Manuel Estrada C
My experience at this property was extremely negative, and I do not recommend it under any circumstances.
The only positive aspect was that the bed was comfortable. However, this does not compensate for the serious issues related to noise, security, misleading information, and host behavior.
From approximately 4:00 AM to 7:00 AM, there was constant noise inside the property: running, shouting, and heavy footsteps. It was impossible to sleep. I have video evidence of this situation. This was not an isolated incident but part of the normal environment of the house.
This is not a typical hotel-style accommodation as presented. It is a shared family home where the host and their children live, which is not clearly disclosed. This significantly impacts the guest experience.
Regarding security and privacy:
* The room cannot be properly locked when leaving
* The door design does not provide real privacy
This creates legitimate concerns about personal belongings.
There is also misleading information:
* Breakfast is mentioned but was never provided
* Common areas, especially the kitchen, have strong and unpleasant odors
The host (Tracy) was unprofessional and confrontational. Instead of resolving the issues, I was pressured to leave the property, including being told to check out before a specific time to receive a refund.
This shows a lack of customer care and a focus on removing the guest rather than solving problems.
In summary:
* No proper rest
* No adequate privacy or security
* Misleading listing
* Poor handling of complaints
I had to leave because it was not possible to continue staying under these conditions.
I strongly recommend future guests read all negative reviews carefully, as many describe the same recurring issues.