HOTEL MYSTAYS Premier Hamamatsucho Reviews

Response from Property: Thank you very much for staying at Hotel MyStays Premier Hamamatsucho. We would also like to express our sincere gratitude for taking the time to share your feedback despite your busy schedule. We are delighted to receive such high praise for your recent stay. All guest rooms are 28.5 square meters in size. The room you stayed in this time featured two double-sized beds. Depending on your reservation details, we provide extra beds for groups of five or more guests, or upon request. Please note that depending on the size of your luggage and the number of guests, the room may feel a bit cramped. If you feel the room is too small during your stay, we can remove the extra bed or some of the furniture to create more space. Please let the front desk know if you would like this arrangement. Our hotel is located a 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station. With convenient access to Ginza and Roppongi (about 10 minutes by subway) and Shinjuku Station (about 20 minutes by subway), we highly recommend our hotel for sightseeing and shopping in Tokyo. We sincerely look forward to welcoming you again. Hotel MyStays Premier Hamamatsucho Front Desk

Response from Property: Thank you very much for staying at Hotel MyStays Premier Hamamatsucho. We would also like to express our sincere gratitude for taking the time to share your feedback despite your busy schedule. We were very relieved to hear that you had a comfortable stay overall. We were also delighted to read your kind words about our staff. All guest rooms are 28.5 square meters in size. The room you stayed in this time was equipped with two double-sized beds, and if you select the option with an extra bed, up to three beds can be arranged. Please note that depending on the size of your luggage and the number of guests, the room may feel a bit cramped. If you feel the room is too small during your stay, we can remove the extra bed or some of the furniture. Please let the front desk know if you would like us to do so. We hold monthly meetings with our housekeeping staff to ensure a clean and comfortable environment so that our guests can enjoy a pleasant stay. We sincerely look forward to welcoming you again. Hotel MyStays Premier Hamamatsucho Front Desk

Response from Property: Dear Guest, Thank you very much for staying at Hotel Mystays Premier Hamamatsucho. We also appreciate you taking the time to share your feedback. Although we cannot identify you as you submitted your review anonymously, we are truly grateful for your repeated patronage of our hotel. Our hotel offers room types that can accommodate up to five adults, and these are very popular with families. We are honored that you described our hotel as "comfortable." We will continue to strive to provide a comfortable space for our guests and welcome them with a spirit of hospitality, so as not to disappoint you with your kind words. We look forward to welcoming you back again. Sincerely, Hotel Mystays Premier Hamamatsucho Front Desk Staff

Response from Property: Thank you so much for choosing to stay at the Hamamatsu-cho Mestasi Premium Hotel. We also appreciate taking the time to share your experience. However, we sincerely apologize for any difficulties you may have encountered communicating with customer service during your stay. Our front desk staff, according to their shift schedule, speak not only Japanese but also English, Chinese, and Korean. Even when some staff are not on duty, our front desk provides 24-hour service. Furthermore, we have translation equipment available, so please feel free to contact our staff if you need any assistance. We value your feedback and will strive to provide you with a more comfortable stay in the future. Finally, we look forward to your next visit. Hamamatsu-cho Mestasi Premium Hotel Front Desk Staff

Response from Property: Dear Guest,Thank you very much for choosing Hotel Mystays Premier Hamamatsucho from among the many accommodations available. It was a great honor to welcome you as a guest of our hotel.The reviews you submit are not only valuable feedback on our hotel, but also serve as a valuable reference for our future operations and for those considering staying with us. We are especially grateful that you took the time to write a review of your stay.Since November of last year, we have introduced an automated check-in machine (KIOSK). For first-time users and those unsure about operating the machine, our front desk staff will be there to assist you, so please rest assured. Of course, our front desk staff is available 24 hours a day, so please feel free to speak to them if you have any questions or concerns during your stay, as you may have before.Although not on a regular basis, we occasionally hold small events within the hotel in conjunction with Japanese seasons and holidays. We have previously held events such as New Year's Day, Valentine's Day, cherry blossom season, Golden Week, and Tanabata (Star Festival). If your stay coincides with one of our events, we hope you will take an interest in Japanese culture and enjoy the experience with us.We will continue to strive to provide you with a wonderful stay, and we appreciate your continued patronage.Finally, thank you very much for choosing our hotel.We look forward to welcoming you back again.Sincerely,Hotel Mystays Premier HamamatsuchoFront Desk Staff

