Yili Hotel (Urumqi South Railway Station Wanda) Guest Reviews
4.7/5
Outstanding
878 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(878)
Positive reviews(864)
Reviews with photos/video(130)
Delicious breakfast(144)
Easy to get around(41)
Convenient for shopping(31)
Near shopping area(30)
Friendly front desk staff(22)
Perfect for business trips(12)
Stayed multiple times(7)
Delicious buffet(4)
Negative reviews(14)
Walid9938
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Feb 2024
Business travellers
31 reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
Amazing nice and clean hotel close to railway station and
Response from Property: (*^▽^*)Thank you very much for sharing your experience in our hotel. Your affirmation is our driving force for continuous progress. Looking forward to your coming next time!
Pung Chiew Teh
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Aug 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
Good location. Easy to move around.
Response from Property: 親: 太感謝您的好評啦! (*^▽^*) 知道您覺得咱這兒位置好,出行也方便,我們可開心了。我們就想着能讓客人住得舒服,出門也順順當當的。期待您下次再來,我們隨時歡迎!
Guest User
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Aug 2023
Travel with friends
11 reviews
5.0/5
Outstanding
Posted on Oct 6, 2023
Great price value
Response from Property: 尊敬的賓客:您好!感謝您的點評,您的滿意就是我們最大的動力,我們將繼續秉承用心做事、細心的服務理念,不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,期待您的再次光臨!
Guest User
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Dec 2024
Business travellers
67 reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
The service attitude is very good, the facilities are very good, the breakfast is very good, the hotel I stayed in is very good overall, it is a good choice, you can choose it with confidence.
Original TextTranslated by Google
Guest User
Sunshine Surprise Room-Sleep Well
Stayed in Nov 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Dec 22, 2024
The facilities are a little old but sufficient. The hair dryer is not very good. The hotel service is very good. Fruit bottled water, milk and foot bath bucket are provided. It is worth staying
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Response from Property: 尊敬的客人,您好!看到您用心寫下的評價,滿是感動與感恩。咱家酒店開業 32 載,承載着歲月的故事,雖説設施有了些年頭,但初心從未更改,服務熱忱永遠“年輕”。很抱歉吹風機給您添了麻煩,新設備已火速安排妥當!得知我們準備的水果、瓶裝水、牛奶,還有足浴桶能博您歡心,真心欣慰。期待您再次光臨,與我們一同續寫温暖故事,祝您往後的日子諸事皆順意,時時有驚喜!
Guest User
Light Enjoyment Double Bed Room With Scenic Window View
Stayed in Oct 2024
Business travellers
14 reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is clean and sanitary, the breakfast is rich, the service is warm, there are fruits and milk every day, and you can also soak your feet to eliminate the fatigue of the day. The transportation is convenient and close to Wanda.
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Response from Property: 親愛的客人,看到您如此詳細且暖心的評價,我們滿心歡喜!為您打造舒適、便捷、温馨的住宿體驗是我們不變的追求。從整潔的房間到豐盛的早餐,從貼心的水果牛奶到舒緩身心的泡腳服務,每一處細節能被您稱讚,都讓我們覺得所有努力都值得。酒店優越的地理位置也能為您的出行增添便利,這更是我們的榮幸。期待與您的再次相逢,祝您生活愉快!
Renshengruqingcha
Light Enjoyment Double Bed Room With Scenic Window View
Stayed in Oct 2024
Business travellers
38 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Facilities: Complete and comfortable
Hygiene: Clean and tidy, cleaned and replenished every day.
