LyudmilaP120
July 31, 2021
+ Very nice residence, clean, beautiful houses, amazing landscape + Apartments are spacious, clean and well equipped + Pools are pretty big, sea coast is pleasant - Service is so poor, is almost unbelievable for nowadays (staff is always gloomy, no customer focus: f.e. no beach towels for 3 days in a row and almost barking on those who ask for them; waiters on pool bar extremely unpleasant- told lady I'll pay for coffee later, when husband comes, she rolled her eyes high in irritation. - You literary pay for any extra- like I ordered french fries on the pool, lady brought plate, I asked if they serve any ketchup with fries and...in check it was extra for 1,5€. I don't remember paying for one small ketchup dose 1,5€ anywhere in the world. - Kids club: itself is very nice, new clean toys, very spacious, but entertainment is poor. We stayed with our kids and saw other- just bored and sticking to us, as animators never paid any attention on them. But of course it's for charge (surprise for us being used by TUI that kids animation is included)- like 8€ per hour. Not worth of it, unless your kids want some change from pool to toys. - SPA also poor- big catalogue, but in fact all shades of Thai massage of very average quality.