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Recommended Tokyo Hotels

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5 star

The Tokyo Edition, Toranomon
4.3/5114 Reviews

The Tokyo Edition, Toranomon

Tokyo|0.39km from Sen-oku Hakukokan Museum

Latest booking 10 hrs ago

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5336 Reviews

Mitsui Garden Hotel Roppongi Tokyo Premier

Akasaka/Robbongi/Azabu Tokyo|0.56km from Sen-oku Hakukokan Museum

Latest booking 13 hrs ago

The rooms are clean and the garden hotel is rare and there is no public bath, but the location of Roppongi is no problem. The decoration of the entrance was nice, and the restaurant on the top floor had a terrace seat and the Tokyo Tower was also visible, and the hard side was good. But the problem is the service side. I stayed at 5/11 (water), but I was very disappointed with the breakfast staff the next day. Lower male staff wearing blue shirts at the breakfast restaurant. I didn't get a breakfast ticket, and when I tried to enter the store, I stayed overnight? I was suspected, and I asked for an examination, and I answered only ”it's okay” without expression while looking at the PC screen for a while. What is it? I'm sorry to have not given the ticket, even if it is not my mistake, or I'm sorry to have you wait, or I'm supposed to say it in a normal business hotel? In addition, the mask case passed was also red source, so can you change it? When I ask, I only answer ”it's okay”. It may be a habit, but the customer service level of the Yasui sake shop. And I poured a drink and handed it to the place where my hand was blocked.What is ”Mitsui Premier”? The restaurant the day before was a good response to the cold and prepared heating and blankets, and the breakfast itself was also non-al sparkling wine and Japanese shake The hard side is really substantial as a business hotel class. However, I really realized this time that it would be a disgusting stay here with one staff. I have often chosen Mitsui Hotel and stayed, but I will think about what to do in the future. Please give the staff a name card?

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Breakfast

Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.7/582 Reviews

Andaz Tokyo Toranomon Hills- A Concept by Hyatt

Tokyo|0.78km from Sen-oku Hakukokan Museum
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
Keio Presso Inn Akasaka
4.2/543 Reviews

Keio Presso Inn Akasaka

Tokyo|0.79km from Sen-oku Hakukokan Museum
I can't spend it comfortably because the facilities are new. I didn't care about cleaning and water discharge. The air cleaner was also in each room and was saved at this time. The desk is also large, the outlet is also 2 on the desk, 1 on the bed. Recently, there are some hotels with chargers, but there are no chargers or USB outlets, so I think it's better to have them if necessary. The room feels like where to spread the suitcase, but there was more space between the bed and the desk than I thought, and there was no problem using it alone. This room seems to be able to stay up to 2 people, but if it is not so big, I don't think the bed feels so tight even for 2 people. There is instant coffee and tea. There is no water. If you stay, you will have free breakfast (6:30~). Muffin, croissant, soup (5 kinds: bean soup, corn soup, consomme, miso soup, etc.), cabbage, mini cutlet, scrambled egg, yogurt, coffee, etc. I don't have to think about breakfast, so I think it's good for 1 days and 2 days. You may get tired of going on 3 days. But it's free. As for the location, I saw it from the exit as soon as I left Akasaka Station 5b exit. It is close. There were supermarkets, convenience stores, stabas, pharmacies, etc., and there were restaurants in the building near TBS, and there were celery and lunch boxes in the basement of the building of ***. Mac, dotol, etc. are also nearby and convenient. Akasaka Mitsuki Station is a little walk compared to Akasaka Station. There were many Chiyoda lines using Akasaka station, so it was the main station of Akasaka station, and it was about to use Akasaka Mitsuki station by route, so there was no problem.
Candeo Hotels Tokyo Roppongi
4.1/5123 Reviews

