Tottori Washington Hotel Plaza

Tottori Washington Hotel Plaza Reviews

Tottori Washington Hotel Plaza

102 Higashihonjicho, Tottori City, Tottori Prefecture 680-0835, JapanSee Hotel Details
Tottori Washington Hotel Plaza
Tottori Washington Hotel PlazaTottori Washington Hotel PlazaTottori Washington Hotel Plaza
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Reviews from Real Guests

8.8/10
Very good
473 reviews
Verified reviews
Location9.1
Amenities8.5
Service8.9
Cleanliness8.9
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All reviews(473)
Positive reviews(463)
Reviews with photos/video(146)
Convenient location(87)
Easy to get around(44)
Delicious breakfast(32)
Friendly front desk staff(23)
Luggage delivery service(15)
Close to train station(15)
Average sound insulation(13)
Relaxing hot springs(4)
Negative reviews(10)
Guest User
Single Room-Non-Smoking
Date of stay: Nov 2025
Solo traveller
49 reviews
10/10
Outstanding
Posted on Dec 16, 2025
The location is super convenient, really close to Tottori Station, and the price is reasonable. They even provide makeup remover and facial cleanser. I'd definitely stay here again if I come back to Tottori.
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Response from Property: Thank you very much for using Tottori Washington Hotel Plaza. We are very pleased to receive the highest rating. Your comments are a great encouragement to our staff. All of our staff will continue to work hard to meet your expectations. Thank you for taking the time to post your review despite your busy schedule. Please use our hotel again when you visit Tottori. We look forward to seeing you again. Tottori Washington Hotel Plaza Front Desk Nakatani Tomoharu
Guest User
Single Room-Non-Smoking
Date of stay: Nov 2025
Solo traveller
46 reviews
10/10
Outstanding
Posted on Dec 16, 2025
You can see the hotel sign right inside Tottori Station, so many of the rooms offer a view of the station, which is pretty decent. The hotel was solid all around, and I had a very comfortable stay.
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Response from Property: Thank you very much for using Tottori Washington Hotel Plaza. We are relieved to hear that you had a comfortable stay. We are also glad that you enjoyed the view from your room. We will continue to strive to improve our services and clean the rooms daily, with the aim of providing a hotel where you can stay comfortably. Thank you for posting despite your busy schedule. We look forward to seeing you again. Tottori Washington Hotel Plaza Front Desk Nakatani Tomoharu
Athenainbj
Twin Room-Non-Smoking
Date of stay: Apr 2026
Couple
7 reviews
2.0/10
Posted on May 8, 2026
Pros: Just a 3-minute walk to the right from the north exit of JR Station – very convenient. Cons: The building exterior is acceptable, but the interior is incredibly old and run-down. They gave us, Chinese guests, an absolutely terrible room. Despite coordinating with Trip.com ten days in advance to get a quiet room, we were assigned one facing the equipment room and right by the railway tracks. There was a constant cacophony of sounds: the equipment starting up, trains passing by, and conversations from the neighboring room. Other Granvia hotels I've stayed at, like in Okayama and Hiroshima, are connected to JR stations but aren't noisy. Even the Kobe Crowne Plaza, built right on top of Shinkansen and subway lines, doesn't have train noise, despite being old itself. So, it's clearly a building design flaw, not an issue with the location. My attempts to communicate through Trip.com for a room change were futile, and they didn't even offer earplugs for the severe noise. This is a serious service issue. However, Tottori is a place with magnificent natural scenery and is still worth visiting. Tottori beef is just as good as Kobe beef, and incredibly good value for money! It's a clean and tranquil small city overall, definitely worth exploring, but choose your hotel carefully. Traveling is physically demanding, and poor rest can be really frustrating.
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Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。数ある宿泊施設の中から当館をお選びいただいたにもかかわらず、ご期待に添うことができず申し訳なく存じます。頂戴いたしましたご意見を参考に、今後の改修時の検討課題とさせていただきます。至らない点も多々ございますが、快適にお過ごしいただけるよう工夫、改善に努めてまいります。この度はお忙しい中ご投稿くださりありがとうございます。またご来館を心よりお待ちしております。 鳥取ワシントンホテルプラザ フロント 中谷 友治
Guest User
Semi Double Room-Non-Smoking
Date of stay: Mar 2026
Travelling with friends
13 reviews
8.5/10
Very good
Posted on Apr 22, 2026
Good location just 5 minutes walk from JR station. The rental car shop just right behind the hotel.
