Best Western Gateway Adirondack Inn
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Best Western Gateway Adirondack Inn

Explore Best Western Gateway Adirondack Inn, a 3-star hotel in Utica. Rated 7.3/10 from 98 reviews, it combines exceptional quality and great value, with rates beginning at S$ 170.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Utica Children's Museum: 0.81km from the hotel

Utica Trailhead for the Erie Canalway Trail: 0.26km from the hotel

Utica Marsh Wildlife Loop: 0.27km from the hotel

Amenity Highlights

Pets policy: Pets are not allowed.

Best Western Gateway Adirondack Inn

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We Price Match
Highlights
Buffet breakfasts
Gym
Suite
Ideal location
Clothes dryer
+1 more
Amenities
All amenities
Property Description
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Cleanliness7.3
Amenities7.2
Location7.3
Service7.3
Surroundings
Airport: Syracuse Hancock International Airport
(72.7km)
Train: Utica
(1.4km)
Landmarks: Utica Trailhead for the Erie Canalway Trail
(260m)
Landmarks: Utica Marsh Wildlife Loop
(270m)
Landmarks: Utica Children's Museum
(810m)
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4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

2 Queen bed
Non-smoking
Daily Housekeeping
Cable Channels
Room Details
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4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

2 Queen bed
Non-smoking
Daily Housekeeping
Cable Channels
Room Details
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4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Daily Housekeeping
Room Details
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5

Mobility Communication Access King Room with Roll In Shower

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Daily Housekeeping
Room Details
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5

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

1 King bed
Non-smoking
Daily Housekeeping
Cable Channels
Room Details
Check Availability
5

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Daily Housekeeping
Room Details
Check Availability
5

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

1 King bed
Non-smoking
Daily Housekeeping
Cable Channels
Room Details
Check Availability
5

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Daily Housekeeping
Room Details
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Average for similar properties in Utica
R‍o‍a‍m‍i‍n‍g
August 16, 2023
Felt like apartments with a hotel twist, plenty of privacy. Breakfast is okay, waffles, maple syrup, regular coffee and some yoghurt etc, the basics. The Location was very good for me, close to restaurants, plenty of parking space for large vehicles. The Hotel service was god, very helpful with my Laundry, and getting the room cleaned.
C‍e‍l‍e‍s‍t‍e
February 16, 2026
There was no internet connection we had to use my hotspot from my phone. The pillow case and bedspread had black threadlike pieces on them. The bed was so lumpy that it sagged in the middle of the mattress. My boyfriend hurt his back so badly that we left at 2 AM. We asked for a partial refund but the desk clerk said we needed to speak to his boss the following morning. Due to obligations we haven’t had a chance to speak to him.
S‍h‍e‍r‍i‍l‍y‍n
February 11, 2026
Room was clean staff was nice. Only 4 star because it took some time to check in because system difficulties, and room was freezing cold and had to crank the heat just to be comfortable
J‍e‍n‍n‍i‍f‍e‍r
February 10, 2026
It was nice...got a late check out! That was awesome. TV sounds was weird and the tub was filling up. Clean room and nice people to work with.
P‍a‍u‍l
January 13, 2026
the motel lost power from about 7:30 PM untill some time tin the early AM. There was no heat or lights. It got very cold. the staff was no where to be seen. there should have at leasr offered extra blanks
D‍e‍b‍b‍i‍e
January 3, 2026
The room was freezing and took quite a bit of time to warm up, we had to place a towel along the bottom of the door to help stop the draft. The beds were very loud because the frames were made of thin metal sheet material. The room was clean and the staff were nice. Overall it was an ok place to stay as it was close to everything.
J‍u‍s‍t‍u‍s
December 22, 2025
Our room was freezing cold when we got there. Seems they turn the heat off when no one is in the room. It took hours for it to warm up. The door also had an air leak at the bottom and about two feet up the side. It didn’t not shut all the way so the air draft came in and kept the room and floor cold. As a result the heater had to be blasted and it made it very dry each night. When I told the front desk they just apologized and said they were under construction and that no other rooms were available because they were fully booked. I had to use one of the extra blankets on the bed to act as a blocker for the air under and the side of the door. Lastly because the air was off it was very musty in the room and now all of my clothes, jackets and belongings smells old and dusty. I don’t normally complain about rooms but I felt this had to be addressed as it was definitely not worth the price we paid and I feel very duped into thinking this was a good place based on the rating it has. Perhaps it was just the one room but it could also have been other rooms. Just that the one I was in was terrible.
k‍a‍t‍h‍y
December 22, 2025
We were over charged for our “incidentals” and took 5 phone calls from the front desk and it wasn’t resolved until morning. The clerk was new and in training but the other clerk was busy doing other things which lead to her error. The phones were not working properly. Front desk called our room but couldn’t hear us and had to call back. We received an unwelcomed wake up call in the morning. When I called the front desk, the new clerk said the phones weren’t working, it was an error and hung up on me! The hotel was clean but looks nothing like the pictures online. Breakfast was poor - th eggs sausage and potatoes were inedible.
J‍o‍s‍e‍p‍h
November 25, 2025
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.

Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-09:30 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. S$ 256.21) is charged.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Local hotel name: Best Western Gateway Adirondack Inn
  • Renovated: 2024
  • Number of Rooms: 91
Phone:+1-315-7324121

You might be wondering

What are the check-in and check-out times at Best Western Gateway Adirondack Inn?

Check-in at Best Western Gateway Adirondack Inn is from 15:00 and check-out is until 11:00.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

Prices at Best Western Gateway Adirondack Inn vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at Best Western Gateway Adirondack Inn?

The cancellation policy at Best Western Gateway Adirondack Inn depends on your room type and booking terms.

What attractions are close to Best Western Gateway Adirondack Inn?

The closest attraction to to Best Western Gateway Adirondack Inn is Utica Trailhead for the Erie Canalway Trail, located just 260m from your search (straight-line distance) from the hotel.

What is the nearest airport to Best Western Gateway Adirondack Inn?

The nearest airport is Syracuse Hancock International Airport, located straight line distance from hotel: 72.7km away.

What is the nearest train station to Best Western Gateway Adirondack Inn?

The nearest train station is Utica, located about 20 mins from hotel on foot (1.4km) away.

About This Property

Nearest Train StationRome
Distance to Train Station25.37KM
Average Price FromSGD225
Hotel Star Rating3