. The hotel staff was friendly and seems to care about the hotel guests. However, the hotel room itself was poorly designed. The room was very cold as it only has a single air conditioning unit that serves as heating. This is inappropriate for the Netherlands given the humid and cold winter climate. The first night, I almost got no sleep because of this. The lack of warmth seems to be a common issue in the hotel given that another hotel guest reported heating in their room not working when I checked in. The room's floor is also very cold, and no slippers are provided (can't wear shoes inside as it was raining and the whole room would get wet as the room did not have a doormat). Another issue is that the room is tiny but also badly designed so that there is no proper space to actually sit and read a book or get some work done (I was traveling for work). My room was on the ground floor with big windows on both sides, which meant I needed to choose between zero privacy (open curtains) or a dark room (closed curtains). There was also quite a bit of noise coming in from outside the hotel. In the bathroom, there is no shower curtain, which means that the toilet gets completely wet once you take a shower, which is pretty inconvenient, especially given that only one big towel and one small towel is provided, so that I had no tools to dry the toilet after the shower (and again, without slippers, my feet would get wet going to the toilet, which is also not convenient). Altogether, unfortunately, I cannot recommend this hotel, even though I had been looking forward to my stay there as I had heard it is a beautiful place.
