The service was excellent. Luggage can be checked in and out, and the process is well-managed through a mobile app, allowing you to track its status at any time. Checking in felt a bit like a lucky dip, as all the Wuzhen guesthouses are part of the same complex, and you don't know which specific building you'll get. However, it turned out to be a wonderful surprise! Our guesthouse was right behind Zhaoming Academy, centrally located in Xizha and not too far from the exit. All the guesthouses are old buildings, and the interiors are beautifully decorated! The best part was not only that the guesthouse was surrounded by water on two sides, but our room was also right by the water. Lying in bed, watching the rippling patterns on the ceiling and listening to the birds chirp was incredibly relaxing. The air conditioning was already turned on before we arrived. Breakfast was fantastic; we sat outside by the water, surrounded by flowers. There were also some services we didn't use, like the free shuttle buggies within the scenic area, which you can call for when you're leaving. But we didn't end up using them.
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