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5 star

Mandarin Oriental, Tokyo
4.6/570 Reviews

Mandarin Oriental, Tokyo

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|2.86km from The Ueno Royal Museum
For various reasons we had to extend our stay by another night and were pleased to do so. It allowed us to experience K’shiki restaurant as well as Tapas Molecular Bar which we were already booked into. Osamu Okazaki ensured that our check in went extremely smoothly and offered services which made us feel very welcomed. He really did relieve the stress that had been caused by the day’s events. The room was magnificent and allowed us to totally unwind. The hotel is close enough to places of interest to fill your time if needs be. The restaurants were exceptional. K’shiki with it’s vague nod towards italian cuisine was exceptional. We chose Chef’s Dinner Menu and each course was interesting and surprising. Service was exceptional. Tapas Molecular Bar is one of those restaurants which is really special in the world. It’s hard to write a review without ruining the surprises. Suffice to say with only seating for eight you really do need to consider your reservation well in advance. Chef Kento Ushikubo is as talented as it gets. His food is intense in taste, creative and in many cases just baffling. He could almost be a member of the Magic Circle with the illusions he creates. One of the most thoughtful and considerate people I have met, and meet him you do because he is with you preparing everything throughout the meal, you just wanted to applaud with a standing ovation at the end. He made it particularly special for our wedding anniversaries and I can’t say how because it would spoil another illusion. I was just staggered that with all our experience of eating throughout the world we were introduced to new experiences. Spoiler alert; I cannot believe his ‘powdered ice cream’ has not been ‘borrowed’ by other chefs. Sadly, unless we manage to return, some of those experiences will be a once in a lifetime event. Thank you for a memorable evening
HOSHINOYA Tokyo
4.7/578 Reviews

HOSHINOYA Tokyo

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|2.91km from The Ueno Royal Museum
I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry
Four Seasons Hotel Tokyo at Otemachi
4.7/553 Reviews

Four Seasons Hotel Tokyo at Otemachi

Tokyo Station/Nihonbashi/Akihabara/Kinshicho Tokyo|2.93km from The Ueno Royal Museum

Latest booking 12 hrs ago

I am lucky enough to stay at a high-end hotel once or twice per year. Let me start by saying I am indifferent between most high-end chains and standard Westins/Marriotts/Hiltons, etc. Four Seasons hotels are different--you can always see and feel what you are paying for. The new Four Seasons at Otemachi exemplifies this. Needless to say, the public spaces and rooms are beautiful. Both the design and execution of the design are magnificent. If you are a connaisseur of construction quality, you will see what I mean. In terms of fit and finish, it is to a building what a Lexus is to a car. More important than the physical space, though, is the staff. Within a day of being here, it seemed to be that everyone knew who I was (so behave yourself, because you don't want to develop a bad reputation here). I ate breakfast (it comes with the room) here, as well as one lunch in the Italian restaurant and one dinner at the bar. The food, while generally not Japanese per se, had Japanese flair. The smoked salmon in my first-day breakfast salad was special, as was the veal salad and turbot with edamame pure' I had for lunch. The Japanese breakfast featured cod marinated in miso, which is something I enjoy, and it did not disappoint. The Waygu burger I had for dinner was better than fine but didn't quite match my favorite in Los Angeles, which is the burger at the bar of Cut. The waitstaff was attentive without hovering, and the bartender, Keith Motsi, was named the best bartender in Asia last year. I am not surprised. He won me with his familiarity of Hemingway's drinking habits, and his perfectly executed, bone dry, stirred martini (he rinses both the carafe and glass with vermouth before pouring in the gin). The pool is stunning, although I am mildly disappointed that it has no deep end. Alas, shallow pools seem to be the way it is with all hotels these days. New hotels usually have to go through a shakedown period before they find their footing, and it was pretty clear to me the Otemachi Four Seasons is already well grounded. Currently, it is expensive, but not crazy expensive. I wish them much success.

