Keio Plaza Hotel Tokyo Reviews

Great location in Shinjuku but not in the bustling area. Hotel is clean and we had a nice view of the park.

I stayed in the South Wing, and when the weather was clear, I could see Mount Fuji directly from my room window! The location is excellent; there's an airport shuttle right outside the hotel that goes directly to and from the airport. Shinjuku is just downstairs! Food, shopping, and transportation are all incredibly convenient.

Extremely clean and tidy, with superb service! I left something in the cafe and to my surprise, it was still there the next day. They were incredibly patient in helping me retrieve it, never showing any impatience even though I didn't speak their language well. The location is super convenient for both transport and shopping. This is my third time staying here!

Location is fantastic, near train station, lot food choices, convenient stores are around and can walk to shopping mall within 5min If you join day trip offered by trip.com also a good choice to stay in this hotel as is very near to the meet up point The hotel is aged but still maintain quite well

1. **Facilities:** The hotel has a main building and a south building. If you're sensitive to noise, definitely book a room on the 30th floor or higher in the main building. Rooms below the 30th floor haven't been renovated, so they have old facilities and poor soundproofing. On my first night, I stayed on the 29th floor. The room was old, and the gap under the door was huge, so there was basically no sound insulation. Any noise in the corridor could be heard, which meant I didn't get any rest all night. The duvet was also a Japanese style, like a 'sandwich cookie' – sheets on the top and bottom with the duvet in the middle, unlike our usual duvets with a proper cover. The bathroom also had the old Japanese style where the sink and tub were crammed together, and you had to stand inside the tub to shower. The next morning, I asked the front desk to change rooms, and I got one on the 31st floor, which was completely different from the 29th! The room was larger than the 29th-floor one, newly renovated, and had a wet and dry separation in the bathroom, meaning the sink and shower area were separate. The shower area even had both a shower and a soaking tub. The shower gel and shampoo were all L'Occitane brand, and the duvet had a proper cover. Most importantly, the soundproofing was much, much better! So take my advice: when booking, make sure to ask the front desk for a new room, as I feel there might be some preferential treatment given that many Westerners book this hotel. 2. **Transportation:** There's a direct shuttle bus from Haneda Airport to the hotel entrance. The bus attendant will help you with your luggage, so you don't have to carry it yourself, which is perfect for travelers with large suitcases. The return trip is the same, and this was one of the reasons I booked this hotel. However, it's worth noting that the earliest hotel shuttle to the airport on the return trip is at 8 AM. If you have an early flight, you'll need to go to the Shinjuku Bus Terminal to catch a bus to the airport. I had a 9 AM flight that day, so I had to go to the Shinjuku terminal. Luckily, the hotel isn't too far from the Shinjuku terminal, about a 15-minute walk. I asked the hotel staff to call a taxi for me, which cost around 1000 yen. For the subway, the closest station is Shinjuku, about a 10-minute walk to the entrance. 3. **Dining:** There's a 7-Eleven convenience store downstairs from the hotel. If you don't want to eat breakfast at the hotel, you can cross the street opposite the hotel entrance and walk for about 3 minutes to find a cafe for breakfast. Since the building above is offices, many local office workers choose to eat there. The coffee and food are decent, and the prices are reasonable. I recommend trying the pork cutlet sandwich – it's delicious. **Cleanliness:** I have to admit, the cleanliness was excellent, whether in the old 29th-floor room or the 31st-floor room. It was consistently top-notch, meeting five-star standards. Even though the old room was dated, it wasn't dirty. I specifically checked the bathtub for stains, and there was no dust in the crevices of the bedside tables, on the TV remote, or on the air purifier – all those little spots you don't usually notice. So, cleanliness-wise, it's definitely okay.

The performance in the lobby immediately caught my eye and set a great atmosphere. The room's facilities and amenities were standard but perfectly met the needs of a business traveler. The location is also quite good, making shopping and dining very convenient.

Booked this hotel for our Mt. Fuji trip! There are direct airport shuttle buses from both Haneda and Narita right to the hotel. It's only a ten-minute walk to Shinjuku JR Station, making it super convenient for getting around. Plus, the pickup point for the event bus to Mt. Fuji is just around the corner from the hotel entrance. The hotel is also very close to Keio Department Store and Kabukicho.

I stayed for five nights, and after enjoying Mount Fuji, I took a bus to Shinjuku and then walked about ten minutes to the hotel. The lobby is very spacious and grand. There's a bellboy at the entrance who speaks Chinese. The room photos are exactly like what's shown on the website, and the room itself is a bit larger than other hotels. I was very satisfied with the bathroom; it's spacious and has a bathtub for soaking. All the toiletries and amenities are well-stocked, with a complete set for each person. The gym is also excellent, with drinking water, towels, disinfectant wipes, and even energy bars – very impressive! On the second floor, there's a convenience store and many restaurants to choose from. We tried the teppanyaki wagyu and lobster combo set, and we were absolutely amazed by how delicious it was. There are also direct buses to both airports, and it's a starting station, which is super convenient. Overall, aside from the bed being a little bit firm, everything else was great. I'd definitely come back again!

I've been to Tokyo countless times, and I always choose the Keio Plaza Hotel. The location is unbeatable, the rooms are incredibly comfortable, and the service is absolutely perfect – truly impeccable! Plus, they have a dedicated shuttle to Disneyland!

Moms must stay place in Tokyo- Shinjuku is the well connected transit hub for sightseeing around the area

The hotel's location is excellent, very close to the subway and a shopping mall. The lobby is spacious and bright, clearly showing its former grandeur. The room interiors are a bit dated, but the rooms themselves are spacious and well-equipped, making for a much more comfortable stay than the smaller rooms found in other hotels.

Traditional Japanese style hotel, convenience location which near subway station. Overall clean and tidy and spacious room. Bathroom using loccitane amenities and I was upgraded to newly renovated room, appreciated.

Great location! Airport Limousne bus goes right to the doorstep, very convenient

Located in the heart of Shinjuku, the transportation is incredibly convenient. There's a direct shuttle bus to Haneda Airport, taking only half an hour. Shopping and dining options nearby are excellent. The room is spacious and bright, and the high-floor night view alone makes it worth staying here.