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Reviews for Tokyo Hotels

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The Kitano Hotel Tokyo
4.7/595 Reviews
My business partners in Tokyo are asking me how I found this hotel, as it is often mentioned by people who work with representatives of neighboring governments and are long-term residents. Thanks to the Trip.com, and my ”virtual” online friends! My husband and I stayed in Tokyo for six nights, so we wanted to find a traditional hotel that was bigger and more functional than our budget could afford, and KA could afford this bill. Two people 150,000 yen a night, we got a bigger room on the seventh floor (level B), facing the highway (they said there was a quiet non-smoking room for me). The room was a great room ¬ bathroom, screen, kitchen. No separations in living and sleeping areas. Ample lighting and desk lamps. The room was clean (the cement walls in the bathroom looked to be bleached), comfortable beds, competent air conditioning, two windows played a good role in blocking the noise, although we still often heard traffic noise, occasional alarms and conversations. Construction is underway next door, but not close to us. At the moment, the front sidewalk is being remodeled at night. The bathroom door is made of woolly glass, so it is not completely private in the room. There is no exhaust fan in the bathroom. We used the coin-operated washing machine and the result was satisfactory (100 pieces pressed once, dried every fifteen minutes), and iron and ironing board. A local call was 10 pieces. Use cable network. Flat-screen TV with CNN channels. There is no supermarket nearby, but we found that there will be a grocery store that is OK in 15 minutes, and there is one in Akasaka. We use the subway in a lot, although we have to go a long way to Ginza, the other route is from the tunnel, or the ground. We walk to Palace, Akasaka, Honda (Asimo). Place was quiet when there were no workers around on weekends. Friendly staff. Maid service twice a week.
Hotel New Otani Tokyo Garden Tower
4.6/5256 Reviews
Check in is at main tower, but staff will help to bring the luggage over to the room at garden tower, no hassle. Great location, as garden tower is super close to Akasaka Mitsuke and Nagatacho station; convenient in accessing many attractions. Across the street, there are many food options near Akasaka Mitsuke station. There is a supermarket nearby too and family mart just at level 2 of building, so very convenient. There is a Rose garden and Japanese garden in the hotel. The room size is super good too compared to Tokyo standard.
HOSHINOYA Tokyo
4.7/579 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry
Hotel Indigo Tokyo Shibuya
4.6/540 Reviews
Shibuya/Aoyama/Ebisu/Meguro
Hotel is absolutely stunning and the rooms are big by Tokyo standards. It’s about a 7 minute walk to the JR and the famous Shibuya Scramble, and about 4 minutes from the nearest exit / entrance to the subway. Rooms are beautifully decorated and the in house restaurant has a beautiful outdoor area as well. A little bit on the pricey side but worth it if you want a bit of luxury while in Japan.
Hotel New Otani Tokyo the Main
4.7/5108 Reviews
This was our second trip to Japan within the past 5 years. Previously, we stayed at a budget hotel which was cramped and small compared to American hotels. For this reason, we decided to splurge and I'm so glad we did. Splurge on the deluxe room if you value space and comfort. It not only made a huge difference, but it made our stay even better. The deluxe room comes with a walk- in closet, huge bathroom, and the room itself was big enough for a King bed and sitting area with a couch and chair. The staff provided excellent customer service at all times. The hotel is not that close to a train station so be wary of that, especially if you have heavy luggage. Also, this hotel is huge and navigating it takes time before you know where to go and how to get to the area's local restaurants and train stations. The hotel grounds have a beautiful Japanese garden with waterfall which rivals some parks. The only criticism I have about our stay is dining. As do all hotels, this one charges a huge price to dine on-site. You have access to local restaurants that are within walking distance for half the price. If you want to save money do a little research online and dine off-site. There are plenty of options around the area.
Bulgari Hotel Tokyo
4.9/517 Reviews
Tokyo Station/Nihonbashi/Akihabara/Kinshicho
This newly opened Bulgari Hotel still has a lot of problems: 1 If you don’t drive in, you have to go through a shopping mall every time, and it’s impossible to take a taxi all the time when you go out. Every time you come back, you have to go through the back door. 2 There is basically no service at all. When checking in, it said that non-alcoholic drinks are free, but the actual checkout juice is 2,500 yen a bottle, which feels very bad. 3 With the price of 1w8rmb, you can live in a hotel with better location and service in ginza, and there are also a bunch of Japanese people complaining about it in Google reviews. 4 The concierge department of this hotel booked restaurants almost a month in advance, and only one can be booked after giving a list of more than a dozen restaurants. The hotel has almost no strength in this regard.

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Highest PriceS$ 16,562
Lowest PriceS$ 138
Number of Reviews12,539
Number of Hotels152
Average Price (Weekdays)S$ 1,176
Average Price (Weekends)S$ 1,266

Tips for Selecting a 5 Star Hotel in Tokyo

Tokyo: Where Tradition Meets Futurism

Tokyo, Japan's bustling capital, is a fascinating city where the past coexists with the future. A hub of innovation, fashion, and gastronomy, Tokyo combines ultramodern architecture with centuries-old temples and shrines. It's an urban jungle that pulsates with energy, offering endless discoveries for visitors.

Journeying to Tokyo

Tokyo is served by two airports: Narita International Airport, handling the majority of international flights, and Haneda Airport, mostly for domestic flights and some international routes. The city has an extensive and efficient public transportation system, with its subway and train lines being the most convenient ways to travel.

The official currency is the Japanese Yen (JPY), and the main language is Japanese. English is not widely spoken, but signs in English are common in tourist areas. Japan's visa policy varies by nationality, so it's advised to check your requirements before traveling.

Tokyo's Must-Visit Attractions

Begin your Tokyo adventure in Asakusa, where the historic Senso-ji Temple resides. Experience the neon-lit chaos of Shibuya Crossing and the fashion-forward streets of Harajuku. Explore the high-tech district of Akihabara, the haven for anime and electronics.

Marvel at the views from the Tokyo Skytree, or lose yourself in the natural beauty of the Imperial Palace East Gardens. Savor Tokyo's renowned food scene, from sushi and ramen to street snacks in Tsukiji Fish Market.

Weather & Best Time to Visit Tokyo

Tokyo experiences a humid subtropical climate with four distinct seasons. Summers can be hot and humid, while winters are generally mild with occasional snowfall. The best times to visit are spring (March to May) for cherry blossom season and autumn (September to November) for the vibrant fall foliage. Layered clothing is recommended to adapt to changing temperatures in Tokyo.

Choosing Your Ideal Hotel in Tokyo

Tokyo offers a range of accommodations to suit different needs. For proximity to shopping and entertainment, the Shinjuku district is ideal, with luxury hotels like Park Hyatt Tokyo. Asakusa, with hotels like Asakusa View Hotel, offers a more traditional neighborhood feel.

Capsule hotels like The Millennials Shibuya provide a uniquely Japanese budget-friendly option. For business travelers, the Conrad Tokyo in the Shiodome area offers convenience and luxury. The contemporary design of TRUNK(HOTEL) in Harajuku will please Instagram-lovers.

Why Plan Your Tokyo Adventure with Trip.com

Booking your Tokyo journey with Trip.com ensures a smooth, hassle-free experience. With our user-friendly platform, personalized travel suggestions, and a 24/7 customer service team, planning your trip is just a few clicks away. Plus, you'll earn Trip Coins for every booking, giving you fantastic discounts on future travel adventures. Explore the dynamic spirit of Tokyo with Trip.com!

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