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Recommended Tokyo Hotels

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5 star

The Tokyo Edition, Toranomon
4.3/5114 Reviews

The Tokyo Edition, Toranomon

Tokyo|0.13km from Tomo museum of art.

Latest booking 23 hrs ago

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.7/582 Reviews

Andaz Tokyo Toranomon Hills- A Concept by Hyatt

Tokyo|0.45km from Tomo museum of art.
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

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Business travel

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Breakfast

Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5336 Reviews

Mitsui Garden Hotel Roppongi Tokyo Premier

Akasaka/Robbongi/Azabu Tokyo|0.89km from Tomo museum of art.
The rooms are clean and the garden hotel is rare and there is no public bath, but the location of Roppongi is no problem. The decoration of the entrance was nice, and the restaurant on the top floor had a terrace seat and the Tokyo Tower was also visible, and the hard side was good. But the problem is the service side. I stayed at 5/11 (water), but I was very disappointed with the breakfast staff the next day. Lower male staff wearing blue shirts at the breakfast restaurant. I didn't get a breakfast ticket, and when I tried to enter the store, I stayed overnight? I was suspected, and I asked for an examination, and I answered only ”it's okay” without expression while looking at the PC screen for a while. What is it? I'm sorry to have not given the ticket, even if it is not my mistake, or I'm sorry to have you wait, or I'm supposed to say it in a normal business hotel? In addition, the mask case passed was also red source, so can you change it? When I ask, I only answer ”it's okay”. It may be a habit, but the customer service level of the Yasui sake shop. And I poured a drink and handed it to the place where my hand was blocked.What is ”Mitsui Premier”? The restaurant the day before was a good response to the cold and prepared heating and blankets, and the breakfast itself was also non-al sparkling wine and Japanese shake The hard side is really substantial as a business hotel class. However, I really realized this time that it would be a disgusting stay here with one staff. I have often chosen Mitsui Hotel and stayed, but I will think about what to do in the future. Please give the staff a name card?

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Reviews for Tokyo Hotels

Searching for hotels near Tomo museum of art.? Compare room rates and reviews to find your ideal stay.
The Okura Tokyo
4.7/589 Reviews
A very good hotel. The front office checked in very professionally and quickly. They answered a lot of questions. The various package services were very responsive. The breakfast was delicious. I tried several restaurants. The dishes were very good. The cleaning service was very timely every day. Very well done too.
The Tokyo Edition, Toranomon
4.3/5114 Reviews
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Hotel Toranomon Hills
4.6/551 Reviews
It's a new hotel, not in the central business district, not far from Tokyo Tower. Everything is good, except that the room feels a bit smelly. The hotel room is well designed. The floor I live on has a lounge, and the breakfast is more Western-style. There is a ramen restaurant downstairs in the hotel that is very delicious and is recommended by Michelin.
Ana InterContinental Tokyo, an IHG Hotel
4.2/5135 Reviews
The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.7/582 Reviews
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
Hotel Villa Fontaine Grand Tokyo-Roppongi
4.3/5178 Reviews
Akasaka/Robbongi/Azabu
The hotel is in the Izumi garden building, and the taxi navigation often takes a short detour to the other side of the hotel, and the signs are very clear. Downstairs is the subway station, which is convenient for travel. Walk for 10 minutes to Roppongi Shopping Street, and I feel that there are more international friends than Japanese. The hotel service is quite good. The room refrigerator cannot fit the large items that need to be refrigerated. The lobby manager helped to put them in the hotel refrigerator, which solved the top priority, which is very good.

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Tokyo: Where Tradition Meets Futurism

Tokyo, Japan's bustling capital, is a fascinating city where the past coexists with the future. A hub of innovation, fashion, and gastronomy, Tokyo combines ultramodern architecture with centuries-old temples and shrines. It's an urban jungle that pulsates with energy, offering endless discoveries for visitors.

Journeying to Tokyo

Tokyo is served by two airports: Narita International Airport, handling the majority of international flights, and Haneda Airport, mostly for domestic flights and some international routes. The city has an extensive and efficient public transportation system, with its subway and train lines being the most convenient ways to travel.

The official currency is the Japanese Yen (JPY), and the main language is Japanese. English is not widely spoken, but signs in English are common in tourist areas. Japan's visa policy varies by nationality, so it's advised to check your requirements before traveling.

Tokyo's Must-Visit Attractions

Begin your Tokyo adventure in Asakusa, where the historic Senso-ji Temple resides. Experience the neon-lit chaos of Shibuya Crossing and the fashion-forward streets of Harajuku. Explore the high-tech district of Akihabara, the haven for anime and electronics.

Marvel at the views from the Tokyo Skytree, or lose yourself in the natural beauty of the Imperial Palace East Gardens. Savor Tokyo's renowned food scene, from sushi and ramen to street snacks in Tsukiji Fish Market.

Weather & Best Time to Visit Tokyo

Tokyo experiences a humid subtropical climate with four distinct seasons. Summers can be hot and humid, while winters are generally mild with occasional snowfall. The best times to visit are spring (March to May) for cherry blossom season and autumn (September to November) for the vibrant fall foliage. Layered clothing is recommended to adapt to changing temperatures in Tokyo.

Choosing Your Ideal Hotel in Tokyo

Tokyo offers a range of accommodations to suit different needs. For proximity to shopping and entertainment, the Shinjuku district is ideal, with luxury hotels like Park Hyatt Tokyo. Asakusa, with hotels like Asakusa View Hotel, offers a more traditional neighborhood feel.

Capsule hotels like The Millennials Shibuya provide a uniquely Japanese budget-friendly option. For business travelers, the Conrad Tokyo in the Shiodome area offers convenience and luxury. The contemporary design of TRUNK(HOTEL) in Harajuku will please Instagram-lovers.

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