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The national convention of ”Women's Association to Improve Aging Society” was held in Matsuyama City, Shikoku on October 23, 2021. Since I'm going to Shikoku, I booked and stayed at ”Villa Santorini” with my 93-year-old mother. It was photogenic and all the staff were kind, but it was the worst and worst for my 93 year old mother. It rained lightly from the time of arrival, and only the outer stairs to the front desk. Same from the front desk to the room. (No railing.) The porch at the entrance of the room was filled with water and seemed to slip, and my shoes got wet. The ultimate was a restaurant in a separate building on the 3rd floor, quite far away! I couldn't understand the difficulty of climbing the stairs, probably because my mother looked young for 93 years old, or because all the staff were young. (When I saw it the next morning, it was a long staircase, but it was a very nice staircase. Of course, there is no handrail.) Finally, my mother said that it was too hard to proceed and ”go home.” However, to get back to the room, you have to go back the same long road, and the down road is difficult again. The ultimate is Haccho with chest! It's only 3 steps, but in the rain, it's nice, but (for my 93-year-old mother) I patiently climbed a long uphill, and at the end there is no handkerchief. It seemed to be really painful, and as soon as I entered the dining room door, I took out my handkerchief and started crying. ”What bad thing do I have to do and see such a terrible thing?” I cried, so I was full of feelings of regret. I was in trouble because the restaurant was dark again. I learned for the first time at a restaurant here that as I get older, my eyes become harder to see. My mother said ”I can't see it, it's dark”, so the staff turned on a spare light on the stepladder, but it was still not bright. The staff were very kind, but in terms of hardware, I wanted to let you know clearly, ”There is no elevator. Only the outer stairs.” Business owners and customers are not all young people, so please consider it.

Compared to the past (before the coronavirus pandemic), this ryokan's reputation has fallen considerably. This is the only natural hot spring in Tosa, and it is a facility so scenic and located in an inconvenient location that you have no choice but to stay here if you are visiting Seiryuji Temple on a pilgrimage or attending nearby Meitoku Gijuku High School. Speaking of Tosaryu Onsen, this is the same place. What had changed greatly was the ``food'' that was the selling point of this place.Even though I don't like fish, they were offering a large amount of quality fish and dishes at reasonable prices.I was surprised when I went there for the first time in a while. Both the quality and quantity have declined significantly...The price is for dinner and breakfast on a set trip, so details of the contents are unknown... I don't know if this is a ``just'' hot spring inn, and it costs money to renew and maintain the inside of the hotel, but this is no good. If there was another facility where I could stay, I would feel comfortable replacing it. The scenery is still amazing! ! One word. Nature doesn't change, but customer CS does. I wonder if it has something to do with the fact that all the staff members have become younger? Back when the landlady was making an appearance, I felt that the food alone was the best in Shikoku, but...free shuttle service from Kochi Station (however, advance reservations required), round-trip transportation to Seiryuji Temple, etc...CS around here. It seems that it is still being maintained.