Just landed back home yesterday and thought we had to share our thoughts on this hotel. It's been an amazing week and if you have any doubts about going, I hope this will put your mind at ease. ROOM We had a junior suite, which was a very spacious room for the four of us. It was very much true to the photos we saw beforehand, which suited us just fine. Whilst you could argue that the decor wasn't ”up-to-date”, I don't think that matters too much as we didn't spend much time in there other than to sleep. The balcony was a nice size and came with a little airing rack to hang towels on during the day. Our room overlooked the front of the building, so no poolside view but again, not an issue for us. Beds were super comfy and very welcoming during the hottest hours of the day for a quick rest and at the end of the evening's entertainment. Rooms were cleaned to a good standard each morning, generally quite early and the housekeeping team were very friendly whenever we passed by them in the halls (a theme that is consistent with the rest of the staff also). One thing we found was room cards were susceptible to being damaged when kept near phones, however reception were happy to reset these for us on the odd occasion we forgot to keep them separate from our personal devices. FOOD The main restaurant gave a variety of meals and desserts each day, rarely did we see the same thing presented twice. Good selection for the children also with plain pastas and sauces on offer for those with more selective tastes. Snack bar opened slightly after breakfast service finished (11:00) and also gave a nice selection of food, just not as large as offered in the main restaurant. Unlike other places we've been to, found that the food served here was also fresh and not just leftovers from previous food services being re-served which was nice to see. We sometimes opted to eat here instead of heading to the main restaurant for lunch. Soft drinks are self-serve thoughout both the restaurant and snack bar, which came in useful for when the kids wanted to refill their drinks. No need to be queueing up for several minutes just for a lemonade. POOLS/PARKS The pools opened up at 10:00, with various sizes and depths for all. The splash park was a lot of fun for the kids, they thoroughly enjoyed that and spent plenty of time on the mini water slides. There is a park for children a bit lower in the grounds. My only gripe with this from a health and safety view - there isn't a clear, safe path to it, it's downhill and there are a few trip hazards along the way to get there. However, the park itself is nice, kept in good order with a slide, swings and a rocker to be enjoyed by the younger children. Arcade on the lower floor is nice for spending some downtime. Found an air hockey table tucked away by the Bar Luna, which we got a few uses out of. ENTERTAINMENT Oh wow, where to begin. The entertainment team are always on the go, super friendly, approachable, and made the holiday great
54 Reviews