Environment: Located in the central area, the surrounding area is very lively,
Service: The staff is enthusiastic about the guests, and they give away fruit plates, milk and snacks every day, which is very warm. The breakfast is very rich, and there are also ethnic specialties. I will stay here again if I have the chance. Recommended👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, your comments are like the warm sunshine in winter, making our hearts full of warmth! We have been working hard to improve our facilities so that everyone can have a comfortable and complete stay. We never neglect the hygiene of the guest rooms. We clean and replenish them carefully every day, hoping that you will be in a good mood. The hotel is in the center and the surrounding area is bustling. We hope it will add fun to your trip. Our staff treats every guest as a family member and treats them warmly. Those fruit plates, milk and snacks are full of love. Breakfast is rich and varied, and ethnic specialties are our pride. It’s great to have your recognition and recommendation! Looking forward to meeting you again! 😘
Guest User
Sunshine Surprise Room-Sleep Well
Stayed in Oct 2024
Family
26 reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
Fresh fruit and milk were provided. The facilities were relatively old, but the service was very warm and very good. The 24-hour hot water and fresh tea bags were always available. It can be seen that the service was very thoughtful and attentive.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful review! We are very happy to see that you enjoyed the fresh fruits and milk we prepared. We have taken note of the issue you mentioned about outdated facilities and will work hard to improve it. Our team has always regarded warm and thoughtful service as its mission, just like 24-hour uninterrupted hot water and fresh tea bags, it is always with you. Your recognition is our greatest encouragement. We look forward to meeting you again and bringing you a better experience! 💕
Guest User
Sunshine Surprise Room-Sleep Well
Stayed in Sep 2024
Business travellers
32 reviews
4.7/5
Amazing
Posted on Nov 9, 2024
Facilities: The whole equipment is OK, but the single bed room is a little small. Housekeeping department k
Hygiene: The people in the housekeeping department are still serious, and they clean very cleanly every time
Environment: It's OK,
Service: There is a service of delivering fruits and drinking water
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您如此細緻的評價!我們一直致力於能為顧客提供優質的服務,酒店有不同類型的客房供客人選擇,您下次入住時可以先看一下房間希望能讓您更滿意!客房部的同事們得知您對衞生的認可都超開心,還有我們的送水果、送飲品服務能被您提到,這會激勵我們把服務做得更貼心呢。期待您的再次光臨呀!❤️
Zuiaiwojiaduoduo
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Sep 2024
Couples
17 reviews
4.5/5
Great
Posted on Oct 27, 2024
The service is very good, with smiling faces everywhere. They also thoughtfully prepared fruit plates and foot baths, which are very comfortable. But the room facilities are average, old hotel style, hygienic, not facing the street and not noisy. The bed is a relatively soft type, maybe girls like it more, boys like it a little harder, the pillow is okay, for people like me who can't sleep if I change the pillow, it's very good.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您如此詳細的反饋!看到您對我們的服務、果盤和泡腳桶滿意,我們由衷高興。我們也留意到您對房間設施的看法,會考慮改進。很開心床和枕頭能給您不錯的體驗,期待您再次入住!😊
Dongfangchuanshen
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Sep 2024
Business travellers
3 reviews
4.8/5
Amazing
Posted on Oct 26, 2024
Although the room facilities are not very new, the details are very thoughtful. The room is also very quiet, with heating and the temperature is just right! There are also footbaths, good night milk, and fruit plates as bonus points! This price is great value! The breakfast is particularly rich, and the lunch buffet noodles are superb!
I will definitely stay here again when I come to Urumqi again!
Exquisite fruit plate: apples are especially delicious!
Good night milk: great!
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的喜愛!我們注重每一個細節,就是想讓您住得舒適。很高興設施的周到、安靜的環境、適宜的温度,還有泡腳盆、晚安牛奶和果盤能讓您滿意。早餐和午餐能得到您的誇獎真是太棒啦!期待您再次入住。😘
Guest User
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Sep 2024
Family
4 reviews
4.2/5
Very Good
Posted on Nov 1, 2024
The service is very thoughtful and the staff is very enthusiastic! There are foot bath buckets and milk in the evening, which is super warm! The breakfast is super rich, and it can be seen that the prepared food is very ethnic, and it is a very cost-effective experience.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的評價!您的認可就是我們最大的動力。看到您提到我們周到的服務、熱心的工作人員、温馨的晚間服務以及特色豐富的早餐,我們滿心歡喜。不過我們也有些好奇,您給了4.2分,是不是我們還有什麼可以改進的地方呢?期待您的反饋,我們會繼續努力。再次感謝您的支持!
