Nishimuraya Honkan

Nishimuraya Honkan Reviews

Nishimuraya Honkan

469 Kinosakicho Yushima, Toyooka City, Hyogo Prefecture, 669-6101, JapanView Hotel Details
Nishimuraya Honkan
Nishimuraya HonkanNishimuraya HonkanNishimuraya Honkan
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Nishimuraya Honkan Guest Reviews

4.7/5
Amazing
46 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(46)
Positive reviews(35)
Reviews with photos/video(8)
Great service(6)
Negative reviews(4)
Anonymous User
Japanese Style Room with 10+6 tatami Mats
Stayed in Mar 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
must try in life. The staff are super friendly and warm. Garden view is very well designed. In the early morning you can hear birds singing. The hotel has two in-house onsens which are way better than other public onsens in the town in my opinion.
Guest User
Japanese-Style Superior Room with Open-Air Bath
Stayed in Sep 2024
Couples
15 reviews
4.6/5
Great
Posted on Sep 14, 2024
The old Japanese hotel has a beautiful courtyard and warm service. Dinner was kaiseki cuisine eaten in the house, one dish after another, and it took two hours to eat. The private soup in the yard can be soaked at any time.
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Janice
Stayed in Jul 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
A very good stay experience! The room is larger than the average hot spring hotel. It is very comfortable for three people to stay. It feels very good to eat in the restaurant in the room! Dinner and breakfast are all served with fresh seasonal ingredients, ingenious cooking and exquisite presentation. They are absolutely delicious and delicious! Highly recommended!
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Nuonuokafei
Standard Japanese Style Room
Stayed in Sep 2023
Solo travellers
148 reviews
4.2/5
Very Good
Posted on Sep 13, 2023
This is a century-old store. A few minutes' taxi ride away from Kinosaki Onsen Station. Next to it on the narrow road is another old store, Mikiya, with a thoughtful welcome. As soon as you enter the hotel, you can see that everything is exquisitely tidy and well maintained. My Japanese style The room on the second floor is not big and the facilities are excellent. You can see the courtyard on the first floor. It is estimated that the humidity will be higher. There is an exchange of hot springs. The large pool is not as clean as the private hot springs, but the hot springs have a strong smell of disinfectant water. Many European and American guests in this hotel can see half flowers in the hot springs. The European and American girl with a big snake on the back of her arm had a bad dinner experience in the room. She was very tired. The pace of the food was served. The quality of the dishes was not up to par with the same 4,000 people in Hoshino Kai. The cuisine is designed to have a luxurious feel. The Fufu series also has disadvantages in the room. After eating the roast beef, there was a big smell in the room. The lady who served the dish was very tired carrying heavy tableware. The food was served in the breakfast hall at a good pace. Many of the seasonings for both meals were Japanese-style sweet and salty, which was too sweet. The service is relatively basic. The reception at the door is very warm. There is a Toyota delivery service. The tea bar is not as rich as Ginsui Village and does not change according to time. The house here has almost no soundproofing. The exhaust fan and air conditioner are loud. You need to prepare earplugs to block the light. It is warmer than the average Japanese style. The hotel is good. I have experienced many hotels during this trip. The renovated Jiayun under Kyoritsu has the best impression. The food is good and the water is smooth. One hotel and two meals only cost more than 1,000. One person has experienced Shuzenji Arai and this hotel with a long history. I will not want to book again in the future. But Inatori Ginsuiso booked it again this time
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6/7
Response from Property: Thank you for sharing your stay experience at our Nishimuraya Main Building. We appreciate your detailed feedback and apologize for any areas where we did not meet your expectations. We are sorry that you are not satisfied with the dishes and service process at dinner and breakfast. We will communicate with the relevant departments to improve the quality of our dishes and service efficiency. Your comments about room soundproofing and facilities as well as matcha are also taken seriously by us and we will consider improvements to ensure a more pleasant stay for future guests. Thank you for your attention and suggestions, your opinions are very important to us. We sincerely look forward to the opportunity to provide you with a more pleasant stay experience. Thanks again for your feedback and wish you a happy life.
DonaldDong
Japanese Style Room with 10+6 tatami Mats
Stayed in Aug 2023
Other
4 reviews
5.0/5
Outstanding
Posted on Aug 5, 2023
The hotel will send you an email a few days in advance to confirm some matters, such as when to arrive, whether to arrange pick-up, breakfast and dinner arrangements, etc. The hotel is quiet and beautiful, and the service is very good. There is hot spring soup in the hotel, so you don't have to go out to the so-called seven public hot spring baths. The hotel's hot spring has two pools, one indoor and one outdoor. You don't need to bring anything. The toiletries inside are Pola. Just put on the Japanese yukata and take the key to the door. It is much simpler and more convenient than bringing towels when going out. Besides, on such a hot day, 35-37 degrees, won't it be too hot to go out? There are too many people in the public hot springs, so there is nothing good about it. I booked half board including breakfast and dinner. There are two kinds of breakfast, Japanese style and Western style, at 9 o'clock at the latest, and it is ready when I go, and I am too full. I ate dinner in my own room, served one by one, the chef selected the ingredients every day, exquisite and delicious, and I was too full, haha. Needless to say, the service is top-notch. There are free drinks in the hotel refrigerator, water, juice, sports drinks, sparkling water, beer, and coffee, milk, and fresh juices on the first floor for free. The hotel also rents bicycles for free, just make a reservation. After riding for about 5 kilometers, you will reach the seaside in the north. There is also a small aquarium, which is probably a national park. Otherwise, leave it to you to see for yourself.
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6/9
