The service of the hotel itself is pretty good. They upgraded the room type at the beginning and provided breakfast for free. However, the soundproofing of the room was average, and there was a leak in the bathroom on the first day. Later, the store manager and the owner came to temporarily deal with it. After the treatment, they agreed to give me a free breakfast. I changed rooms and was told that they would upgrade the room type the next day. However, the suite was no longer available the next day, and later I was told that I could not upgrade and had to change rooms. After negotiation, I was given a day's free room fee (5-star rating required). I still want to remind the hotel not to make promises that it cannot fulfill casually. Customers will take it seriously. The experience of a hotel that was originally good has deteriorated because of this incident.
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