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Reviews for Tulum Hotels

The Panoramic by Xperience Hotels
4.4/55 Reviews
Such a wonderful stay and overall experience. Perfect stay to be in downtown Tulum and a bang for your buck. Our hotel manager was very responsive and attentive of all of our needs. Unfortunately, our private pool got dirty from the rain, but she quickly cleaned it and was ready in a few hours. Even simple as needing more pillows. Our room was super clean and loved how their cleaning staff would come everyday to clean the floors and re-make the bed. Since the floors would get dirty from our shoes and such. Oh and they would set new towels for us as well. Truly grateful for the free parking. And there’s usually available parking. However… PLEASE KEEP IN MIND about the roads. They are really super bad and terrible to drive in with deep potholes but we managed. Just drive super slow and careful especially during the rain. I wouldn’t recommend to drive late at night since it may be a little too hard to see. Check in was super easy and quick. The front desk will check for your reservation and then will connect you to speak with their manager or whoever your rental manager is. Our manager gave us tips and offered to help schedule restaurant reservations or beach reservations in the popular Tulum area which is by the beach. The Location was only about 5-10 minutes from the main downtown Tulum area. I would say 10 minutes because we would drive very slow due to the roads. There is also a taco stand down the street which is only about a 5 minute walk. Lastly, the amenities… the pool was seriously breathtaking. Haven’t seen a circular shaped pool like that with such an astonishing view. We saw there was a small gym but we didn’t have the time to use it but at least it’s an option. We would highly recommend this beautiful stay and we would definitely come stay again. I would highly recommend to stay in downtown Tulum than the main Tulum road by the beach. Save money and just rent a car. Best way to visit all of the fun cenotes and different areas of Tulum.
Bahia Principe Grand Tulum - All Inclusive
4.2/5100 Reviews
We are leaving in the morning and wanted to report on our 10 night trip to GBP Tulum. First off, the staff is amazing. Rosalia and Jorge at The Truck particularly made our trip with their attention and personality. We hope to see them again one day. Jesus and Fredy specifically stood out at the buffet. This resort is perfect for kids of all ages. The water park area is superb and very well monitored. The kids club, though we did not partake in, looked very fun. The room, though updated recently, is showing a bit of wear but was always well cleaned by the staff. Mini bar restocked daily. A tip and a note for what you prefer goes a long way. We stayed in a two room suite which was amazing for a family of four. The food was very good and we specifically liked the Thali Indian restaurant. The Tequila Mexican would be our second choice. Dinner buffet was always full of quality choices. We enjoyed the nightly music by the pool. We did not get to experience the shows though as our kids sleep before they start. There was next to no sea**** on the beach during our time. It was beautiful but rocky in sections. Bring water shoes. My only complaints would be as follows: 1) The area by the kids water park at Tulum has a very slippery section by the transition from the larger kids area pool and the Vama fun area. You will see it marked with caution tape but they expanded the tape while we were there. I would recommend some etching of the concrete as it’s noticeably much more slick than the other pieces of concrete. 2) Play more local music during the day! We would have loved some Mexican, Latin, Spanish or Reggaeton music through the speakers but very rarely heard any. The playlist was a bit of a disappointment with bad pop music. We resorted to playing our own music. Please showcase local music! Hoping our next visit is not too far off. Thanks again to all staff.
Alaya Tulum
4.5/5100 Reviews
We stayed 6 days at Alaya for a yoga retreat (Bliss Camp Retreats) and the entire experience was amazing. The entire property is breath taking and the sun rises are not to be missed. The location is great, many shops and restaurants nearby. Though we did not need to go to any other restaurant because every meal and drink we had at Alaya was delicious. Carla and David at the front desk were always there to fulfill any request, arrange transportation, and answer any questions we had. They arranged for our massages...which were amazing...which we were able to do on our ocean front balcony. Our room was always clean and they even turn on your AC at turn down. Edwin was ALWAYS around to tend to our group. He was there in the morning for coffee and there at night helping the staff with Dinner. Santos and Filiberto on the beach remembered our drinks after the second day and worked tirelessly serving and setting up umbrellas and beds for everyone. They kept the beach and the grounds clean and beautiful. Ismael and Fernando also worked so hard serving and taking care of everyone. The staff and service was second to none. I wish I knew more of the names of the people behind the scenes because they all deserve credit for the total experience we had at Alaya. I cannot recommend Alaya enough.
Tago Tulum by G Hotels
4.4/566 Reviews
The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.
Bahia Principe Grand Coba - All Inclusive
3.8/5103 Reviews
As a family of 4, with two young children we had a great time. Food: Buffet food was great and a lot of diversity. The à la carte restaurants you should definitely try the Mediterranean, the Gourmet and Mikado. Room: Very clean and the room service was always done and never missed anything. Pool: pool is clean, with a lots of entertainment and activities. There are things to do all day, volleyball, games, aqua fit classes, cooking classes, bingo, ping pong, etc. The entertainment team is great and make sure you have fun. Kids club: Amazing! Thank you to the whole team for watching after my kids. They loved it so much that they were eager to go next day. They rehe****d during the day and participated in all kind of shows at night. The kids club team had all kinds of activities going all day and they use Whats Up to text you if your child need anything, including pictures of what they were doing. Great WIFI throughout the whole resort. Don’t miss the magic show at the Coba theatre if you have kids.
Bahia Principe Luxury Akumal - All Inclusive
4.1/5102 Reviews
I stayed at this hotel for 12 days at the beginning of September, on vacation with my family. The first sensation was the slow service and little assistance on arrival, we felt lost, which is not very normal in this type of hotel. The staff are friendly, but in general there is a lack of knowledge about the services and facilities of the hotel, they often did not know how to answer questions about the location of certain places or services provided by the hotel. Rooms are spacious but dated, all decor dated, furniture worn and scruffy. The assistance doesn't work any better, I asked 6 times to be repaired the light on the balcony and until I left it didn't work. Restoration gives a clear feeling of disorganization, the identification plates, most of the time do not correspond to the food, other times non-existent, endless queue for eggs to the point that I gave up, lack of vegetarian options and the existing ones of poor quality… in my opinion so mediocre that we almost always went to Tulum to eat (this one was much better in terms of organization). The best thing about this hotel is the beach, which is a calm bay, perfect for children and relaxing, despite the fact that this year there was a huge plague of sargassum. Very beautiful coral with some fish just after the signal buoys, but they don't let you go there…(once again they don't explain why but after I discovered that the main reason is due to the fact that it is a protected area) In short, I rested and had a good vacation but this hotel is not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered. not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered.