Response from Property: Thank you very much for choosing HOTEL MYSTAYS PREMIER Hamamatsucho and for taking the time to share your feedback. Our hotel is conveniently located just a 6-minute walk from JR Hamamatsucho Station(North exit) and Subway Daimon Station(B4). We are delighted to hear that you found the room layout comfortable. As you mentioned,at approximately 28.5 square meters, our rooms are indeed more spacious than most hotels in central Tokyo. Your positive comments mean a lot to us, and we look forward to welcoming you back on your next visit to Tokyo. Sincerely, Front Desk HOTEL MYSTAYS PREMIER Hamamatsucho

Response from Property: 非常感謝您選擇入住濱松町邁斯泰斯高級酒店。 對於您的入住體驗未能達到您的預期，我們深表歉意。 酒店內沒有自助洗衣設施。我們建議您使用距離酒店步行2-3分鐘即可到達的洗衣房。 所有客房面積均為28.5平方米，無論房型如何，但根據入住人數和行李多少，可能會感覺略顯擁擠。 我們非常重視您的反饋，全體員工將竭盡全力為您提供滿意的入住體驗。 非常感謝您抽出寶貴時間提供反饋。 濱松町邁斯泰斯高級酒店

Response from Property: Dear Guest,Thank you very much for always choosing to stay at Hotel Mystays Premier Hamamatsucho. It is a great honor to have welcomed you as a guest of our hotel.The reviews you submit are not only valuable feedback on our services, but also serve as a valuable reference for our future operations and for those considering staying with us. We are especially grateful that you took the time to write a review of your stay.Our hotel is located in the Hamamatsucho/Daimon area, which is easily accessible from both Narita and Haneda airports. Many guests choose us as their first stop after a long flight or as their final stop on their trip.As you mentioned, we use a KIOSK for check-in and check-out. It is designed to be easy to use, even for first-time users, so please rest assured. Our front desk staff will also be by your side to assist you during check-in. Our front desk staff are available 24 hours a day to answer any questions or concerns you may have, so please feel free to contact us if you have any questions or concerns. We will continue to strive to provide our guests with a wonderful hotel experience, and we ask for your continued patronage.Finally, thank you very much for choosing to stay with us.We look forward to welcoming you back again.Sincerely,Hotel Mystays Premier HamamatsuchoFront Desk Staff

Response from Property: Thank you very much for choosing Hotel MyStays Premier Hamamatsucho from among the many accommodation facilities available. We are delighted that you gave us a perfect rating for your recent stay. Thank you for your positive feedback regarding our location. The nearest stations are JR and Tokyo Monorail Hamamatsucho Station and Tokyo Metro Daimon Station, both of which are a 5-minute walk away. You can easily reach popular destinations such as Akihabara and Shinjuku via the JR line, and by taking the subway, you can also visit shopping areas like Ginza and Roppongi. The surrounding area is dotted with convenience stores, restaurants, supermarkets, pharmacies, and other shops. Although our hotel does not have laundry facilities, there is a coin-operated laundromat about a 3-minute walk away that is open until 1:00 a.m. All guest rooms are 28.5 square meters in size. This provides a spacious environment even when compared to other business hotels in central Tokyo. We hope you will choose Hotel MyStays Premier Hamamatsucho for your next visit to Tokyo. We look forward to welcoming you again. Hotel MyStays Premier Hamamatsucho Front Desk

Response from Property: Thank you very much for choosing Hotel MyStays Premier Hamamatsucho. We would also like to express our sincere gratitude for taking the time to post a review of your stay despite your busy schedule. We sincerely apologize for causing you any inconvenience during your stay. Although your review was posted anonymously, making it difficult for us to determine the exact details, we are truly sorry for waking you during your rest and causing you anxiety. We have shared this information with our housekeeping staff and will strive to prevent a recurrence by increasing the frequency of our patrols throughout the hotel. Finally, we would like to express our sincere gratitude for your continued patronage. Our entire staff is committed to doing our utmost to ensure that your next stay with us is a satisfying experience. We look forward to welcoming you back. Hotel MyStays Premier Hamamatsucho Front Desk Staff