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Business travel

Hotel New Ueno
4.3/586 Reviews

Hotel New Ueno

Ueno/Asakusa/Ryougoku Tokyo|0.25km from The Ueno Royal Museum
Good side: very close to Ueno Station, some waiters will speak a few English, the waiters are very warm, the breakfast is very good, the room is clean. Bad aspect: the hotel is a bit dated, my room has a musty smell, the room can't see the scenery except the concrete wall - the hotel is surrounded by concrete walls, not connected to another hotel. I stayed here for one night and it is very close to Ueno Station. From Asakusa exit or Ueno station exit, walk down the steps, cross the road at the crosswalk (no traffic lights) and turn left, cross the road then turn left, then walk less than half a street, this hotel appears on your right hand side. Staff are friendly. I checked in at 1 pm. Arrived at the hotel at 10 am, and after paying the room fee, I asked the waiters, because I was going to see a friend in Shibuya, can the hotel help me with my luggage. They were happy to help me with my luggage and when I came back my luggage was already in my room. I booked a double room because it didn’t look much bigger than a single room and I was happy I did. The room was small...but after all this is Tokyo...I’ve lived in smaller. The bed is a typical bed... It is not bad with other Japanese hotels I have stayed in. The bed is similar to the American double bed... It is a little smaller. Breakfast cost about 1,000 yen... Japanese breakfast. A more detailed discussion will be held later. Breakfast was a bit expensive, but it wasn’t expensive for my harvest, many places were open in the morning and the type of food here wasn’t quite in line with my low carb diet (mostly desserts and cooked food). As mentioned, my room had a musty smell but it was just one night, the price was below $100. The room itself was clean, the room had flat TV, small table, no wardrobe, but there were hangers and hooks to put clothes. There was an alarm in the room and the bathroom had shampoo, conditioner and soap. When I checked in, the waiter gave me a bag of lotion for the foam bath. The air conditioning was very good, in fact, my room became very cold so I turned it off. I have many hotels in Japan where the air conditioner doesn't even cool. My room was quiet. The only time I could hear someone talking was when I went downstairs to the lobby. My room number was 702, in a corner. Breakfast is served from 7am to 9am and the restaurant is located on the ground floor of the hotel. Nothing special but the food is good. When you walk into the restaurant, cold meals are already set on the table, such as Japanese stew (salted vegetables), seaweed (seaweed used to make rice side dishes), jade (Japanese omelet) and so on. When you show them the breakfast label on your door card, the waiter will take you to your seat, and in a short while the waiter will bring me the grilled salmon, miso soup and rice I want. It's already very full for me to eat. I saw a few Japanese men order natto, I didn't want it, they ordered extra rice, there is no charge here. The waiter brought me a cup of green tea and a small cup of orange juice. I asked for a glass of water, and if I wasn't so full, I'm sure they would give me more orange juice if I opened up. The network here is wired LAN, but there is no connection point (it looks a bit like a telephone line). The hotel I stayed in Takasaki has an interface and my router has a socket. So basically I have two sockets. The hotel lobby has Wi-Fi, but the lobby is small, crowded, and smoking is allowed there. After breakfast, I took my iPad to the lobby to go online, and just connected to the Internet, two people sat down to smoke. It was disgusting. The hall looked a bit crowded... two tables, with about 4-6 chairs next to it, some of the luggage of the residents piled up, two computers on one table, coffee machine, big TV, a large copier, and some other things. It felt good when there were no people in the lobby...but when there were a lot of people, it looked crowded and small. On the last day in Tokyo, I left the room at 10am and they let me leave my luggage in the lobby when I was out. When I returned, there was still 40 minutes of free time to kill before I went to the airport, and they were happy to let me stay in the lobby and even turned on the TV for me. It was convenient to go around near Ueno Station. I took the Yamanote Line to Harajuku and Shinjuku for less than 200 yen (about 20 minutes). I took the Hibiya subway line (then the Tsukiji Fish Market on foot) from Ueno Station to Tsukiji Station - about 15 minutes. Kyodo Station (Airport Train) is just across the road from Ono Station (about $30 to the airport, 45 minutes drive). There are many shops and restaurants next to the station. On the other side of the station is Ono Park, you can go there if you have time. There are temples, gardens, museums, zoos and so on. It’s free to go to the park, but the zoo charges and so on. I turned around the park for an hour and a half and haven’t turned around half.
Centurion Hotel&Spa Ueno Station
4.2/582 Reviews

