Anonymous User
March 6, 2024
The hotel has old-fashioned British service, the service process is very considerate, and the former luxury permeates every aspect. There is a quite large Japanese-style garden inside, which is rare in Tokyo, and it regularly creates a sea of clouds atmosphere. Restaurants are located in every corner of the courtyard, and the meals and afternoon tea are delicious. Most of the hotel's guests are elegant grandparents, which shows its former prosperous status. Breakfast is divided into Japanese food and Western food. We arrived late and just picked it up. In the end, we couldn't add rice and miso soup. When we went in, we were explained according to the process that we could add them. During the meal, the waiter looked around frequently, feeling that he was urging us to eat quickly. lA hotel of this caliber should not have such service. In other aspects, the service they say is very good, but the actual service behavior slightly does not match the old five-star service, which reminds people of false politeness. It is a pity. I hope there can be more sincere and comfortable services.
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