Capitol Reef Resort

I’ve visited this place each year for the past 8 years. It’s a wonderful stay with beautiful views. It’s starting to show it’s years(hot tube doesn’t make bubbles, outdated rooms) the staff is always friendly the grounds always look good and you can’t beat the views. I’ll continue to stay here each and every time I visit.

Hello. We loved the location and some amenities offered such as hot tub, year round pool, restaurant on site. It’s a very nice place for the views and animals they had. I did not like the front desk customer service. I felt she was a bit ******. People travel from all over the world and customer service goes a long way. It’s best to be nicer and kind of at least smile. I was not happy with our room. We were placed right by the cleaning storage room and I’m going to list the issues of room. 1. A light bulb on table was flickering 2. Bit of an odor when entering 3. Bathroom door squeaking that needs some WD-40 and a bit too tight if space 4. Shower made noise screaming when in use 5. Keruig coffee machine did not work or is properly fitting to the k-cups provided. 6. Bed sheets had a stain, so not sure if it was even changed. 7. Fridge door would not close properly or not cold enough I would recommend this place. Just the rooms needs to be fixed better to accommodate traveling guests. The kitchen restaurant evening waitress’s on 4/16 were great and would recommend their services. Also a maintenance short older guy next to our room was greeting too. Thank you

Good. Room was nice and clean enough, with restaurant on site. Water pressure and water temperature good. Choose a superior room with balcony, facing the mountain (red cliffs). So peaceful and pleasant. Recommend

The two good things about this hotel was the location to Capitol Reef and the restaurant on the premises. The room was just okay. We had to wait until the 4:00 check-in to get in our rooms, the room itself was clean, but very outdated and not updated much at all. The room itself was small and very "dark" and definitely needed more lighting and the plug outlet by the vanity/sink needed to be replaced. Every time I went to use my curling iron to curl part of my hair, the plug would fall out and the coffee pot needed to be changed because it left grounds in the bottom of the cup and all over the pod itself. Usual amenities in the room, but nothing special. There was no free breakfast even though there was a restaurant on the premises. I do want to say we went to dinner there both nights we stayed and the food and service was excellent. Not sure if the hotel owns it or it is owned and run by someone else. The hotel was fine, but could make some improvements.

The first they tell you is that they are not responsible for any losses in the room or inside the car , BUT they don't provide any safe deposit box inside the room or in reception . As usual noisy and you will wake up as soon as cars or people move around your room . Funny size of the bed pillows which is the smallest I have ever seen , the size of a sofa through pillow . They don't try to save any energy and keep all lights on the whole night and they still use incandescent lights . Not nice to be in a national park and should take care of the environment. They use too many plastics , in amenities , glasses etc etc . Little interest in helping nature when that destination is to admire nature Definitely no interest in making things better . Will I stay again ? Don't think so

If you arrive at 3:45, don’t expect your room to be ready. They steadfastly refused anyone that wanted to check in even a wee bit earlier than 4 (witnessed this 3 days). If you don’t have an upgraded room, you get one chair outside that looks like a garage sale outcast. Yes, we had a beautiful view…but could not sit outside to enjoy together. We stayed in the motel part of resort. The room was fine and decorated in western style. The location is great, very close to trailheads and park. Restaurants in Torrey are close by and we never had a bad meal there. Skip the resort restaurant. Enjoyed the campfire in the evening.