Response from Property: の度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。又、当館の評価をご記載くださり感謝申し上げます。お客様からいただいた嬉しいお言葉を励みに、立地だけではなくサービスに磨きをかけ安心して滞在出来るホテルを目指して参ります。この度は、お忙しい中、ご投稿いただきまして誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ちいたしております。 鳥取ワシントンホテルプラザ フロント 中谷 友治
quoide9
Semi Double Room-Non-Smoking
Date of stay: Sep 2025
Solo traveller
11 reviews
8.5/10
Very good
Posted on Dec 20, 2025
Vintage vibes but really nice. Clean and very close to the station. Nice place to stay.
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。当館の評価をご記載くださり感謝申し上げます。滞在するには最高の場所のいうお言葉を頂き感激しております。これからも快適にお過ごしいただけるホテルを目指し精進して参ります。お忙しい中、ご投稿ありがとうございました。またのお越しをスタッフ一同心よりお待ちしております。 鳥取ワシントンホテルプラザ フロント 中谷 友治
chromastarlight
Single Room-Non-Smoking
Date of stay: Oct 2025
Solo traveller
17 reviews
10/10
Outstanding
Posted on Nov 30, 2025
A dignified Showa-era business class hotel that offers fantastic city views from adjacent the JR station. Extremely fast wired and wireless Internet.
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。又、眺望もお楽しみいただけ何よりです。おかげさまで開業より年数がたち、一部古さを感じられるところもございますが、部分リニューアルや日々の客室清掃及びメンテナンスを行い、快適にお過ごしいただけるよう努めております。又、当地にお越しの際には是非、当ホテルをよろしくお願い申し上げます。お忙しい中、ご投稿ありがとうございました。鳥取ワシントンホテルプラザ 総支配人 中垣 裕二
Nekosuki
Single Room-Non-Smoking
Date of stay: Apr 2025
Solo traveller
13 reviews
8.0/10
Very good
Posted on May 2, 2025
The location is very good, but this is the second time I have lived there. There are also washing machines and vending machines and other convenient equipment. Although the facilities are a little old, they are very clean.
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。前回に続いてのご利用感謝申し上げます。当館もおかげさまで長らく営業させていただいており設備等最新ではありませんが日々の客室清掃及びメンテナンスに努めております。これからも快適にお過ごしいただけるホテルを目指し、サービス改善に努めて参ります。お忙しい中ご投稿ありがとうございます。またのお越しをスタッフ一同心よりお待ちしております。鳥取ワシントンホテルプラザ 総支配人 中垣 裕二
Guest User
Twin Room-Non-Smoking
Date of stay: Aug 2025
Family
14 reviews
8.5/10
Very good
Posted on Sep 18, 2025
The hotel parking is limited, and have small discount to park opposite side of street, the room has usb plug in which handy to charge my phone
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。駐車場につきましてご不便をお掛けし申し訳なく存じます。当ホテルでは併設の直営駐車場及び向かいの提携駐車場も有料でのご案内とさせていただております。何卒ご理解いただけますと幸いです。設備やサービス等も磨きを掛け、より快適なホテルを提供できますよう日々精進して参ります。またのご来館を心よりお待ちしております。 鳥取ワシントンホテルプラザ 総支配人 中垣 裕二
malibee_slm
Single Room-Non-Smoking
Date of stay: Aug 2025
Solo traveller
14 reviews
10/10
Outstanding
Posted on Sep 16, 2025
Immaculate service, very clean and super comfortable! A 10/10 recommendation from my side.
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。最高の評価とお褒めのお言葉を頂戴し、大変嬉しく存じます。現状に慢心せず、より一層ご満足いただけるホテルを目指して、スタッフ一同精進してまいります。お忙しい中、ご投稿ありがとうございました。またのお越しをお待ちしております。 鳥取ワシントンホテルプラザ 総支配人 中垣 裕二
^Ki@
Date of stay: Dec 2024
Solo traveller
33 reviews
10/10
Outstanding
Posted on Feb 2, 2025
Efficiency, patient and polite front desk check in service provided, nearby JR , bus station. Staff will mention us how to collect free health items and help to call elevator to serve us. Very good. Hope to stay again in Tottori. The view of room is wide , can see 大山。 the room is large.