Guest User
Light Enjoyment Twin Room With Toto Bathroom
Stayed in Sep 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
I choose this hotel every time I come to Urumqi. The service is very thoughtful and enthusiastic, the staff is of high quality. The room service tidied the room when delivering fruit yogurt. This kind of attentiveness is rare. The only shortcoming is that the bathroom is a little small. The breakfast is very rich. It has four-star standards and five-star quality. It is the best choice when coming to Urumqi!
Original TextTranslated by Google
Response from Property: 【♥精美果盤♥】親愛的家人啊,感謝您選擇烏魯木齊伊犁大酒店作為您的休憩之地!您對我們的衞生和設施給予高度評價,讓我們倍感驕傲。在沙依巴克區長江路339號,我們承諾給您一個乾淨、整潔、舒適的住宿環境。服務上,我們更是以家人般的關懷,讓您感受到家的温暖。期待您的下次回家!
Guest User
Light Enjoyment Double Bed Room With Scenic Window View
Stayed in Aug 2024
Solo travellers
5 reviews
4.5/5
Great
Posted on Oct 9, 2024
The location of the hotel is very convenient. There is a bus at the airport entrance that goes directly to the hotel entrance. There are buses to the museum and the Grand Bazaar opposite the hotel. Takeout can be delivered directly to the room. The hotel is an old four-star hotel with a bit old facilities but complete facilities. The service is really very good. The security guard at the door helped me take my luggage to the front desk when he saw me at the door. The front desk staff and the cleaning lady also took the initiative to say hello and sent fruits and milk. Next time I come to Urumqi, I will choose to stay again.
Original TextTranslated by Google
Response from Property: 【♥Late Check-out♥】Dear guest, thank you for visiting Urumqi Yili Hotel! Your praise for our environment is like the warm spring sun, illuminating our hearts. Located at No. 339, Changjiang Road, Saybag District, we are proud of the garden design that combines modern and Xinjiang style, making you feel like you are in the dream of the Silk Road. In terms of service, we strive to make you feel the warmth of home, and every smile is full of sincerity. The facilities are complete and the hygiene is rigorous, just to give you an unforgettable accommodation experience. Looking forward to your next visit and continue the good times!
Guest User
Light Enjoyment Double Bed Room With Scenic Window View
Stayed in Aug 2024
Travel with friends
13 reviews
3.2/5
Posted on Sep 23, 2024
This is the second time I stayed at Yili Hotel in Xinjiang. The first flight arrived in Urumqi very late, and it should be the early morning of the next day when I checked in. Several waiters were very enthusiastic, especially the one named Xiao Jiang. We stayed in the building on the right side of the main desk, and I gave them a very good review. On September 22, I returned to Urumqi by self-driving. I still chose this hotel and arranged it in the building on the left side of the main desk. I didn’t expect the room to be unexpectedly old. One of the four rooms had a bathroom light that was not on. The shower room had only a shower on the top. The shower room and the washbasin were very narrow. After taking a shower, I came out to wipe my feet and accidentally hit my head hard. You can look at the photos. You must be cautious and cautious when choosing this hotel! It’s been 20 days since I went to Xinjiang. This is the first time I gave a bad review to a hotel. If I score it out of 100, I will give a maximum of 45 points!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yili Hotel. In this season, as long as there are enough rooms on the day, we will give guests who choose the preferential room type a free upgrade to experience a deluxe king bed room or business suite to reward your choice. When you returned by car, the last experience room had already been occupied by guests, so it could not meet your upgrade needs. In order to make up for it, we also gave you four free breakfasts of 48 yuan. It is really a pity that we could not satisfy you. . If you have any questions during your stay, you can contact the front desk or lobby manager on duty, and we will arrange staff to solve it immediately. Looking forward to your next visit.