Baymont by Wyndham Traverse City

Came to traverse city with my wife Susan for Christmas shopping. The checkin was easy and the staff are great!!! However the bathroom was falling apart. The ceiling was cracked and falling apart the shower had leaked and the caulk job was horrible.

Staff at desk were not welcoming. Room lighting was poor, Used towels (not mine) were left in the 3rd floor corridor from about 4pm through 7:30 the next morning. Bed was OK.

There was bugs and spiders in one of our rooms and then in our other room there were black hairs all over the shower and towels the hot tub and pool were not clean they both had hair floating in them the person who checked us in was rude this was my worst hotel stay ever

The rooms were clean. We were there with Friends and their room door did not lock when you closed it. You could push the door and it would open. Front staff for most of our stay was never available. Breakfast was awful.

Paul at the front desk was amazing...Very nice and helpful...The room was really clean ...Enjoyed our stay...Will stay again...

Room and service were great. Pool was in pretty bad shape and not properly cleaned in a while. Pool had floaties on the surface of the water and clumps of hair all over.

Room was not clean Found towels under the bed from the previous people staying there. Called front multiple times for towels no answer had to go up front desk and get towels. Stayed 2 nights room service never came to clean our room

Check in: the man did not give a friendly greeting and he did not mention that breakfast was included. The room: just so-so. Somehow we were placed in a handicap accessible room so the toilet and shower area were huge. This was fine but there was no place to set the clean towel when taking a shower. Also, the showers on Saturday morning and evening were COLD. The room had only one bar of hand soap so the shower had only a tiny shower gel and no shampoo. The service: there was no housekeeping done on day two. I asked at the front desk and they said I had to ask for it at check in. Well, I wasn’t told about that at check in so we needed towels, coffee, creamer replenished by me. And we found out in the middle of Saturday night that we didn’t have extra toilet paper either. The price: my total bill for two nights was $450 and I feel I was grossly overcharged for this small, plain room with bad service. When I complained about the housekeeping issue, one of the young me. Said he would talk to the manager about a discount but evidently the answer was no. Overall: very disappointed. Will not stay here or at another Baymont again.

I feel comfertable staying at this hotel, everything is operating at a normal fuction. Thank you. - Guest