Featured Hotels near Estetica Unisex Ely, Tuxtla Gutierrez

I am Lifetime Titanium within the Marriott Rewards Program. That means that I have 40 years of experience staying at Marriott Hotels around the world. Never have I encountered a Marriott Hotel that is this pathetic- this badly managed and run. The restaurant’s food was, at best, substandard and, at worst, just plain bad. No flavor in any of the overpriced dishes. One expects to pay more at a Marriott restaurant in the hotel. One also expects to receive a good meal. Yes, the overpriced was there. The good meal was not. Far from it. Then there’s the Club M on the 5th floor. To call it a Club M is nothing short of a bad joke. They post hours for the various “amenities,” breakfast, snacks, etc. Why bother? Nobody is there. Nothing is there. Not even a bottle of water. Too pathetic! Finally, our room. There was nothing actually wrong with the room, save for the Rave Club whose noise made sleep impossible until well after 2:00 am. One might argue that the hotel is not in charge of the club and it’s noise. My counter argument is that they have to be aware of that impossible to deal with noise so when the hotel barely has anybody booked (as it did not when we were there) then, for God sake, fill up the other side of the damn place first so people don’t have to deal with this impossible to sleep through noise. I’d rather be at the end of an airport runway! No thought given to the food. No thought given to the Club M. No thought given to the comfort of the hotel guests; not even elite Marriott members. This hotel is an absolute failure and should be *****ped of its franchise designation! Then, there was the room. Room

A clean, comfortable and well located hotel.

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

A very place, very friendly at all times, I was given the room before check in, the very friendly night auditor also, the restaurant food is good, at a very acceptable price, I was making tours and they were all in the wake to keep them out

The service is very good and the environment is very elegant. However, unlike the country, the room has only one towel, no slippers and toothpaste toothbrush. But soap, shampoo is very good. In addition, if you don't understand Spanish, communication may be difficult.

You miss cleaning towels smell not so well and are very old

There is no hot water in the rooms, and they don't warn you until you are half-bath you realize, the receptionists without the ability to give solutions, they commented that I saw another room of other people to bath there The hotel was very comfortable and the hotel was very comfortable and very comfortable. It is not 3 stars, it is a bad place because the hotel is beautiful, the bad administration.

Too loud. Windows go inside hotel

Overall a not so satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor is there any noise isolation. The sheets smelled really nicely and it looked inviting. Looked! I found a spider,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn't existent and it shows. Nor is pest control. Glad the scorpions and serpents avoided me...just joking.maybe...The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with another huge building next to this one. Bed factory I am normally fleeing from...The view was terrible at a wall although being diamond elite ihg. So this was their upgrade? I got my reasons I don't frequent holiday inns much. And I was right again. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don't have batteries) ... the guy to,d me literally he wasn't feeling like being sent over to the mall buying new ones so he returned with a new safety box later. What a hotel! The rest wasn't much better...it's like traveling back to 1975, apparently nothing ever changed there since then. The restaurant looked awful with its lights that would be more appropriate for lighting up an airport hangar or an international border crossing than a place where you eat but ok... their strange waiters that got so much more to do on their cellphones than caring for guests. No tip for you! There are hotels that shoul ho torn and flattened just to make space for an exciting new parking lot. Would I return to this one? Definitely never !