Response from Property: Thank you very much for using Tottori Washington Hotel Plaza. We are very happy to receive many compliments about the staff's service and the cleanliness of the rooms. We will strive to further improve our services, encouraged by the kind words we receive from our customers. Thank you for taking the time to post a review despite your busy schedule. All of our staff look forward to welcoming you again. Tottori Washington Hotel Plaza General Manager Nakagaki Yuji
RobbieMcQ
Single Room-Non-Smoking
Date of stay: May 2025
Solo traveller
28 reviews
10/10
Outstanding
Posted on Jun 17, 2025
Second time I have stayed here. Great hotel, right beside the station. The hotel itself may seem a little outdated but it is very cozy. It is a 10 minute walk to a main street filled with restaurants and bars. About 5 minutes walk to the bus depot if you need to get to the sand dunes. Staff were very nice and polite and helpful
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。最高の評価を頂戴し、大変嬉しく存じます。お客様のお声がスタッフの励みになります。今後もご期待に添えるようスタッフ一同精進してまいります。お忙しい中、ご投稿ありがとうございました。またのご来館を心よりお待ちしております。 鳥取ワシントンホテルプラザ 総支配人 中垣 裕二
Guest User
Single Room-Non-Smoking
Date of stay: Sep 2025
Solo traveller
40 reviews
10/10
Outstanding
Posted on Nov 15, 2025
Good place! Will revisit again! Highly recommended to you!
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。素晴らしい場所とのお言葉を頂き大変感激しております。そのお言葉に甘んじる事無くこれからも海外からのお客様にも、快適な滞在をお届けできるよう、スタッフ一同努めてまいります。またのご来館をスタッフ一同心よりお待ちしております。 鳥取ワシントンホテルプラザ フロント 中谷 友治
Guest User
Single Room-Non-Smoking
Date of stay: Mar 2025
Solo traveller
47 reviews
8.0/10
Very good
Posted on Apr 29, 2025
Surprise not clean up the room daily only swap towels, every morning calling to tell you need go in your room, so disturb….
Response from Property: Thank you for using Tottori Washington Hotel Plaza. We apologize for the inconvenience caused regarding room cleaning. We also apologize for our lack of explanation and guidance. At our hotel, rooms for guests staying multiple nights are cleaned between 10:00 and 14:00. For guests who are staying in their rooms during this time and who do not present a no-cleaning card, we will contact you by internal line to confirm whether or not cleaning is required. We appreciate your understanding. Based on your feedback, we will consider internally whether there are better ways to do this. We thank you for your review. We look forward to seeing you again. Nakagaki Yuji, General Manager, Tottori Washington Hotel Plaza
Guest User
Semi Double Room-Non-Smoking
Date of stay: Oct 2025
Travelling with friends
7 reviews
8.5/10
Very good
Posted on Nov 6, 2025
Quite convenient for food and traffic.
Response from Property: この度は鳥取ワシントンホテルプラザをご利用いただき誠にありがとうございます。当ホテルはJR鳥取駅より徒歩2分の位置にあり、バスターミナルや繁華街にも近く、ビジネス・観光に大変至便です。さらにサービスに磨きを掛け、より良いホテルを目指してまいります。お忙しい中、ご投稿ありがとうございました。またのお越しをスタッフ一同心よりお待ちしております。 鳥取ワシントンホテルプラザ フロント 中谷 友治
Guest User
Date of stay: Jun 2024
Solo traveller
8 reviews
9.0/10
Great
Posted on Jul 18, 2024
real deal for the location. they also have the daily cleaning for consecutive stay. the hotel itself super old like 90s, but room not too small.
Response from Property: Thank you for using Tottori Washington Hotel Plaza. Our hotel is located about a 2-minute walk from JR Tottori Station and is popular as a base for sightseeing and business. Although some of our facilities have not been updated, we will continue to provide a hotel where you can stay comfortably. We look forward to seeing you again. Tottori Washington Hotel Plaza General Manager: Yuji Nakagaki