Centurion Hotel&Spa Ueno Station

Ueno/Asakusa/Ryougoku Tokyo|0.33km from The Ueno Royal Museum
We stayed 5 nights in Standard Double room (Main building) on third floor. The hotel is very convenient, 3 mins walk to Ueno station, plenty of restaurant, cafes, shopping, convenient stores. Our room double bed on the side, with dressing table and 3 seated sofa, which give us plenty of room to sit and open the luggage. Bathroom with nice bathtub. We don't have heated toilet as it was not working, we try to call the front desk, leave a note on the bathroom door to the housekeeping, didn't get fixed during our 5 nights. Check in and front desk is located on 2nd floor, the public onsen, vending machines and smoking area is also on the same floor, not much privacy if you're wearing hotel robe and slipper for onsen or if you just want to have a smoke. If you are a light sleeper, please request the room on higher floor, it's very noisy on the street even after midnight and early morning because of the restaurants and bars, also we can hear the 2nd floor public onsen and water noise from our room in the middle of the night during our stay. Our booking included breakfast and due to covid 19, they don't served buffet, mainly served with japanese style and we can choose from rice or bread, they didn't change the menu and we have the same food every day, breakfast time is from 7am to 9am, my advise is there are plenty of cafes, not worth to pay top price for breakfast. Also the hotel have main building and annex building, and they are completely different place where annex building is around the corner on the side street. Centurion had several hotel in Ueno, make sure you have the correct address details. There is only one small lift (2 ppl with 2 luggage will fill the lift) for the whole hotel, we stayed during non peak season and quite often we were waiting some time for the lift, there was a note in the reception to encourage guests to use the stairs instead.

