Chinggis Khaan Hotel Ulaanbaatar Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to leave such a thorough and balanced review of your stay at Chinggis Khaan Hotel.We are pleased that the comfort of the beds, the cleanliness of the linens, and the spaciousness of your accommodation left a positive impression, and that our location alongside E-Mart proved convenient during your time with us.We acknowledge the maintenance concerns you experienced and regret the disruption they caused. A room change was arranged as swiftly as possible, and we are sorry this was necessary at all. Your observations regarding the room fixtures and in-room equipment have been duly noted and escalated to the relevant departments. Chinggis Khaan Hotel has been undergoing continuous improvements across our facilities, and feedback such as yours plays an important role in prioritizing those efforts.We hope to have the pleasure of welcoming you back, and look forward to offering you an experience that reflects the improvements underway.Sincerely,Management Team,Chinggis Khaan Hotel Ulaanbaatar

Response from Property: Dear Huajuanzhou,Thank you for sharing your experience with us — your feedback is greatly appreciated.We are glad our historic character and reputation drew you to us, and we hope the stay itself lived up to expectations. Our front desk team is always on hand to arrange airport taxi transfers for guests, and we encourage early departures to allow ample time given the city's busy traffic conditions.We look forward to welcoming you back to Chinggis Khaan Hotel Ulaanbaatar in the future.Sincerely,The Management TeamChinggis Khaan Hotel

Response from Property: Dear Valued Guest,Thank you for your wonderful rating! We're delighted that the convenient access to the neighboring E-Mart made shopping for food so easy during your stay. We hope to welcome you back again soon.Sincerely,Management Team,Chinggis Khaan Hotel Ulaanbaatar

Response from Property: Dear Valued Guest,Thank you for your thoughtful feedback — it means a great deal to the entire team here at Chinggis Khaan Hotel Ulaanbaatar.We are glad your time with us was enjoyable, and we hope our central location made exploring the city all the more convenient for you and your colleagues.We look forward to welcoming your group back on a future visit.Sincerely,The Management TeamChinggis Khaan Hotel

Response from Property: Dear allancn,Thank you for your generous feedback — it is greatly appreciated by the entire team.We are pleased that both our housekeeping standards and dining offering contributed to a positive experience. Your kind words will be shared with the teams responsible, as a recognition of their continued efforts.We look forward to welcoming you back on your next visit to Ulaanbaatar.Sincerely,The Management TeamChinggis Khaan Hotel

Response from Property: Dear Valued Guest,Thank you for your feedback following your stay with us. We appreciate you bringing the condition of the entrance steps to our attention — this has been escalated to our Maintenance team and will be addressed accordingly.We hope to have the pleasure of welcoming you back in the near future.Sincerely,Management Team,Chinggis Khaan Hotel Ulaanbaatar

Response from Property: Dear sam12rowano,Thank you for your wonderful review and for taking the time to share your experience with us!We are delighted to hear that you appreciated our convenient location and found the facilities clean and well-equipped. We also hope the proximity to the supermarket added a little extra ease to your trip.We always strive to deliver exceptional service across every aspect of a guest's stay, and your feedback serves as a valuable reminder to keep raising the bar.We hope to have the pleasure of welcoming you back to Chinggis Khaan Hotel Ulaanbaatar very soon.Sincerely,The Management TeamChinggis Khaan Hotel

Response from Property: Dear Valued Guest,Thank you for your perfect rating!We're honored to have arranged a more spacious suite for you upon arrival. Our team takes great care in designing each room, and your appreciation of the interior means so much to us.As a hotel in central Ulaanbaatar, we aim to provide both comfortable accommodation and convenient amenities for our guests. We're deeply gratified that you were satisfied with all aspects of your stay.We look forward to your next visit!Sincerely,Chinggis Khaan hotel Management

Response from Property: Dear Aakhil,Thank you so much for your wonderful 8.5 rating and for choosing Chinggis Khaan Hotel during your visit to Ulaanbaatar!We're delighted you appreciated our prime location in the heart of the city and our commitment to maintaining our legacy property. We sincerely apologize for the housekeeping oversight - while we're pleased our reception team resolved it immediately, this should not have occurred. We've addressed this with our team to ensure consistent service excellence.Your recognition of our responsive service truly motivates us, and we look forward to welcoming you back for an even more seamless experience.Warm regards,Chinggis Khaan Hotel Management

Response from Property: Dear Jackson Katie,Thank you for taking the time to share your feedback, and we're glad to hear you enjoyed the location and found your room clean and comfortable.We sincerely apologize for the confusion regarding parking. We want to clarify that parking is complimentary for all hotel guests — upon check-in, guests simply need to inform our Front Office team of their parking request, and we will provide a complimentary parking ticket. We regret that this process was not clearly communicated to you, and we are reviewing how we share this information to ensure future guests are better informed at the time of booking and arrival.Regarding the bathroom, we appreciate your honest feedback. We take note of all comments related to our facilities and will factor this into our ongoing maintenance and renovation planning.We hope to have the opportunity to welcome you back and provide you with the seamless experience you deserve.Sincerely,Chinggis Khaan hotel Management team

Response from Property: Dear Valued Guest,Thank you for taking the time to leave us a review and for your kind overall impression of your stay.We are committed to continuously enhancing our facilities and services, and your feedback gives us valuable direction for improvement. We look forward to making further upgrades that will elevate the experience for all our guests.We hope to have the pleasure of welcoming you back, and we are confident your next visit will impress even further.Sincerely,Chinggis Khaan hotel Management team

Response from Property: Dear Valued Guest,We are truly honored to have been part of such a memorable journey for you. It brings us immense joy to know that your stay left a lasting impression and that our team’s efforts, together with our dining offerings, contributed to your experience.We also appreciate your thoughtful suggestion regarding the breakfast selection, which has been shared with our culinary team as we continuously enhance our services.It would be our great pleasure to welcome you back to Chinggis Khaan Hotel whenever your travels bring you again to Mongolia.kind regards,Chinggis Khaan Hotel Management

Response from Property: Dear Valued Guest,Thank you for sharing such positive feedback. We are pleased that the accommodations provided the level of comfort you expected and that the location contributed to an enjoyable visit. Delivering a memorable and seamless experience is always our priority, and we look forward to hosting you again soon.Sincerely,Chinggis Khaan Hotel Management Team

Response from Property: Dear David V.,Thank you for your 7.5/10 rating and feedback from your June stay in our Triple Bed Room.We're pleased you appreciated our prime location with easy access to major shopping and dining options. Your positive comments about our team's assistance are much valued.We're always working to enhance our guest experience and appreciate your honest assessment. We hope to welcome you back for another stay.Sincerely,Chinggis Khaan Hotel Management.