To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.9
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All reviews(223)
Positive reviews(219)
Reviews with photos/video(95)
Great service(49)
Garden view(48)
Classy environment(24)
Well designed(19)
Large rooms(16)
Quiet & comfortable(10)
Tasty restaurant(9)
Delicious breakfast(8)
Negative reviews(4)
Fabinn
Stayed in May 2024
Travel with friends
30 reviews
4.5/5
Great
Posted on May 30, 2024
Although the hotel has a long history, it is very well maintained including the public areas and the guest rooms. The SPA was great with a calming atmosphere. The gym was a bit old but had enough facilities to support the workout. We enjoyed the restaurants and the activities in the garden.
Bryan
Stayed in May 2024
Couples
1 reviews
1.2/5
Posted on May 19, 2024
Hotel is excellent, but location is on top of a hill and quite a distance from the nearest subway. Suggest that hotel provides regular shuttle service to subway
SN.Tan
Prime Superior King Room With City View
Stayed in Jul 2024
Travel with friends
17 reviews
4.5/5
Great
Posted on Oct 8, 2024
Special mist hotel and good services from hotel staffs! Recommended!
Wanttotravel
Prime Superior Twin Room with City View
Stayed in Dec 2022
Travel with friends
10 reviews
4.5/5
Great
Posted on Dec 7, 2022
Not the most bustling area of town/city if that’s what you are looking for. But a really really nice and grand hotel with banquet rooms and nice pretty garden that looks amazing day and night. Room was big and spacious and we even got tempur beds that could be raised/lowered at a touch of a button!
Billy Chung CL
Prime Superior Twin Room with City View
Stayed in Mar 2023
Couples
12 reviews
5.0/5
Outstanding
Posted on Apr 10, 2023
Actually this is the hotel that I proposed on 25.3.2023 and everything is so perfect and thank you for the help from the hotel. We did enjoy every moment no matter the photo taking or the walking at the huge garden. This is the best hotel that I ever see.
奶奶的熊猫
Run Of House(Twin Bed)
Stayed in Apr 2024
Business travellers
7 reviews
4.7/5
Amazing
Posted on Apr 26, 2024
The service is great.
Anonymous User
Premier King Room with City View Non smoking
Stayed in Dec 2022
Family
8 reviews
4.7/5
Amazing
Posted on Dec 30, 2022
A very nice hotel with an elegant traditional garden. The hotel itself is like a museum with a long history. We took a lot of nice photos in the garden. Beautiful!
PMT
Prime Superior Twin Room with City View
Stayed in Apr 2024
Family
8 reviews
4.7/5
Amazing
Posted on Apr 18, 2024
Good all Hotel
Melody0205
Junior Suite, 1 King Bed, Non Smoking, Garden View
Stayed in May 2024
Business travellers
30 reviews
4.0/5
Very Good
Posted on May 13, 2024
Nice hotel.
Zidongxianxuanze
Stayed in Apr 2024
Family
56 reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
very nice!
jessie_xjx
Prime Superior Twin Room with City View
Stayed in Dec 2024
Travel with friends
11 reviews
4.7/5
Amazing
Posted on Dec 15, 2024
We upgraded to a garden view room at the hotel. The hotel has a beautiful large garden. Many locals come to hold weddings on weekends. There is also a small Western-style hall in the hotel. It is a beautiful place.
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6/9
Guest User
Prime Superior Twin Room with Garden View
Stayed in Dec 2024
Other
9 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The room is large, the view from the window is picturesque, the service is in the details, it is a great Tokyo hotel, and there is also a Mr. Shi who is very good at Chinese service, which makes people feel very cordial
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Guest User
Prime Superior King Room With City View
Stayed in Dec 2024
Couples
17 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
I love this hotel so much.
The scenery is great.
It is a Japanese-style old hotel.
It has a big garden, fog show and light show.
The environment is also beautiful.
The breakfast is average, 800 RMB is not worth it.
Other things are very satisfactory~
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iris83
Prime Superior King Room With City View
Stayed in Nov 2024
Family
105 reviews
3.7/5
Posted on Nov 12, 2024
The transportation is really inconvenient. You can only get in and out by taxi. It seems not far to walk to the subway station, but it is a very steep slope.
The front desk service is cold and has two different faces for Chinese tourists and Europeans and Americans.
The advantage is that although the room is old, it is clean and OK.
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yuhonghe99
Prime Superior Twin Room with City View
Stayed in Nov 2024
Travel with friends
16 reviews
4.7/5
Amazing
Posted on Nov 15, 2024
Chinzanso Tokyo is located in the northwest of Tokyo. It is an old five-star hotel with an elegant environment and a large Japanese garden. The rooms are also large among hotels in Tokyo and the service concept is very good. There is no Chinese service and reservations are required for dining, but no website was found. In short, this price is great value in Tokyo!