Response from Property: Thank you for your wonderful review! We are very glad that you are impressed by our services and facilities and are satisfied with our hot springs and meals. We also thank you for your recognition of our service team. We have always been committed to providing guests with a comfortable and convenient stay experience, and your satisfaction is our greatest motivation. We look forward to serving you again and wish you a happy life!
Guest User
Japanese Style Room with 10+6 tatami Mats
Stayed in Jul 2023
Travel with friends
33 reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
The room is big enough and the service is very good. However, I am not used to having dinner in the room. The meal time is relatively long. It is really slow to serve each dish. Maybe this is a characteristic of this family. In short, we are used to our fast pace. , This is really a slow life! In addition, it is really expensive, and the room rate is really not cheap.
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Response from Property: Thank you for choosing our hotel and providing valuable feedback. We attach great importance to every customer's evaluation, which allows us to better understand your needs and expectations and continuously improve the quality of service. We also understand your price concerns. In order to better serve our guests, we will consider continuously optimizing the hotel's price policy and carefully review our services to help guests stay more comfortably. Sincerely look forward to providing you with a more pleasant accommodation experience again in the future.
Dagongxiaozhuhuhu
Japanese Style Room with 10+6 tatami Mats
Stayed in Jul 2023
Couples
12 reviews
5.0/5
Outstanding
Posted on Jul 16, 2023
It's so beautiful! It's perfect, the dinner and breakfast are excellent, delicious, and the service is so super good, they will provide you with a choice of yukata and take pictures, and I will come again next time!
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Response from Property: Thank you very much for your compliments and love! We are glad that you are satisfied with the food and service. We sincerely welcome you to visit us again! We look forward to providing you with the same satisfactory service next time.
Zhaoyin。
Standard Japanese Style Room
Stayed in Jun 2023
Family
17 reviews
5.0/5
Outstanding
Posted on Jul 2, 2023
A very good store, the second stay, very satisfied.
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6/12
Response from Property: Thank you for choosing to stay with us again and sharing your satisfactory experience! We are very happy to know that you are satisfied with our service. We look forward to your next visit and let us continue to provide you with excellent service.
Guest User
Standard Japanese Style Room
Stayed in Apr 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
Very satisfied, except a little expensive. 😂
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Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 4, 2024
It’s a beautiful historical hotel. The traditional rooms are very large and offer views of the Japanese garden that is exquisite. The bathroom with the open air bath was stunning. I could have spent my entire day soaking in the wooden bath. The cuisine served in the room is to die for. The private bath in their sister hotel was very luxurious. The only detail I would change is to get rid of the ugly plastic shoes that you have to wear inside the hotel. Everything is so luxurious that plastic shoes do not belong to such a stunning place!
Guest User
Stayed in Nov 2024
Family
4.0/5
Very Good
Posted on Nov 7, 2024
Lovely ryokan located within walking distance to most of the onsens in town. It’s located near the rope way/cable car station that takes you to the top of the mountain and all the shops in town. The hotel itself is lovely with a small indoor and outdoor onsen. Lovely evening Kaiseki meals services in your room. They have English speaking staff and a very responsive concierge service. When I realise I was arriving too early to take the town’s complimentary shuttle service, they immediately sent a car to pick us up from the train station. This is within less than five minutes of informing them by email! Highly recommended. PS, if you have bad knees and can’t get up from the floor easily, go to their sister establishment up the street. This is a traditional ryokan where you eat seated on the floor and the room gets converted into a bedroom. Super consumable futons and bedding but getting up can be an issue for those with less nimble knees.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 3, 2024
If you are looking for a truly first class experience, this is the place. Quiet, beautiful, attentive staff and a hotel steeped in tradition, you can't match this place for a Japanese ryokan onsen experience.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
Is this the best ryokan I have ever stayed in - the answer is yes. Service exceptional, food amazing, building beautiful, garden serene and rooms perfect. Location is very convenient for everything in Kinsosaki. The complimentary beer in the room fridge is typical of this establishment's attitude.
Guest User
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 21, 2024
We had a wonderful relaxing time here! The staff is super attentive. We enjoyed our multi-course kaiseki meals here. The chef’s creativity and the beauty of each presentation really stood out. We loved experiencing the local, seasonal foods and tried many new things. The hot baths are wonderful and we so enjoyed going out to the other public baths in town. The dinner we had at their restaurant next door was incredible. It was an amazing few days here. Highly recommend!
Mira_GB
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 27, 2024
This was our first (and only) Ryokan in Japan, and we wanted it to be special. They did not disappoint. The building is beautiful, and retains an old world charm. Staff were professional and so friendly. We had a ground floor room with a private outdoor onsen, and that made the stay so special as it was cold and rainy outside and hanging out in our own "hot bath" was fabulous. Sleeping on futons on the floor wasn't so bad (for two nights). Breakfast and dinner were amazing. So wonderful having Kaiseki dinner served in our room while we were dressed in yukata clothing provided by the hotel. We didn't try the hotel's onsen, but did go to two others outside. Our favorite onsen was right next door - Goshono-Yu. Treat yourself if you can and stay here.
Response from Property: Thank you for staying at our ryokan and we are glad to hear you enjoyed your stay! We know expectations are high when staying at Nishimuraya Honkan and we work constantly to make every stay a special and relaxing one. We look forward to your next to trip to Japan and to welcoming you back!