Candeo Hotels Tokyo Roppongi

Akasaka/Robbongi/Azabu Tokyo|0.83km from Sen-oku Hakukokan Museum

Latest booking 24 hrs ago

Overall this place was just ok. Japan has a high bar for hotels, most of them are going to be good, if not great. This hotel just has a lot of small annoyances that add up and made it my least favorite hotel out of the four I stayed at on this trip. First the good: Good location within walking distance of the two big malls in Roppongi, Tokyo Midtown and Roppongi Hills. Two metro lines stop nearby. The hotel itself is nice but feels slightly dated. There’s a view of Tokyo Tower from most of the rooms but especially higher floors. Overall I liked Roppongi. It seems like a place where real Tokyoites live and work as opposed to the more popular places mobbed by tourists. The bad: The bathrooms. Incredibly small, with absolutely no space between the toilet, bathtub, and sink. I know Tokyo rooms are small but this bathroom is especially bad. Also, the floor in the bathroom is sunken, as in lower than the rest of the room so you have to step down every time you enter. This caught me by surprise more than once. Also the floor felt a bit unstable…kind of like it was made of a plastic layer you stand on above the real floor. At least it was clean. There’s a lot of weird unsafe parts of the room, which is especially a worry with kids. The step down into the bathroom I mentioned. There’s a sharp edge next to the bed on the couch/nightstand that I scratched myself on. There’s a glass table with pointy edges that just feels out of place in the tiny room. The plugs and light switches are right in the middle of the bed headrest which makes them easy for kids to play with and makes it so your charging cables are running across the bed. The elevator is annoying. It ALWAYS stops on the 3rd floor (reception) no matter what. The ground level exit is on the 2nd floor, so you always stop unnecessarily on 3 when either entering or exiting the hotel. The 1st floor is inexplicably the parking area behind the hotel, don’t get caught assuming the first floor is the ground level exit. There’s a real lack of breakfast in the area. The hotel breakfast opens later (7:30?), we never went because it was too late. One day we just gave up and ate breakfast at FamilyMart. Roppongi is not well connected to the rest of Tokyo on the Metro. Most places you want to go are going to require a transfer. Neither of the lines that stop near the hotel go directly to Tokyo station. Both Haneda and Narita require extra transfers. Even Shibuya which is not far away at all requires two trains or a bus. Especially annoying if you have luggage or kids in tow.

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Reviews for Tokyo Hotels

Searching for hotels near Sen-oku Hakukokan Museum? Compare room rates and reviews to find your ideal stay.
Hotel Villa Fontaine Grand Tokyo-Roppongi
4.3/5178 Reviews
Akasaka/Robbongi/Azabu
The hotel is in the Izumi garden building, and the taxi navigation often takes a short detour to the other side of the hotel, and the signs are very clear. Downstairs is the subway station, which is convenient for travel. Walk for 10 minutes to Roppongi Shopping Street, and I feel that there are more international friends than Japanese. The hotel service is quite good. The room refrigerator cannot fit the large items that need to be refrigerated. The lobby manager helped to put them in the hotel refrigerator, which solved the top priority, which is very good.
The Okura Tokyo
4.7/589 Reviews
A very good hotel. The front office checked in very professionally and quickly. They answered a lot of questions. The various package services were very responsive. The breakfast was delicious. I tried several restaurants. The dishes were very good. The cleaning service was very timely every day. Very well done too.
Ana InterContinental Tokyo, an IHG Hotel
4.2/5135 Reviews
The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
The Tokyo Edition, Toranomon
4.3/5114 Reviews
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Livegrace Hotel Akasaka
0/50 Reviews
0
Very nice room, our family of four will not feel crowded at all. There are also two toilets in the room, which reduces the inconvenience of using the toilets at the same time. Moreover, the clothes dryer, washing machine, iron and drying rack in the room are right to go. It is very convenient to organize clothes. The facilities in other spaces are also very complete. The decoration of the whole room is especially intelligent, the accommodation experience is particularly comfortable, and the surrounding area is also special. Prosperous, Jiatong is convenient, and it is also very suitable for shopping and shopping. It is a good place for tourism.
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5336 Reviews
Akasaka/Robbongi/Azabu
The rooms are clean and the garden hotel is rare and there is no public bath, but the location of Roppongi is no problem. The decoration of the entrance was nice, and the restaurant on the top floor had a terrace seat and the Tokyo Tower was also visible, and the hard side was good. But the problem is the service side. I stayed at 5/11 (water), but I was very disappointed with the breakfast staff the next day. Lower male staff wearing blue shirts at the breakfast restaurant. I didn't get a breakfast ticket, and when I tried to enter the store, I stayed overnight? I was suspected, and I asked for an examination, and I answered only ”it's okay” without expression while looking at the PC screen for a while. What is it? I'm sorry to have not given the ticket, even if it is not my mistake, or I'm sorry to have you wait, or I'm supposed to say it in a normal business hotel? In addition, the mask case passed was also red source, so can you change it? When I ask, I only answer ”it's okay”. It may be a habit, but the customer service level of the Yasui sake shop. And I poured a drink and handed it to the place where my hand was blocked.What is ”Mitsui Premier”? The restaurant the day before was a good response to the cold and prepared heating and blankets, and the breakfast itself was also non-al sparkling wine and Japanese shake The hard side is really substantial as a business hotel class. However, I really realized this time that it would be a disgusting stay here with one staff. I have often chosen Mitsui Hotel and stayed, but I will think about what to do in the future. Please give the staff a name card?

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