Holiday Inn Toronto International Airport, an IHG Hotel Guest Reviews
4.2/5
Very Good
50 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(10)
Close to airport(20)
Friendly owner(19)
Offers pick-up/drop-offs(17)
Easy to get around(17)
Convenient location(17)
Awesome stay(16)
Delicious breakfast(5)
Negative reviews(1)
Lulu
Standard Room
Stayed in Aug 2024
Business travellers
7 reviews
3.2/5
Posted on Aug 25, 2024
Located near the airport.Free shuttle bus service is available 24 hours a day, which is very convenient.The bus driver service is also very good.Breakfast is fine.是It is also very convenient to travel by bus around.The service front desk and lobby have a good attitude.
kos
Standard Room
Stayed in Sep 2024
Solo travellers
3 reviews
2.5/5
Posted on Oct 24, 2024
The hotel room was quite dirty, The table has the oil stink on it, the floor also had chips. Quite disappointment. But the staffs were friendly and efficient.
Gary Fang
Two Queen Room
Stayed in Aug 2024
Family
2 reviews
3.2/5
Posted on Aug 9, 2024
Called the front desk and was told the shuttle bus should be there in every 30 minutes, but we waited over an hour and it didn’t show up. Then we decided to take the taxi. Called several times, couldn’t get fixed. Very poor service
Jianshi
Standard Room
Stayed in Oct 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
Nice location with clean room and multiple amenities around the hotel.
Darren611
Two Queen Room
Stayed in Jul 2023
Solo travellers
33 reviews
4.7/5
Amazing
Posted on Jul 19, 2023
The hotel is near the airport and has a free shuttle which is convenient. The room is a little bit plain and feels kinda dated. Maybe even a little shabby. Definitely not worth the money but being so close to the airport they can charge whatever they want. But overall, not disappointed.
Guest User
Standard Room
Stayed in Mar 2023
Family
2 reviews
4.7/5
Amazing
Posted on Mar 13, 2023
Things in the room were good, except a reading light went out which was soon fixed by the repaired man. In general the hotel staff were friendly and polite. Suggest to have a desktop light on the desk adjacent to the TV set. A very good shuttle bus service to and from the airport was provided.
Hannah in Canada
1 King Bed Standard Low Floor
Stayed in Aug 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
Had a delayed flight so had to stay the night , this place is perfect for that and if you have an early flight in the morning. Short walking distance from terminals
Mitch
1 King Bed Standard Low Floor Refrigerator
Stayed in Jun 2023
Other
2 reviews
3.7/5
Posted on Jul 4, 2023
Basic airport hotel. Clean and functional for a layover. Shuttle to and from airport. No issues to report.
Anonymous User
1 King Bed Standard Low Floor Refrigerator
Stayed in Jun 2023
Family
4 reviews
3.7/5
Posted on Jul 5, 2023
The bed smells stinky, the next day had to wash my hair again because the smell stays. Staffs were pretty friendly.
Rosalind
1 King Bed Standard Low Floor
Stayed in May 2023
Other
4 reviews
4.0/5
Very Good
Posted on May 15, 2023
Rooms are very outdated, bathroom walls, dirty bathroom door is a sliding door, which is about 3 inches opened from the wall no privacy when using washroom ,
Small mini fridge just laid on the floor with a microwave laid on top
We felt like we were staying in hostile, paid $266 for the night, which was outrageous the room was probably only worth $99
Staff friendly, the lounge, clean and updated
GeoSmart NetZero
Two Queen Room
Stayed in Apr 2023
Business travellers
9 reviews
5.0/5
Outstanding
Posted on May 18, 2023
Great hotel, clean and had all the amenities required. Close to airport with shuttles available. Also offer long term parking while your away.
AC
Two Queen Room
Stayed in Aug 2022
Family
18 reviews
4.7/5
Amazing
Posted on Aug 31, 2022
The hotel provides shuttles pick up from the airport, it is good choice for those who has late night arrival. You can have a 15 minutes walk to nearby convenient shops. The checkin process is quick and professional. The room is clean. What I appreciate most is the breakfast, with lots of varieties, and good services.
Guest User
Two Queen Room
Stayed in Sep 2024
Couples
27 reviews
4.0/5
Very Good
Posted on Sep 30, 2024
The hotel's pick-up bus at the airport was quite punctual, just outside the airport arrival hall, in a dedicated area. There are also several restaurants around the hotel, within a five-minute walk.
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wwyj
Two Queen Room
Stayed in Oct 2024
Travel with friends
135 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is very close to the airport. The shower in the room is not easy to use. The water is too small and the switch is not easy to use. The air conditioner is loud. The breakfast is good.
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annieh
Standard Room
Stayed in Aug 2024
Family
2 reviews
4.2/5
Very Good
Posted on Sep 7, 2024
It's very convenient to use the shuttle bus near the airport. The room is large and it's good for a temporary stay.