Verified traveler
January 16, 2023
On arrival the door to the apartment was not opening and our porter even said that this door has been a issue, the room pones were down for the entire stay. Not even informing the guest that it was down. we had to walk all the way to reception should we require anything. The room was not even stocked with toilet paper after being serviced on the first day, we had to go all the way to reception to ask for toilet paper. The room housing keeping of the apartment wasn't good at all. House keeping really needs a big wake up. The floors were always dusty even after being cleaned. The apartment 907 , has black mould on the wall near the dining area. Overall the resort apartment was very neglected.