Hotels near Cascadas Alcamayo, Urubamba

The rooms are small but well appointed. They are very helpful but only speak Spanish. We stayed in a room we were quoted as 40 USD but I paid in Soles. The conversion was fair. There is a standard charge 5 percent to use your credit card. It was very clean and the staff was very helpful but June nights are cold by the river and there was no heater remaining when we asked. The bathroom was nice with a big shower and beautiful sink. Just had to step up to get from the room to the bath. Pics are from AFTER we used the room. It was clean and made up when we arrived. Meant for one but big enough for 2 people. I didnt find it noisy and the upstairs patio was a great place to rest after checkout before the train. Wifi was solid and the staff had great advice! Great It location. It was midway to the hot spring and the train. In the morning away from the lines but direct path and very ose to the bus to Machu Picchu.

The room was very beautiful and clean, the attention was up to par, excellent especially from Estefania, she welcomed us with a smile when we arrived which was contagious, she was very kind and polite with us, as was everyone else. staff always attentive to your needs, I would stay at this hotel again without a doubt, I recommend Inti Punku 1000/10.

I was really impressed with this hotel. Sure, it's basic, but it has everything you need. The front desk staff was super helpful and spoke English well. Breakfasts in all of Peru, as I found, were simple, and this was no different. But they had eggs and toast, coffee, juice and tea so I was happy. The beds were comfortable and the views are great. I do recommend this hotel! It's super clean, too.

The facilities are great, the atmosphere and kindness of the employees outstanding. Rooms are huge (ask for a room with ”tina” -bathtube- to relax after a l9ng day hiking. Restaurant ok (prices acording the hotel) coctails and deserts highly recomendable. Front desk staff -Daniela and Cesar- very kind.

We are a family of four traveling with 2 young adult children. We spent two nights at the Amaru Valle Hotel in July 2022. What a magical, fairy-tale like place! There are around 30 accomodations in a series of alpine style buildings scattered across the grounds. Ours was perfect - four beds in a spacious room with a view of the mountains and a very nice bathroom. The grounds are lovely with gardens, cobblestones, and views of the mountains. The staff so friendly and helpful. A lovely breakfast of eggs, bread, fresh fruit and coffee/tea is included. The place is located a short 8 - 10 minute walk from town housed behind a large wooden door. Our room for 4 was very comfortable and reasonable. Highly recommend!

The team is wonderful, always feel welcome and offer their services . The morning buffet spread offers wide variety and a great start for the day .

Firstly I will start with the positives, the hotel was nice with beautiful greenery surrounding. The decor certainly wasn’t modern however it was perfectly fine. Secondly the negatives, customer service was inadequate. Two of us are vegetarian and one morning we had to leave before breakfast opened so were told we would have ‘takeaway breakfast’. We clarified that these would be vegetarian three times (at checkin, the night before and in the morning when collecting the bags) but when we got on our journey we found they both contained ham. This is absolutely unacceptable and I hope they treat allergens more seriously or they could kill someone. When we mentioned this to the receptionist she just smiled and nodded and said ‘oh okay’, which is not an acceptable response. Also you have to pay for water here which we were absolutely fine with. When we bought a second lot on the second day we realised we had paid double the amount the previous day. When I said this to the receptionist again she just nodded and after a long pause said she would call someone. Other members of our tour group also agreed they had paid double the price the previous day. The following morning the receptionist was extremely rude and told us we were lying. She also told us, in a borderline threatening manner, that everything we do is on camera which is a bit weird given we were in a hotel so hoping she didn’t mean ‘everything’ as that’s a gross invasion of privacy. When we asked to watch the camera footage she was speaking of she told us it wasn’t available. The amount of money was not significant but the reaction of staff was wholly inappropriate - especially for a hospitality business. Overall would not recommend anyone stay here. Customer service skills require a lot of improvement.