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Reviews for Tokyo Hotels

Searching for hotels near The Ueno Royal Museum? Compare room rates and reviews to find your ideal stay.
Hotel Kangetsuso
3.4/51 Reviews
Ueno/Asakusa/Ryougoku
The hotel is in a good location, just across the road from Ueno Park, next to JR Ueno Station, and about 3 minutes walk from Ueno-Machi-cho, Ueno, very convenient. The room has complete toiletries, no need to bring it, there is a hot water bottle, I don't see the hair dryer, I guess I will give it to the front desk. I can't use my hair too short, so I didn't ask. No matter the breakfast, there are a lot of places to eat next to the hotel. There is a ramen noodle restaurant that opens at five o'clock in the morning. If you go out early, you can solve it there. 7-11 can also be located next to 100. The front desk is old man, but simple English can communicate, there is no translation software. Free luggage storage. Overall cost-effective hotel.
Hotel New Ueno
4.3/586 Reviews
Ueno/Asakusa/Ryougoku
Good side: very close to Ueno Station, some waiters will speak a few English, the waiters are very warm, the breakfast is very good, the room is clean. Bad aspect: the hotel is a bit dated, my room has a musty smell, the room can't see the scenery except the concrete wall - the hotel is surrounded by concrete walls, not connected to another hotel. I stayed here for one night and it is very close to Ueno Station. From Asakusa exit or Ueno station exit, walk down the steps, cross the road at the crosswalk (no traffic lights) and turn left, cross the road then turn left, then walk less than half a street, this hotel appears on your right hand side. Staff are friendly. I checked in at 1 pm. Arrived at the hotel at 10 am, and after paying the room fee, I asked the waiters, because I was going to see a friend in Shibuya, can the hotel help me with my luggage. They were happy to help me with my luggage and when I came back my luggage was already in my room. I booked a double room because it didn’t look much bigger than a single room and I was happy I did. The room was small...but after all this is Tokyo...I’ve lived in smaller. The bed is a typical bed... It is not bad with other Japanese hotels I have stayed in. The bed is similar to the American double bed... It is a little smaller. Breakfast cost about 1,000 yen... Japanese breakfast. A more detailed discussion will be held later. Breakfast was a bit expensive, but it wasn’t expensive for my harvest, many places were open in the morning and the type of food here wasn’t quite in line with my low carb diet (mostly desserts and cooked food). As mentioned, my room had a musty smell but it was just one night, the price was below $100. The room itself was clean, the room had flat TV, small table, no wardrobe, but there were hangers and hooks to put clothes. There was an alarm in the room and the bathroom had shampoo, conditioner and soap. When I checked in, the waiter gave me a bag of lotion for the foam bath. The air conditioning was very good, in fact, my room became very cold so I turned it off. I have many hotels in Japan where the air conditioner doesn't even cool. My room was quiet. The only time I could hear someone talking was when I went downstairs to the lobby. My room number was 702, in a corner. Breakfast is served from 7am to 9am and the restaurant is located on the ground floor of the hotel. Nothing special but the food is good. When you walk into the restaurant, cold meals are already set on the table, such as Japanese stew (salted vegetables), seaweed (seaweed used to make rice side dishes), jade (Japanese omelet) and so on. When you show them the breakfast label on your door card, the waiter will take you to your seat, and in a short while the waiter will bring me the grilled salmon, miso soup and rice I want. It's already very full for me to eat. I saw a few Japanese men order natto, I didn't want it, they ordered extra rice, there is no charge here. The waiter brought me a cup of green tea and a small cup of orange juice. I asked for a glass of water, and if I wasn't so full, I'm sure they would give me more orange juice if I opened up. The network here is wired LAN, but there is no connection point (it looks a bit like a telephone line). The hotel I stayed in Takasaki has an interface and my router has a socket. So basically I have two sockets. The hotel lobby has Wi-Fi, but the lobby is small, crowded, and smoking is allowed there. After breakfast, I took my iPad to the lobby to go online, and just connected to the Internet, two people sat down to smoke. It was disgusting. The hall looked a bit crowded... two tables, with about 4-6 chairs next to it, some of the luggage of the residents piled up, two computers on one table, coffee machine, big TV, a large copier, and some other things. It felt good when there were no people in the lobby...but when there were a lot of people, it looked crowded and small. On the last day in Tokyo, I left the room at 10am and they let me leave my luggage in the lobby when I was out. When I returned, there was still 40 minutes of free time to kill before I went to the airport, and they were happy to let me stay in the lobby and even turned on the TV for me. It was convenient to go around near Ueno Station. I took the Yamanote Line to Harajuku and Shinjuku for less than 200 yen (about 20 minutes). I took the Hibiya subway line (then the Tsukiji Fish Market on foot) from Ueno Station to Tsukiji Station - about 15 minutes. Kyodo Station (Airport Train) is just across the road from Ono Station (about $30 to the airport, 45 minutes drive). There are many shops and restaurants next to the station. On the other side of the station is Ono Park, you can go there if you have time. There are temples, gardens, museums, zoos and so on. It’s free to go to the park, but the zoo charges and so on. I turned around the park for an hour and a half and haven’t turned around half.
Hotel Resol Ueno
4.6/5174 Reviews
Ueno/Asakusa/Ryougoku
I think it is 2 〜 3 minutes walk from Asakusa Guchi from Ueno Station Central Ticket Ticket. It was very convenient because there were many restaurants and convenience stores nearby. The hotel room booked a twin. The bed and bathtub were large and rested slowly. The amenities were taken by themselves from the front desk, with cleaning, face washing form, makeup water, emulsion, and bath salts. Breakfast was a good amount of sandwiches, soup, drinks, yogurt and delicious. It's good when it's crowded because you can carry it to the room. I don't care about the noise and it was a hotel I wanted to use again. Thank you.
Mitsui Garden Hotel Ueno - Tokyo
4.4/5465 Reviews
Ueno/Asakusa/Ryougoku
Situated at a very convenient location (near Ueno station). Room is also spacious for Japan’s standard and clean. Check in and check out process was very fast as it is conducted via the use of machines. We were very lucky to be able to immediately checked into our room prior to the usual check in time as the room was ready. We were very glad about it! Service was quick as well when we requested for additional pillows. The pillows and bed were very comfortable! Will definitely return!
Ueno Station Hostel Oriental 1
4.1/5145 Reviews
Ueno/Asakusa/Ryougoku
I used Ueno Station Hostel Original 1 near Ueno Station while traveling to Tokyo, Japan last year. You can experience a Japanese hotel famous for its capsule hotel. There is a station right in front of it, so I recommend it to tourists who have to use public transportation. You can get off the subway late at night and enter the hostel safely. The inside of the hostel is really clean. You can see several employees cleaning up every morning. Discard them all and replace them with new pillows and blankets. I used the bathroom together but it was good to clean it up. I went on a trip in winter and walked around outside all day, so it was cold, but warm water came out of the bathroom, so it was good. There was a convenience store just downstairs, so when I was hungry at night, I could look back on my day of traveling by buying and eating food from the convenience store.
Hotel Sunroute Stellar Ueno
4.1/535 Reviews
Ueno/Asakusa/Ryougoku
The front desk correspondence is normal. I told him I wanted to borrow an umbrella because of the rain pattern, and the room number was confirmed. I was asked when I returned. The room is easy to use, but the impression that there is a step in the unit bus is a hotel a long time ago. Breakfast is a half Viking that chooses the main, but the same menu is arranged for the guest who comes later, and it doesn't come after a while, so if I ask the attendant if I'm still preparing, ”I'm preparing now.” I felt cold with a response without a word and no affection. Overall, the hard side is not bad, but the response of the person is bad.

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