Response from Property: Thank you so much for staying at MYSTAYS PREMIER Hamamatsucho Hotel. We also appreciate taking the time to share your review. Your room was a Comfortable King Room. This room type, measuring 28.5 square meters, is our only Japanese-Western style room and our most popular room type. The spacious and comfortable 180cm wide king bed is perfect for a single person or two. For guests booking three or more or with an extra bed, we offer a sofa bed that can be converted into a bed. Tokyo Tower is approximately a 15-minute walk from the hotel. While there are buses from Hamamatsucho Station, the service is infrequent, running approximately once an hour. Therefore, we recommend walking or taking a taxi. We have provided a Tokyo Tower transportation map so even guests unfamiliar with the area can easily navigate. This guide not only provides directions to Tokyo Tower but also highlights excellent spots for taking photos of the tower, which we hope you will make the most of during your stay. Our room renovation project, which began in May of this year, is now complete. In addition to our newly renovated guest rooms, we look forward to welcoming you with warm hospitality and ensuring your satisfaction both materially and spiritually. Thank you for your stay. We hope you will consider staying at MYSTAYS PREMIER Hamamatsucho again on your next visit to Japan or Tokyo. All our staff look forward to your next visit. MYSTAYS PREMIER Hamamatsucho Front Desk Staff *To avoid any misunderstanding for potential guests, we would like to clarify the following information: ●About Coffee A coffee machine is available in the lobby of MYSTAYS Hamamatsucho Hotel, open 24 hours a day. MYSTAYS PREMIER Hamamatsucho Hotel does not have a coffee machine in the lobby. It is only available for guests enjoying breakfast. All guest rooms are equipped with coffee machines.

Response from Property: Thank you very much for staying at Hotel MyStays Premier Hamamatsucho. We are also delighted to receive such high praise for your recent stay. Thank you for your satisfaction with our hotel’s location. We are located about a 10-minute walk from Yurikamome Shiodome Station. From here, you can easily reach popular spots such as Odaiba and Toyosu, as well as Ariake, which is the closest area to Tokyo Big Sight. We are also conveniently located just a 5-minute walk from JR and Tokyo Monorail Hamamatsucho Station, as well as Daimon Subway Station. As we are situated in a business district, the area offers a quiet and peaceful atmosphere. As you mentioned, the surrounding area is well-equipped with convenience stores, restaurants, supermarkets, pharmacies, and other shops you may need during your stay. Although our hotel does not have laundry facilities, there is a coin-operated laundromat about a 3-minute walk away that is open until 1:00 a.m. We are deeply honored that you found our hotel “highly recommended.” We will not rest on our laurels but will continue to strive for further service improvements. We sincerely look forward to welcoming you back. Hotel MyStays Premier Hamamatsucho Front Desk

Response from Property: Thank you for choosing to stay at Meisterz Boutique Hotel Hamamatsucho. We are delighted to hear that you enjoyed your stay. The room, at 28.5 square meters, felt exceptionally spacious, even compared to other business hotels in Tokyo. We believe you will have a comfortable stay even if you are staying for several days. The hotel is just a 5-minute walk from JR, Tokyo Monorail Hamamatsucho Station, and Daimon Subway Station. It offers direct access to Haneda and Narita Airports and is close to major attractions such as Ginza and Shinjuku. As you mentioned, it boasts an excellent location for both business and leisure travel. Please visit Meisterz Boutique Hotel Hamamatsucho again next time you are in Tokyo. We sincerely look forward to your next visit. Meisterz Boutique Hotel Hamamatsucho Reception

Response from Property: Dear Guest, Thank you very much for choosing Hotel Mystays Premier Hamamatsucho for your stay. We also appreciate you taking the time to share your feedback despite your busy schedule. Please note that a few times a year, the road near Zojoji Temple (Hibiya-dori) is closed to traffic due to the Tokyo Marathon and Hakone Ekiden races. This may necessitate detours for guests heading to Zojoji Temple or Tokyo Tower, as well as those using taxis. As Hamamatsucho is a business district, there are many wonderful restaurants and eateries in the surrounding area. We encourage you to explore the neighborhood during your stay. We are delighted that you gave us the highest possible rating for your stay. Our entire staff will strive to live up to your expectations. We hope you will consider staying at Hotel Mystays Premier Hamamatsucho again when you visit Tokyo or Hamamatsucho in the future. We look forward to welcoming you back. Sincerely, Hotel Mystays Premier Hamamatsucho Front Desk Staff