Town ＇n＇ Country Hotels & Accommodations

Room keys don’t work. No hot water. Room not cleaned. And attitude to boot. My stay began pleasantly but that changed drastically, quickly. My 4th floor room key constantly failed - requiring several round trips up and down the elevator to a condescending and contentious staff member. Turns out the lock was malfunctioning (I keep keys far from anything that might deprogram them) Her unprofessionalism and eventual, reluctant choice to troubleshoot was not well received by me, plainly obvious by my frustrated demeanor. Nonetheless, to “compensate” for the inconvenience, I was advised by the same customer service-less staffer that I could be moved to a first floor room; a desirable, more convenient option affording me quick in and out access while I’m here on business. But alas, and coincidentally? The room to which the contentious and condescending employee referred me was without hot water for my 5am December morning shower. Furthermore, upon my 1pm return to my upgraded accommodation I entered into a space completely uncleaned. I feel like I’m being pranked at this point. Brining my concerns to a different staff member reveled that poor customer service is endemic at this particular facility. Her short responses to my inquiry about when my room might be cleaned and mid conversation escape to a back office as I spoke, convinced me I have a duty to inform other weary travelers that might unfortunately happen upon this place.

amazing

I came into town for a business meeting and was very happy with my stay. It was nice and quiet in my room, considering the hotel is near a busy road. Anytime I need anything the staff was always there to please their guests. It was very nice to see a manager always around, checking on his staff, seeing if they needed help. Because of a good experience I would stay here again. Thank you.

The rooms have living rooms with a TV and a pull out couch in addition to a private bedroom.

As an ex worker of one of the hotels from the Wyndham corporate, This hotel proves you the opposite of what professionalism and good customer service is.. My review from my stay on the second week of June has been erased. I am not going to repeat that uncomfortable moment we had when the manager called my cell phone to ask me for payment for 1 extra night when the night before we already had walked to the front desk and tried to pay at the counter for the next day. My husband was told that there was no need to pay or sign any document since we already had a credit card authorization form on file and a certain rate already accepted by me. The next day the manager's excuse was that there was a misscomunication and by that day my form was already expired. Long story short, between trying to call Wyndham corporate an repeating over and over by phone the story and asking them to send me their email so I can send all the documentation and proves and also getting an email from the manager saying that my review was going to affect his business, the corporate resolution was to give me 3,000 reward point and if I wanted something else I needed to call the manager of the property again. Thanks for being so professional..........Not.

Hotel Haya is an an amazing hotel located in he heart of Tampa’s Ybor City Historic and Entertainment District just minutes and blocks from downtown and the best airport in the world. The coffee shop has the best café con leche of any place in Tampa, the Flor Fina restaurant has a wonderful menu that serves the best lunch and dinner in Tampa. And you cannot meet a friendlier and accommodating staff from the valet to the front desk to the waiters and waitresses and bartenders and even the people who clean your rooms!

Stayed here for a little over a week. Clean rooms, friendly staff. Nice pool area. Location is kind of away from a lot of things but there's some nearby Latin Shops and a great breakfast place right next door. The room stayed clean and well stocked. Very quiet laid back area for reasonable prices. Pets are welcome and they even have what used to be a Dog park in the back behind the building next to an old tennis court. They are renovating right now as well. Breakfast in the front office was pretty basic...cereal coffee...fruit...danishes and yogurt. I recommend this place...new management is doing a great job. 🤗😁

Booking in advance is guaranteed, the stay experience is acceptable

Good value for money, we stayed with four of us, big bed, big bathroom, good breakfast, cheap

With a stay at The Westshore Grand, A Tribute Portfolio Hotel, Tampa in Tampa (Beach Park), you'll be within a 5-minute drive of Raymond James Stadium and International Plaza and Bay Street. This hotel is 4.6 mi (7.5 km) from Tampa Riverwalk and 5 mi (8 km) from Port of Tampa.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Stop by the hotel's restaurant, Lobby Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Tampa? This hotel has 14004 square feet (1301 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.Make yourself at home in one of the 325 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Premium TV channels and iPod docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.