The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in.
Other staff are friendly
Hotels staff were friendly the hotel was clean. It was a very nice ambiance. I love the rooftop pool. My only problem was that it’s nothing open late to eat or drink.  Hotels staff were friendly the hotel was clean. It was a very nice ambience. I love the rooftop pool. My main issue was that it’s nothing open late to eat or drink. They should have vending machines or some type of service if you get thirsty after 10 PM.
A Haven of Tranquillity
The most wonderful place to stay. Everything was super amazing. Location is great, inbetween the beach and Main Street, hire a bike, makes it easier. Built around trees and an open central space, oozes peacefulness. The Kasa & bedrooms are beautifully designed, huge bed, lovely shower, coffee machine & super comfy. Pool/rooftop bar & food with loungers. A great breakfast too. Last but not least, the staff were wonderful, especially Omar. Could not recommend enough. 😁
Excellent
64 reviews
4.5/5
Price from
MXN$2,011
per night
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It's a small but worthwhile hotel. The hotel operates Marriott's official website, and the price on Trip.com was so good that I made a reservation through Trip.com.
Because it was an all-inclusive rate, I enjoyed food and drinks to my heart’s content. It was located in downtown Tulum, so it was nice to walk to a large supermarket.
The Naala Tulum provides a great place for travelers to relax after a busy day. The Naala Tulum offers a pleasant stay in Tulum for those traveling for business or leisure. The hotel is approximately 42km away from Tulum International Airport. The nearest airport is Tulum International Airport, approximately 42km away. Seeing Tulum's sights from this hotel is easy with Cenote Aldea Zamá, Bufo Alvarius Sanctuary and Terreno Expoferia all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Tulum hotel can make use of the parking facilities.
Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
Qualche dettaglio da rivedere,ma struttura molto bella,ed avendo soggiornato nella suite master…avevamo la camera più bella di tutte!
Posizione a 20 min dal centro!
With a stay at this apartment in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Tulum Beach. This apartment is 3.6 mi (5.8 km) from Playa Paraiso and 3.6 mi (5.8 km) from Tulum Mayan Ruins.
Take in the views from a terrace and make use of amenities such as a communal living room and barbecue grills.
Featured amenities include express check-in, express check-out, and laundry facilities.
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. There's a private balcony. A 50-inch Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a separate sitting area.
Perfect
5.0/5
Price from
MXN$1,840
per night
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4.5/5
Excellent
GGuest UserBungalow directly on the beach, tastefully furnished, very welcoming and clean.
Massimo received us and was really kind, friendly and professional, with advice, suggestions and a welcome cocktail.
Excellent breakfast and also the dishes we tasted for lunch were exquisite! Super ceviche!
Massage with Perla highly recommended!
The only two things that could be improved: the location of the massage and the shower water not always hot.
GGuest UserThe hotel is very small, shop, not busy and has all the luxury. The staff are ready to help you day and night.
The service is good but the staff is so helpful and subdued that it feels almost uncomfortable.
The breakfast is a la carte, and you will have two choices every time, very diverse and with healthy options.
The hotel has a great deal of facilities such as snorkeling with a guide (including) if you wish. However, the hotel was very difficult to find algae on the beach when we were there (in July). They can do little more, it is cleaned regularly, but the split algae are kept a little next to the beach, and then removed.
The location is tricky. On the one hand, very remote and on a quiet beach with enough facilities. On the other hand, if you are looking for more variation and not want to use the surrounding restaurants of ”luxe” hotels you should also have some trouble. Tulum center is a quarter with the car which is not the problem but the access to the hotel****** It is very hobbit and full of deep holes. You need to make some effort to get out there. The airport is also at 1.5 hours driving, with a lot of beach traffic even early morning (7 hours).
If you want to use the restaurant, the price-quality ratio is questionable, and we found it very highly overpriced because you paid 20 euros for all simple plastic cocktails or hamburgers. If you don't find that a problem, you can get all kinds of food to your room.
And lastly, the whole setting looks more luxurious than it is, and for the price-quality ratio, it must be noted that small details such as TV that does not work properly or slow internet connection become important.
LLillian LANNThe landlord is very good. Not bad. We have encountered difficulties in staying. The landlord fell asleep. We waited outside for a long time. The two girls were a bit dangerous to be honest. The taxi driver and the police behind helped us wake up the landlord hahahaha.
GGuest UserWe had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
JJose LobatoFantastic experience
Kind staff and great amenities
Rooms are particularly great for couples, very romantic setup
I wish the entrance was better located
Hotel near Tulum 16.7% of visitors choose this area
Price per night fromMXN$1,416
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