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Hotels Quick Overview

Number of Hotels536
Number of Reviews5,035
Highest PriceS$ 5,087
Lowest PriceS$ 56
Average Price (Weekdays)S$ 408
Average Price (Weekends)S$ 426

Guide to Hotels with Gyms in Tulum

Book your hotel on Trip.com for an amazing travel experience. Book hotels in Tulum via the Trip.com website or app, it's easy and hassle-free. While traveling to Mexico, Tulum is one of the most popular destinations. Located in Mexico, Tulum is a well-known and vibrant city.

Though there is no civilian airport, it's still easy to take a bus or train to reach Tulum. Visitors often choose to travel to Tulum by bus.

There are 295 hotels in Tulum on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Tulum, there are likely good options at a nightly budget of just 147 SGD. There are 24 five-star hotels in Tulum at an average price of 364 SGD per night. There are 49 four-star hotels in Tulum at an average price of 197 SGD per night. There are 44 three-star hotels in Tulum at an average price of 95 SGD per night. There are 5 two-star hotels in Tulum at an average price of 107 SGD per night. There are not many well-known chain hotels in Tulum, but staying at a unique local hotel will make you feel at home. Nomade Tulum in Tulum is a favorite among Trip.com users. El Paraiso Hotel Tulum is also one of the most frequently chosen hotels.

In the city center of Tulum, you'll have easy access to Ecoculture Excursions. For short trips in Tulum, Punta Laguna Nature Reserve, Sian Ka'an Biosphere Reserve are all good options. The most popular attractions for tourists in Tulum are Drink House Tulum, Bar Iguana, Evolve Fitness Center.

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